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Missouri
1 review
0 helpful votes
Follow Uros A.
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Peter was going step ahead to help pass this very uncomfortable situation we have been thru last few days. Always pleasure working with your agency, warm staff and excellent prices you are providing to your customers. 5+

Date of experience: September 26, 2017
India
1 review
0 helpful votes
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Brice Was Great
May 7, 2017

This gentleman was beyond expectation. As I am deaf asked him to repeat the details N number of times. He was patient, polite & helpful at every stage. Booked me a ticket traveling with the least time & price available. Kudos Brice, thanks Exploretrip for having such a professional.

Date of experience: May 7, 2017
California
1 review
0 helpful votes
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Nice
August 25, 2016

At the very beginning, i was wondering whether it's reliable to book on exploretrip but after purchasing two air tickets, i confirmed they are wonderful. The website is somehow different style from other online agency, however, the instruction is really helpful indicating me how to fill in information and save money by exploretrip.

Date of experience: August 24, 2016
Florida
1 review
0 helpful votes
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Having broad look at all online travel agencies I found exploretrip as one of the useful site to book flight tickets. I booked round trip tickets with them and saved almost $225 felt very happy with their support team with some good answers.

Date of experience: August 31, 2016
Texas
2 reviews
2 helpful votes
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I sometimes wonder if reviewers are real with so many diverse experiences. A multi city ticket from Texas to Perth and return to JFK was $600 less than any other site including Virgin Australia site. I felt my CC company could protect me if there were hidden fees later. Great experience. First confirmation email within 10 min with Exploretrip confirmation number. About 20 min later an email with VA confirmation number. At first didn't see it so called company. Took 2 tries to get an answer. But she was nice, gave me confirmation VA code and waited while I went on site to verify. Also, while on VA could choose my seats and despite low cost of ticket could pay for economy plus seat. With what I saved, bought for long flights and was still almost $300 below VA cost. So am feeling confident about company. As long as you know what you want, explore cost and can do your own seats later, you should be fine.

Date of experience: August 10, 2016
Customer S. ExploreTrip Rep
over a year old

Hi Donna,

Thank you very much for your review, ExploreTrip is committed to publish the lowest price available in the market. We thank you for choosing ExploreTrip & looking forward to server you’re future travel.

Warm Regards,
ExploreTrip Team
1-866-855-3984 (Call us 24/7)
ExploreTrip.com

Virginia
1 review
0 helpful votes
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“Flight bookings”
December 4, 2015

Exploretrip was indeed cheaper than most of the other fares online. The online booking is easy and direct. And you also get notification emails promptly. I had a few questions and I called their customer service which was super efficient, no long waiting queues, plus they were extremely helpful!

Date of experience: December 3, 2015
Illinois
1 review
0 helpful votes
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I booked a ticket for my father-in-law to return home from USA back to Italy and because he's deaf/mute, I needed to add special assistance to the booking. It turned out to be a complicated process, but long story short is that the customer service rep with Explore Trip was very helpful, even joined a 3-way call with the airline company to help explain the situation. The flight is next week, so this rating is particularly about the customer service I received from the rep, (Phillip?) - and the price was great as well. Hoping all goes smoothly with the flight itself!

Date of experience: December 4, 2016
Virginia
1 review
0 helpful votes
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“I booked”
December 4, 2015

I booked my husbands trip to Jamaica and it was excellent. Because my husband has medical issues and was travelling alone he needed a direct flight. You were able to come up with that service. We were pleased. I had to call and request an isle seat near the washroom the airline charged me an extra $40.00 dollars. Thankyou exploretrip.

Date of experience: December 3, 2015
New York
1 review
0 helpful votes
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“Good deals”
December 1, 2015

I've used this site twice now. I had an issue buying a ticket for my first trip but the customer service rep who assisted me was able to straighten everything out for me. I automatically check here first before I look for tickets anywhere else. On my second booking it was smooth sailing.

Date of experience: November 30, 2015
California
1 review
0 helpful votes
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EXCELLENT SERVICE
June 3, 2017

I made a mistake on my reservation today, and Ricky and Chris were very quick to resolve my matter. They contacted me within the hour both by telephone and via email to take care of the issue. Their quick response makes me feel confident using this company in the future. Thank you for the excellent service!

Date of experience: June 3, 2017
GB
1 review
0 helpful votes
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“Exploretrip is an extraordinary website”
December 8, 2015

They offer many options for cheap rates, Give lots of flight choices & let us select.
Best of all they top it with personal integration & we can speak to a person to clarify doubts. This is very important for seniors I always use exploretrip & I am happy I do!

Date of experience: December 7, 2015
California
1 review
1 helpful vote
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Found my site
September 3, 2016

Finally after going through many of the websites online to book my flight tickets i found exploretrip as best website which gave me the best fare ever. I saved almost 300$ on flight booking their website is also easily navigable.

Date of experience: September 1, 2016
California
1 review
2 helpful votes
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This is my first experience to booking a flight with exploretrip, I have read the reviews from many sites and Im scared to buy a ticket. Though I have contacted support team more than once to confirm the fare where I get $400 less in explore trip. My booking was confirmed immediately and no hassle free.
Responsive support team & easy booking. GOOD JOB!

Date of experience: August 5, 2016
Washington
1 review
7 helpful votes
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These Guys Suck
May 30, 2019

I booked multiple flights in Europe this summer through Explore Trip to find a simple one letter misspelling of a name on one of the tickets. When I called customer service to correct it they would not help telling me the ticket was no good and that I would have to go hat in hand to the airline for a fix. Last time I use them.

Date of experience: May 30, 2019
New York
1 review
0 helpful votes
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Great Service
August 26, 2016

I feel to put a good positive review here as we are travelling with small kids we did not feel any discomfort everything went as they said after flying with many of the other travel agencies i booked with this exploretrip. I would definitely book tickets with them again.

Date of experience: August 25, 2016
Canada
1 review
2 helpful votes
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I booked an international flight through them. I had a change of travel plans and needed to change my ticket to a different country. This was not possible through them. I lost all of the money that I spent on my ticket except for the taxes. Only giving two stars because the gentleman trying to help me on the phone was polite. I will not however, book a flight with them ever again. I lost over $600.

Date of experience: November 1, 2018
Nevada
1 review
0 helpful votes
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Exploretrip has become my most reliable trip planner for my business, I am always guaranteed a very highly competitive rate on my airfare as they help to secure the best deal for me at all times. I have been a customer for about 5yrs now and I have had no issues whatsoever since I started using their services.

Date of experience: December 2, 2015
GB
1 review
0 helpful votes
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“Exploretrip travel is a great experience!”
December 8, 2015

Our trip was booked through exploretrip and we had a great experience.The booking of our flights online was easy and convenient without problems or delays. Lots of choices of times and airlines.We would definitely book this way again, and I would recommend family and friends to do the same.

Date of experience: December 7, 2015
Illinois
3 reviews
21 helpful votes
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Completely satisfied with the given service and assistance. Tickets were booked correctly and they did not charge any additional payments. I paid once and received what I wanted. Tickets were confirmed by airline company and eventually I had a good flight. This service is highly recommended.

Date of experience: September 10, 2014
India
1 review
1 helpful vote
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Very Helpful
February 20, 2017

We had a problem with our itinerary to India via China. Explore Trip really valued us as customers and helped fix the issue. We actually got to India ahead of our original itinerary! Thank you! I will tell my friends and our clients.

Date of experience: February 19, 2017

Overview

ExploreTrip has a rating of 3.7 stars from 1,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 8th among Plane Tickets sites.

service
340
value
335
shipping
316
returns
325
quality
330