business logo of Extreme Terrain

Extreme TerrainReviews 3,233

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
74
This company responds to reviews on average within 5 days

Instant Feedback

49,714 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Josh L.
Unfollow Josh L.
Share Review
Report Review

Speedy and accurate
October 24, 2022

Ordered new hood clamps as mine broke, the description was exact and the delivery came even quicker than it said. The product was a bit harder to install than expected, but they look great

Date of experience: October 24, 2022
Alabama
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Parts for my jeep
October 23, 2022

Great customer service. Quality parts. Outstanding price

Date of experience: October 23, 2022
Nevada
1 review
0 helpful votes
Follow Gavin R.
Unfollow Gavin R.
Share Review
Report Review

I ordered the Hd Trail Bumper Set. Shipped on time. Ordering process was easy and intuitive. Had a slight issue with the round fog lights, lenses were scratched. Customer service went out of their way to offer me a replacement set for the product and have already started the process of getting me the new ones. Overall very pleased and will continue to shop with Extreme Terrain. Thank you!

Date of experience: October 22, 2022
Florida
1 review
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Great service.
October 21, 2022

Ordered my Fox Shocks on a Saturday. They were scheduled to be delivered on Thursday. Everything went as planned. I even got my free gloves the same day.

Date of experience: October 21, 2022
Texas
1 review
0 helpful votes
Follow jeff J.
Unfollow jeff J.
Share Review
Report Review

Easy peasy!
October 21, 2022

What I needed, easy to find, easy check out and good prices...

Date of experience: October 21, 2022
California
1 review
0 helpful votes
Follow Angel O.
Unfollow Angel O.
Share Review
Report Review

Great experience
October 20, 2022

Outstanding service I'm very happy with my product can't wait to shop more accessories for my jeep

Date of experience: October 20, 2022
California
1 review
0 helpful votes
Follow Dirk I.
Unfollow Dirk I.
Share Review
Report Review

Great data, great service
October 19, 2022

Data on the website was more helpful than other sites and ordering was easy.

Date of experience: October 19, 2022
Oklahoma
1 review
0 helpful votes
Follow Miguel G.
Unfollow Miguel G.
Share Review
Report Review

Great product! Took less than an hour to install! Greetings from Oklahoma City!

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
Follow Raymond O.
Unfollow Raymond O.
Share Review
Report Review

Will not purchase from them again
November 17, 2022

This experience was not positive. First my delivery date was pushed back 16 days, second they sent the wrong wheels, and third their telephone support was not supportive.

Date of experience: October 18, 2022
North Carolina
1 review
0 helpful votes
Follow Kadin T.
Unfollow Kadin T.
Share Review
Report Review

Great
October 17, 2022

It's great it's a fun project it looks feels an does great all the way around!

Date of experience: October 17, 2022
Georgia
1 review
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Share Review
Report Review

Quick shipment
October 16, 2022

Everything was delivered within 5 days of ordering. Something you see much these days!
Thank you

Date of experience: October 16, 2022
Massachusetts
1 review
0 helpful votes
Follow Sarun E.
Unfollow Sarun E.
Share Review
Report Review

Great products and great service
Overall just an amazing place

Date of experience: October 15, 2022
Georgia
1 review
0 helpful votes
Follow Marjorie F.
Unfollow Marjorie F.
Share Review
Report Review

Gladiator
October 14, 2022

Very impressed with the quickness of ordered and delivered.

Date of experience: October 14, 2022
Texas
1 review
0 helpful votes
Follow richard X.
Unfollow richard X.
Share Review
Report Review

Delivery time
November 13, 2022

Very happy with deflectors, delivery took over 2 weeks, for the cost of parts I would think you'd ship faster

Date of experience: October 14, 2022
California
1 review
0 helpful votes
Follow Ashlin J.
Unfollow Ashlin J.
Share Review
Report Review

Great
October 13, 2022

Ordering and delivery was fast but there is no directions on how to install

Date of experience: October 13, 2022
Alabama
1 review
0 helpful votes
Follow Mindy H.
Unfollow Mindy H.
Share Review
Report Review

Love my new Jeep floor mats
October 13, 2022

Great experience product arrived fast and exactly what i was looking for.

Date of experience: October 13, 2022
California
1 review
0 helpful votes
Follow Kevin A.
Unfollow Kevin A.
Share Review
Report Review

Ordering from Extreme Terrain was simple, quick and easy. The parts arrived quickly and on time as promised.

Date of experience: October 13, 2022
California
1 review
0 helpful votes
Follow JD M.
Unfollow JD M.
Share Review
Report Review

Go to site for all things Jeep
October 12, 2022

Extreme Terrain is by far the best site for all my Jeep parts for repairs and upgrades.

Date of experience: October 12, 2022
Oregon
1 review
0 helpful votes
Follow Timothy A.
Unfollow Timothy A.
Share Review
Report Review

Great Service
October 11, 2022

Product was easy to find, easy to order, and delivery was on time. No complaints. Thank you,

Date of experience: October 11, 2022
Maine
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

Antenna
October 11, 2022

Issue with the antenna replacement which should have been simple.

Date of experience: October 11, 2022