It's a scam. All they do is buy everything before everyone can and resell them for no value. Events should do a better job protecting fans.
I bought tickets for an event in Miami. They can't send them to me until 3 days before. So what do I do? Have them send them to my hotel and hope? Ridiculous. No cancel or refund. Completely non customer focused. Will never use again
Hi Sean, we're sorry to hear you are unhappy with your experience using our site. Ticket delivery can vary extensively event-by-event, ticket-by-ticket, and seller-by-seller. Sellers will nevertheless ship your tickets as soon as they receive them in their office. On that note, it's true that some tickets are not printed and/or distributed by event promoters until a few weeks prior to their event. Furthermore, tickets are not guaranteed to ship immediately, but will definitely get to you before the event itself. You can always contact your ticket supplier directly if you have any questions or concerns about ticket delivery, as well as our Customer Support Team at 1-855-326-8155.