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EventTicketsCenterReviews 17,007

3.7

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Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Rhode Island
1 review
1 helpful vote
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WHAT A RIPOFF
June 17, 2021

Tickets ordered accidentally. No offer to refund within 24 hours! What a ripoff! Will be sure NEVER to order again and all I speak to will know as well that there are definitely more businesses with integrity out there.

Date of experience: June 17, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Thanks for sharing your feedback with us, Aloma. We're sorry to hear you were disappointed with your experience. The ticket sellers who sell tickets through our nationwide exchange are not able to cancel orders and offer refunds. The policy stating that all sales are final is standard across both the primary and secondary ticket market. You can read more about this on the FAQ section of our website. If you would like to relist your tickets for sale, please email customersupport@eventticketscenter.com for further assistance. Thank you.

North Carolina
1 review
1 helpful vote
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Refunds not
June 13, 2021

Concert has been postponed for 2 years and we can't get a refund. Crooks they are.
This makes no since with all of the crap we have been through this passed year.

Date of experience: June 13, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Michael, thanks for sharing your review with us. We're sorry to hear you've been experiencing some trouble. Our policy remains that if an event is postponed, the original tickets purchased are still valid for entry on the new date and are therefore not eligible for a refund. There is always the option to relist your tickets for sale if you are no longer interested in attending the event. Our customer support team will be happy to assist you with this if you are interested, please send them an email at customersupport@eventticketscenter.com. Thanks!

Missouri
1 review
1 helpful vote
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Trusted my college age daughter to buy tickets online to a Skillet concert in Tulsa Oklahoma. I had previously checked the venue online and platinum tickets were about $300. She claimed the site I had checked the week before was a scam and this was the way to go. She said she bought silver tickets for about $350, so I paid her for mine. Ends up she paid $360 for an $88 general admission ticket to a concert that didn't even come close to selling out. She had never researched the site, and she never bothered to actually read her tickets or the emails they sent her. Good news is we both learned valuable life lessons. She learned to actually read her emails and negative reviews and I learned she is not to be trusted with online research.

Date of experience: May 19, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Jay, sorry to hear of your negative experience. Our website clearly states that we are a resale ticket marketplace and that prices may be above face value. Thank you for sharing your feedback with us.

New York
4 reviews
7 helpful votes
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The tickets were waaaay overpriced. Super strict no refund policy. The show has been rescheduled 3 times, now tickets are a year old and the band (Little River Band at Hampton Beach Casino) is obviously not coming due to covid. Tickets were ordered/purchased 12/19 - EventTicketsCenter.com has refused all requests to refund my money. THIS COMPANY IS A SCAM. They got me for over $500.00... They just sent me another reschedule date for next May 2021! How unrealistic is that?

Date of experience: September 15, 2020
Customer S. — EventTicketsCenter Rep
over a year old

Hi Colleen, we're sorry to hear your show has been postponed. Concert scheduling falls into the hands of the artists and venues, meaning we have no control over whether a show is canceled or postponed, or when it is rescheduled to. When a show is postponed, the tickets purchased are still valid for entry on the newly scheduled date and therefore do not qualify for a refund. There is always the option to relist your tickets for sale. Our customer support team will be happy to assist you with this or to answer any other questions or concerns you may have. You can reach them via email at customersupport@eventticketscenter.com. Thank you.

Minnesota
2 reviews
4 helpful votes
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This is a scam!
March 23, 2020

We purchased tickets for a comedy show that was postponed due to COVID-19. The venue stated that the original tickets would be honored on the new show date or we could obtain a refund. Unfortunately, we are unable to attend the new show date. We contacted Ticketmaster as the event tickets showed in that account. We were told that the tickets were actually owned by Event Tickets and they had taken advantage of a "loop whole" to transfer the tickets to our Ticket Master account and appear as a verified TM purchase. When we contacted Event Tickets they refused to give us the refund and told us all sales were final.

Date of experience: March 22, 2020
Customer S. — EventTicketsCenter Rep
over a year old

Sara, we are a nationwide network through which registered companies and trusted individuals resell tickets to events. This means we don't actually own, price, or ship the tickets you see listed for sale on our website. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. The tickets sold through our website are being resold (and thus repriced) by their sellers. We're sorry to hear you've been experiencing some trouble due to COVID-19. Please note that indefinite postponement is not the same as a cancellation, so our policy remains that all sales are final.

Mississippi
1 review
2 helpful votes
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Terrible! Scammers!
March 13, 2020

Terrible! Scam! Do not use them! We order tickets months in advance, and the day before the concert they sent us the wrong tickets. They said there was nothing they could do. Then, as my 18-year-old daughter was headed down to the concert, they canceled our tickets because I complained. I had to buy tickets from another vendor an hour before the concert!

Date of experience: March 6, 2020
Customer S. — EventTicketsCenter Rep
over a year old

We're so sorry to hear of your negative experiencer, Jennifer. Please send an email to us at feedback@eventticketscenter.com so that we can take a closer look at what happened with your tickets. Thank you.

Illinois
1 review
3 helpful votes
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Garbage don't do it
November 28, 2019

It's a scam. All they do is buy everything before everyone can and resell them for no value. Events should do a better job protecting fans.

I bought tickets for an event in Miami. They can't send them to me until 3 days before. So what do I do? Have them send them to my hotel and hope? Ridiculous. No cancel or refund. Completely non customer focused. Will never use again

Date of experience: November 25, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Sean, we're sorry to hear you are unhappy with your experience using our site. Ticket delivery can vary extensively event-by-event, ticket-by-ticket, and seller-by-seller. Sellers will nevertheless ship your tickets as soon as they receive them in their office. On that note, it's true that some tickets are not printed and/or distributed by event promoters until a few weeks prior to their event. Furthermore, tickets are not guaranteed to ship immediately, but will definitely get to you before the event itself. You can always contact your ticket supplier directly if you have any questions or concerns about ticket delivery, as well as our Customer Support Team at 1-855-326-8155.

New York
1 review
1 helpful vote
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Scam, stay away
November 20, 2019

Comedy show in boston Ma. I bought the tickets on october 1st 2019. I was sent a link to claim my ticket. I acceptt the ticket only to find out that the ticket transfer was accepted by another email which was not mine. For aan entire month i spoke with the seller and ticket master to reolve the issues. 2 tickets was 416$ that was a lot of money. Ticket center kept telling me that i claimed the ticket and couldnt tell me where the ticket was. The day of the event i showed up at the event with hopes that the box office would help me but they said my name wasnt on the information at all. Finally i spoke woth a great guy over at ticket. Astee and he told us that the ticket that i was trying to claim was actually sold to 2 difderent parties. Another couple ended up going with our ticketss. So event ticket center seels the same tickets to different people and scamm people. 8 months pregnant and driving to boston for no reason. Now i will report them as fraud on my credit card. Stay away from them everyone.

Date of experience: November 17, 2019
Customer S. — EventTicketsCenter Rep
over a year old

We're sorry to hear of your negative experience with our company Maria. Thank you for sharing your feedback.

Illinois
1 review
4 helpful votes
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Go see her if you can! Best show I have ever seen! She was so down to earth! Her message is amazing and everyone should support her.

Date of experience: April 29, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Sounds like a great time Jennifer, thanks for sharing!

Washington
10 reviews
17 helpful votes
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They were much better
April 22, 2019

When I started using EventTicketsCenter, they were much better. Now the service is not so good. I'll look for some other company.

Date of experience: April 19, 2019
Customer S. — EventTicketsCenter Rep
over a year old

We're sorry to hear this, Caspian.

Pennsylvania
1 review
9 helpful votes
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Saw them 10 years ago@ the Mann. Different singers but still a great show. Waiting for the next show.

Date of experience: April 5, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Glad you had a great time Douglas, thanks for sharing your review with us!

Virginia
1 review
2 helpful votes
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Shady company
March 27, 2019

I bought seven tickets to a show. Two days later I got a call that the seats I had paid for were not actually available but they would switch me to "better" seats for no charge. Turns out the better seats are up another level and farther back from the stage. And the tickets which were promised to be digitally deleivered in "about 30 minutes" are still no place to be seen. The order still lists the old seats, the status says the order has been processed and no one answers the customer service number when I call for help. I would never do business with this company again and will be reporting them to my credit card company.

Date of experience: March 26, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Mark, we're sorry to hear of your negative experience. Please send an email with your confirmation number to Feedback@EventTicketsCenter.com so that we can look into this issue further. Thank you.

Indiana
1 review
1 helpful vote
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Great seats
March 27, 2019

The concert was awesome.
We ended up in the handicapped section but we had more room and nobody around us. It was pretty nice.

Date of experience: March 26, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Jason, thanks for sharing with us! Sounds like a great time

Georgia
1 review
1 helpful vote
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Great seats - low enough to keep up out of the wind on a very windy day. Other than some email problems early on your system worked as well as advertised.

Date of experience: March 14, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Rob, thanks for sharing your feedback with us!

Kentucky
1 review
2 helpful votes
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Music was fun. All the major plot lines were hit. Monica and Phoebe were amazing. Chandler was also great in all of his roles. A lot of fun and the two hours flew by!

Date of experience: March 9, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Sounds like a great time, thanks for sharing with us Tiffany!

Illinois
1 review
1 helpful vote
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Great show and performance and wonderful experienceI really enjoyed the show and didn't have any issues using the tickets

Date of experience: March 4, 2019
Customer S. — EventTicketsCenter Rep
over a year old

We're happy to hear of your positive experience Jerome, thanks for sharing!

Ohio
1 review
1 helpful vote
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Zoso/Pandora's Box
February 18, 2019

1st time there and will return. The ticket transaction was great. Can't wait for an open venue concert.

Date of experience: February 17, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Thanks for sharing your feedback with us Brian! Sounds like a fun time!

New York
1 review
1 helpful vote
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Uncontrollable laughter
February 18, 2019

A comedian that has you laughing at the common way of life. Turns the simplest moments into a hilarious event. Love this man for his style.

Date of experience: February 17, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Glad you enjoyed the show Hermes!

Missouri
1 review
1 helpful vote
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Every minute!

The only thing I would change would be signage for parking. Had a hard time finding a place to park. Felt a little unsafe.

Date of experience: February 12, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Thanks for sharing your review Carole! We're glad you had a great time!

Arizona
1 review
1 helpful vote
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Absolutely wonderful
February 11, 2019

Could not have been better - great show - easy to order tickets which came promptly. All in all a wonderful experience

Date of experience: February 10, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Jean, thanks for sharing your review with us!