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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Received by date provided. Connect end of the exhaust pipe was bent. I had to straighten them to install the exhaust. Otherwise easy modification.
So far I have ordered a steel bumper and some decals for my jeep from this company and I have had great customer service. That includes exchanging a bumper because I ordered the wrong one. Process was smooth and easy.
I highly recommend using extreme terrain for your jeep needs. Good pricing too.!
As always no issues, delivered the item as described and in great shape. Great company, thanks much.
As always easy and organized. Love this company.
Received locks quickly. Very quick install and they have worked exactly as they should! 👍
The bolts that came with this kit don't fit but other than that it works great.
Ordered for a few times and very good price and quick service! Great products!
Excellent product and it fit perfect to a tee. Very satisfied
I received the dash cell phone mount assembly this morning and was pleased to see how simple the mount was to assemble and install. IT LOOKS GREAT! Took me 5 minutes and looks like it was made for the FORD 2024 Bronco. I am very pleased with the product, it fits like a glove and those details are extremely important to me. I am excited to use it and am glad that I found EXTREME TERRAIN on the internet.
This is a great lift gave my jeep the height I was looking for all parts seemed heavy duty unlike my stock parts. Install was great good instructions just remember to strap front axle to driver side it wants to shift to passenger side when unbolting everything. Install only took 4 hours but I used a lift.
I ordered a swing out storage unit for the bed of my Jeep Gladiator. I watched a couple of install videos and was certain I could do it myself. It was easy. I love the new storage unit.
I like the website and the buying process. Shipping was fast.
Thanks
Website indicates this fits 2021 JL:
"Rugged Ridge Reflex Stubby Antenna; 6-Inch (97-23 Jeep Wrangler TJ, JK & JL)
SKU: J*******"
Packaging indicate this fits 97-23 TJ and JK models:
"97-Current Wrangler TJ and JK"
The provided bolts do not fit my antenna mount.
Website description incomplete, package sent without properly secured box caused hardware to be lost. Rep was friendly and helpful. Ultimately couldn't help but not for lack of trying.
Got the right products to repair my Jeep! Everything fit and I'm driving now!
Mike was very helpful with my request and made purchase seamless
User experience in purchasing was great, selection for my 2020 JT was very good,
Hoping that the tire pressure sensors I purchased will work as I won't be installing these wheels for another two weeks.
I bought a bumper and fender ls for my jeep, come to find out I can't use them on my jeep. I am not a mechanic, I bought what someone told me to. Now I have to pay 600 dollars to return them! That's crazy. Now I'm stuck with tube fenders and a bumper I can not use. I was very unaware I would have to pay that much to return.
Quick and efficient. The way it should be. Googled the product I was looking for and Backountyr popped immediately - good job marketing team.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elizabeth,
Sorry I missed you I just left you a voicemail, as I stated I am unable to locate an order with your email that has a bumper and fender on it if you would like to give me a call back I would be happy to look further into this if we can find an order. I apologize that you are unable to use these items on your Jeep and I look forward to speaking with you.
Thank you,
Allison EXT 1896