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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great online shopping experience and great quick shipping and products came intact
Would give 5 stars but feom ordwr to delivery was almost 5 weeks with no uodates about its status. I had to call / email at least a half dozen times
Great products, great prices, never dissatisfied I have used extreme terrain for years and plan to for may years to come
It was easy to find what I needed, and the shipping was fast!
I received my spacers early but the were the wrong ones
Placed order and received promptly
as expected without delay
This was the first large purchase I made from Extreme Terrain (wheel and tire package). Easy transaction and product arrived in just a few days. Like the fact that there are videos and installation guides on the website for when I plan to add more mods. Pricing also seems pretty fair.
Answered all my questions and got me exactly what I need. Provided a quote with a discount and everything looks and works great.
Torque specifications were only available through the manufacturer's website. I also had the impression that it was a direct fit but it turned out that the rear hub studs needed to be grinded by about 2 mm.
Sales associate very professional and knowledgeable! Quick delivery is always a plus!
Extreme Terrain provided so many options and I was extremely pleased with how quickly my order shipped.
Customer friendly and the website is easy to use. Very fast turn around and the running boards fit perfectly and were very easy to install.
Bought new runnings boards for my Tundra. Plenty to choose from. Great price, product was shipped lightning fast and packaged perfectly. Installed in less than an hour. All brackets were labeled and instructions were flawless. Pleasure to do business with and will do again.
This is for Christmas for my granddaughters car. Pleased with all but the one part missing.
Good experience overall. Shipping was fast and good customer service
Customer sales representatives are great. It's a pleasure doing business with professional people.
Called from Hawaii, called the mainland because I had a question about the product, the person I spoke to at the store was pleasant friendly and knowledgeable. My item arrived very fast and FedEx even took a picture of the delivery in my garage to make sure it was there. Mahalo!
Let the customer know that the visors are adjustable in and out
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.
Amy
EXT 1257