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ExpressPassportReviews 301

3.9

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ExpressPassport Reviews Summary

ExpressPassport has a rating of 3.9 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service and post office. ExpressPassport ranks 3rd among Passports sites.

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James D.
0 reviews
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June 17, 2019

Date of experience: June 17, 2019
EVANS S.
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Best customer expectation management yet!
May 31, 2019

Best customer expectation management yet!

Date of experience: May 31, 2019
RickyR H.
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Great service and has it within a few days!
May 21, 2019

Great service and has it within a few days! Thank you

Date of experience: May 21, 2019
Rob N.
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I had a great experience
May 15, 2019

I had a great experience.
The process was smooth and I was notified every step of the way.
Received my passport within 7 days of submitting documents. 3 days prior to travel.

Date of experience: May 15, 2019
Brian A.
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May 13, 2019

Date of experience: May 13, 2019
LuAnn W.
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As a first time applying for a passport, it was very simple and they worked with us to resolve any issues quickly, even missing or misplaced documents and we received our passports when promised. Very happy!

Date of experience: May 10, 2019
William B.
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Wonderful experience
May 9, 2019

Wonderful experience. I was distraught when I realized my passport was expired, and all my plans had been made. Everyone I dealt with were DO helpful and made me feel that everything would be OK, and it was. Thank you so very much.
Regards
William Blackwell

Date of experience: May 9, 2019
catherine s.
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Customer service representative very polite very professional took their time and answering questions and dealing with issues. Never felt like I was being rushed to get off phone. All representative dealt with issues with accuracy and a sense of urgency

Date of experience: May 7, 2019
Thomas M.
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Expresspassport followed through on all that was promised, The staff we had contact with was friendly, patient, and knew the answers to our questions. The process was made as stress free as possible.

Date of experience: May 3, 2019
Johnnie S.
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May 1, 2019

Date of experience: May 1, 2019
Anita U.
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Awesome!
April 29, 2019

Awesome! They handled everything professionally and quick. It was worth the money.

Date of experience: April 29, 2019
mickey g.
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Very helpful customer support
April 26, 2019

Very helpful customer support.

Passport received ahead of when i expected it.

Date of experience: April 26, 2019
Cynthia B.
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April 3, 2019

Date of experience: April 3, 2019
JHedley X.
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Expensive but worth it
April 3, 2019

Expensive but worth it. Walked through every single step with a person over the phone. Delivered in 3 days as promised.

Date of experience: April 3, 2019
Suzanne r.
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March 27, 2019

Date of experience: March 27, 2019
Celia S.
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They were very, very helpful!
March 22, 2019

They were very, very helpful!

Date of experience: March 22, 2019
Charles C.
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March 21, 2019

Date of experience: March 21, 2019
Timothy R.
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Very fast, professional service
February 28, 2019

Very fast, professional service. I am very satisfied.

Date of experience: February 28, 2019
GSK U.
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Superb!
February 28, 2019

Superb! Thanks for your professional customer service when I called as well as having an easy website.

Date of experience: February 28, 2019
Jose Q.
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February 25, 2019

Date of experience: February 25, 2019