ExpressPassport has a rating of 3.9 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service, post office and easy process. ExpressPassport ranks 3rd among Passports sites.
The process to get a passport is already confusing enough but when you need it super fast like I did, you really don't know what to do. And there is no room for error. Fortunately this expeditor service is available. Express Passport has the best reputation for a reason. Professionals and trustworthy. Good service!
Customer service representative very polite very professional took their time and answering questions and dealing with issues. Never felt like I was being rushed to get off phone. All representative dealt with issues with accuracy and a sense of urgency
I used this service based on a recommendation from my sister and I am very thankful it worked out. We won a little cruise and they recommended we get a passport in case we wanted to get off in Bermuda which we did so it was worth it. Thank you.
I was having an extremely difficult time renewing my passport due to a name change. The experts at Express passport told me exactly what I needed and handled all the additional issues that popped up. I had the passport in my hands in exactly the time frame they originally promised.
I work hard for my money so I try to enjoy it every now and then too. I am glad Express came through for me to get my passport in time. I thought a visa was needed too but they checked for me and verified that it was not necessary for my trip. I guess I need to travel abroad more now that I have a new valid passport. Thank you to the Express Passport company and team. I will enjoy this vacation.
Easy. Fast. I definitely waited till the last minute, and they delivered quickly. I ordered the 8 - 12 day shipment and I got it back in 7 days. The checklist they provide is very easy to understand and the live support was very helpful. Will use again.
Excellent service! They communicate very well and guide you through the process step by step! Transaction went so well. I needed my passport fairly fast and they delivered! Will recommend and use again!
Everything was user friendly and clear. Received my passport back quickly and everything looks great. I was a little hesitant to use this service but I had no other choice but to use an online service like this! No regrets (except next time, I'll be more responsible and renew my passport in plenty of time!).
I went to a lot of website but I chose express passport because of other peoples reviews. My experience was very easy to do and in a short amount of time. I got my passport the day that they say I would receive it. Thank You and I'm off to my travel plans. I would recommend express passport to everyone.
Expresspassport delivered exactly what they promised - my passport in 7 days! They were professional and prompt in every detail. I would recommend them to anyone who needed a passport in a short amount of time. They were awesome.
I had a great experience with expresspassport.com. Everything was easy and straight forward. While I was nervous about sending my passport and marriage certificate out (I had a name change on my new passport) they handled it with care and I have all my documents in hand and faster than expected!
My experience with express passport was amazing! I realized my passport was expired when upgrading my seating on airplane. Went to post office and AAA and they both said I would have to travel to Michigan or Boston if I wanted my passport in a hurry, so that's when I found express passport.com on google, called them and they told me what I needed to do. Spoke to them on a Wednesday and the following Tuesday I received my renewed passport.
Great Job!
I probably didn't NEED to use the service but my passport was expiring within 7 months of my trips end date and apparently you need to have 6 months beyond the return date. Since I travel a lot for work, it wasn't worth the risk. Plus I may decide to extend my trip now. Good service.
SANDRA was my expedited passport specialist, I couldn't be happier with the service she and your company provided me. I was told the earliest I could get my passport was 2-26 imagine how surprised I was to receive it on 2-20! Thank you so much. Now I can go on that cruise with my dear sweet Mama.
His service was well worth the money and the step by step instructions were very clear and easy to understand. You guys are the BEST!
I was packing for my vacation that i was leaving on in less than a week when I realized I could not locate my passport. I was a panicked mess when I called express passport. They calmed me down, went through everything I needed to do and the Passport arrived before my trip! Thank you for saving my sanity and my family vacation!
I highly recommend this service if you are in need of rapid turn around of a passport. They helped me all along the process and delivered exactly what they said they would, when they said they would do it. Now if the rest of the world operated like that!
My experience with Express Passport was top notch! The customer service representative I worked with was organized, helpful and extremely professional. My passport even arrived earlier than I expected. I am extremely satisfied and have recommended this service to all of my friends!
This is an excellent service for anyone that needs a rushed passport. The process is easy and the staff is knowledgeable and friendly! I would definitely use them again and recommend them to friends and family!
Okay, I'm one of those people that calls ALOT as I tend to get very nervous about sending my precious documents to a company. However, I read the reviews and they seem to be really good. Plus I spoke with like every rep at the company and they were all super nice. I actually think they like what they do because they spent alot of time helping me with all of my questions. I still would rather never need to pay for rush service but what can you do sometimes. I needed my passport to get a visa for India and they helped me with everything. It was a great experience and I couldn't be happier.
I waited till the last minute to get a passport and a trip came up that I had to take. I was able to get my passport in a week using this service. The process was easy to follow and the customer service people were extremely helpful. Will be using the service soon for the rest of the family.
Answer: I was baited and switched. I went to the US Post office site and inadvertently clicked on their link.
Answer: Just go to the post office ( set appointment on line) one shot deal.
Answer: Yes, if you have a minor child. Also, you must already have flight information for Expresspassport which conflicts with school trips methods.