• Excheap Ltd.

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Excheap Ltd. has a rating of 2.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Excheap Ltd. ranks 451st among Auto Accessories sites.

How would you rate Excheap Ltd.?
Top Positive Review

“Way good I got the gamepad console for playing my game...”

Brandon V.
7/10/13

Way good I got the gamepad console for playing my game boy games looks almost exactly like my psp minus the analog stick at first I got it because I knew no one I knew would have them works way better than I thought arrived in 2 weeks pretty fast no complaints highly recommend

Top Critical Review

“Ordered 2 of the same item (a Hello Kitty DS protective...”

Amy G.
4/20/11

Ordered 2 of the same item (a Hello Kitty DS protective case). The company did not send me the design advertised on the web page. After trying to contact them 3 times via their site, no response to me but after disputing on paypal they added pictures of the wrong cases they sent me to the item web page. Seller does not respond to buyer, only when paypal gets involved. They said they were going to verify what was sent, never heard back from them until the 45 day dispute limit when I escalated to a paypal claim. Since it was sellers fault, I wanted a full refund for their ridiculous shipping charges. I only ordered from their site because they were the only company advertising this particular design in stock, otherwise i could have gotten the designs they sent me a lot cheaper with free shipping somewhere else. Despite that I don't know what the seller told paypal after the claim, but I was to send the items back at my own expense to get my refund. All in all, I'm only out less than $20 and lesson learned. I'll avoid using paypal next time as I would've had a better chance disputing through my credit card. This is the first time I've ever escalated to a claim and let's just say I'm not a firm believer in buyer protection anymore: T but that's just my experience.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user amyg5
1 review
2 helpful votes
April 20th, 2011

Ordered 2 of the same item (a Hello Kitty DS protective case). The company did not send me the design advertised on the web page. After trying to contact them 3 times via their site, no response to me but after disputing on paypal they added pictures of the wrong cases they sent me to the item web page. Seller does not respond to buyer, only when paypal gets involved. They said they were going to verify what was sent, never heard back from them until the 45 day dispute limit when I escalated to a paypal claim. Since it was sellers fault, I wanted a full refund for their ridiculous shipping charges. I only ordered from their site because they were the only company advertising this particular design in stock, otherwise i could have gotten the designs they sent me a lot cheaper with free shipping somewhere else. Despite that I don't know what the seller told paypal after the claim, but I was to send the items back at my own expense to get my refund. All in all, I'm only out less than $20 and lesson learned. I'll avoid using paypal next time as I would've had a better chance disputing through my credit card. This is the first time I've ever escalated to a claim and let's just say I'm not a firm believer in buyer protection anymore: T but that's just my experience.

Thumbnail of user qwrtwyreuw
1 review
2 helpful votes
June 28th, 2013

"Excheap.com" Is now also trading as "nh-game.com" BEWARE nothing but bad reviews from both sites.

Thumbnail of user vivianl
1 review
2 helpful votes
January 5th, 2010

Xbox 360 hard drive transfer kit/xbox 360 transfer cable Price was great it did take a little bit longer than I expected to arrive.

Thumbnail of user brandonv
1 review
2 helpful votes
July 10th, 2013

Way good I got the gamepad console for playing my game boy games looks almost exactly like my psp minus the analog stick at first I got it because I knew no one I knew would have them works way better than I thought arrived in 2 weeks pretty fast no complaints highly recommend

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

China Video Game, For HTC, For iPad, For iPhone, For iPod, For Samsung, LED Lights, Electronics, For Car, &more@Wholesale Price

How do I know I can trust these reviews about Excheap Ltd.?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Excheap Ltd.?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business