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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Went well. Everything was straightforward and worked as advertised.
All Good! I only needed one side ( for now), so this purchase was perfect!
Nichole was a great help with my tire questions. I appreciate all the help I will post pictures when it is all hooked up with you items
Everything always ships fast with no issues, customer service is perfect!
Website easy to navigate - reserving final approval until product arrives.
As described - easy to install, all the parts were delivered. Package arrived intact. Quality seems really good - interested to see how it holds up over time. It would be great if Extreme Terrain stopped blowing up my email and text history with ads.
Website easy to navigate - reserving final approval until product arrives.
Great product, great price, fast shipping and lots of communications on the status of the order. Thank you!
Honestly had an issue with first order. Rectified immediately.
I had issues with a couple of items ordered and they took care of everything extremely fast. There were no attempts to get out of any liability or pass blame, they either sent a replacement (which corrected one issue) or took care of any inconvenience incurred by me, no questions asked (which I feel took care of the other). It felt kind of weird having such wonderful and accommodating customer service. I will definitely continue to get my parts from Extreme Terrain!
Website was very easy and helpful. Products were here in the blink of an eye(1 day). Just awesome.
Extreme terrain is a great company that offers a wide variety of parts for customizing our Jeep. However, using FedEx as their choice for next day parcel is huge mistake. Had I known it would take an extra two days to arrive, and be delivered to the wrong address, I never would have paid for next day delivery. Please consider UPS. Thank you!
Ease to navigate site. Found exactly what I was looking for and at a good price. Shipping was good. I had my part in 4 days
Thanks for the excellent customer service. Orders process fast and if there's a problem a quick live chat with your team and it's resolved!
Everything came as described. Shipping was a day later than what I paid for but that's the carrier's fault not ET.
I called and asked for some information on a tire carrier. I believe i spoke with Arron. He was very helpful and knew the answers right away. The online order process was also very easy to do.
Very positive, this was my first purchase with Extreme Terrain. And so far I'm happy with the web site layout and it's easy to find what your looking for.
Excellent page, decent price. Nice easy page to navigate
Experience was great! Very fast shipping. And product was to expectations. Kind of wished they would've offered the "free gift" the day I purchased instead of the day after but it is what it is! Still super happy with the product thus far.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members