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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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My item arrived on time in perfect condition. Again, ON TIME! And PERFECT condition. More than I can say for a lot of vendors these days.
This product is for an atv /utv. I was looking for a10" bolt spread and that information was not available.
I received a partial order. Stainless waiting on another item. I did, at least, get an email saying they would send it when it got back in stock. Hopefully that will be soon.
Ordered several items and they each came separately. Notification given with each item. Would definitely order again. Quick shipment.
No problem placing my order and the response time to delivery was outstanding!
Everything came in a timely manner. Exactly what I needed to get my rig going.
It was fast and got my car perfectly! Will order again from this website.
Everything that I have ordered from extreme terrain has been on time. I had one item that was messed up when I opened the box. I contacted customer service. And everything was smooth for the return process. I have no complaints.
Brianna was able to get my order issues fixed even after we had to cut our conversation short..
ET website is very easy to use with lots of information on each item
Order was shipped sooner than expected. I used instant messenger to follow up on n tracking and received prompt answers. Always had great customer service experiences.
I couldn't take the squeaking and tire slamming and was about to just remove the spare all together. I didn't want to spend close to $1k on a carrier. I saw this one and all the reviews and thought I would try it out. So so so happy, absolutley no squeaking. It you hit a really really hard bump there may be a noise from the tire but still nothing like before. This is 1000% the way to go for tire carriers, wish I did it sooner!
You guys deliver when I need. So far I've not had a bad experience. Thanks.
Great Inventory, I like the discount bin. Great way to say on price but not on quality.
AS ALWAYS, IT IS AWESOME. YOU GUYS ROCK... I OWN A 22 JEEP WRANGLER UNLIMITED, AND I AM JUST STARTING TO TRICK HER OUT.
Easy ordering and super fast shipping. Very easy install. Lights look great on my JL.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If