Etsy makes sellers promote their stuff by staking high bids. Wasting my money every month to "get views". Once I get a sale after 15 days it pays off the money I spent to get the views. So many sellers on etsy, such few buyers, Etsy is a scam.
I have been happy with my transactions on Etsy. I bought a lovely glass lampwork pendant and a beautiful opal from Australia. I don't know if I was lucky but after reading all the negative reviews, I am very hesitant to buy anything else on truthfully.
Etsy sides only on buyer rather than seller. Poor customer service takes weeks to get issue resolved where Etsy laziness brings bad name to the company. My customer reviewed my company based on carrier delay and carrier damages rather than my product, Etsy has no right policies to support seller. Overall bad experience for seller.
This was my first time using this site because my daughter wanted something for her birthday. One of the items where not available of course they quickly took my money but the refund has yet to come to my bank. I will never order from this site again! Thieves!
This is absolutely ridiculous now!
I place a order - boxes weren't in tact, every book damaged.
They send out replacements and the same thing happens.
This issue has been ongoing for months! And they are aware of it. It should have been resolved immediately!
The company is loosing money, I'm loosing money - nobody is winning here by using auto packers.
The worst is that I now have hundreds of what should have been beautiful books, but they are all ruined…absolutely ruined!
I have ordered two things for my weeding from Etsy. Which I will be canceling right after this post! First you can not speak to anyone. Second when you do write them they do not respond. Thirdly they don't uphold there end of the deal they sent half $#*! product not finished and my money is wasted. To boot it's a fight to get money returned you have to cancel through your credit card and fight it because Etsy does not refund. Thanks a million. For all to read do not waste your time on this Etsy site. They are scammers and it's not right. I just hand twins and am getting married and I ordered two things that I really wanted to make OUR day special and they killed it! I will go to a store from now on and have my stuff made. I will never ever order from this company again it should be shut down!
The item that I ordered weighs about an ounce and will fit in the palm of your hand. I ordered it 10 days ago and the item is still sitting in another state. I am hoping that my item arrives safely because their delivery service is awful. It's my experience that if you order from Etsy you better be extremely patient...!
It's a good place to shop for hard-to-find wrestling DVDs. When I received a wrong order, the seller was quick to make it right. A few sellers offer repeat customers 10% or 20% off their next purchase. It's also a good site to find posters and collectibles which aren't on other retail sites because it's handcrafted by the seller, not a company.
There's lots of cool stuff on Etsy that you can't find anywhere else. However, most sellers are "creative types" and not business owners with initiative.
Therefore, it's lots of goofballs on there that literally take forever to ship your item. Like they're too "busy" laying around smoking pot to bother driving to the post office to mail your stuff to you.
Avoid.
I ordered from a seller who completely misrepresented what I thought I was getting. She used a stock photo for several lots. When I discovered this, I requested a refund. Seller lied and claimed the lots had already been shipped, yet no tracking number was given until 2 weeks later. I filed a complaint through Etsy who refused to do anything. I left very negative reviews, reported Etsy to the BBB and deleted my account. Never again!
Ordered an item for Etsy it never arrived so contacted the seller who said it couldn't be delivered because of a false address which isn't true. I have order items from my Etsy account using the same address and the items have always arrived. The seller then sent the tracking number and turns out the item had one failed delivery and then shipped back to the sender who refused to give me a refund claiming it was my fault for giving a wrong address. So the seller now has my item and money and i have nothing. Etsy did not listen or help just closed the case straight away basically saying tough by using and automated response.
They are horrible I ordered 2 thing and one came without a return shipping label and it been a month and I'm still waiting one my other order they have no customer service number where you can call anyone they a rip off
I ordered a bracelet from Ellen and it arrived within 2 days. Not only am I pleased with the expedient delivery but the item itself is very tastefully designed and well made. I am very happy to wear this bracelet and will look to Ellen for future items. Thank You Ellen!
Angie
PS Also she sent a thank you card which is the mark of a professional.
I was robbed of $340.00 when the items I ordered never arrived. The seller has ignored repeated e-mails and has posted a message on etsy about a partners illness, promising to fill the orders. I have been waiting more than two months. Etsy has no response.
Terrible customer service. No help for missing items!
Etsy says as long as the seller puts it was shipped - too bad if it goes missing.
I bought something over 6 weeks ago and shipping says it never left USA. I live in Australia.
Etsy help team said too bad, seller says shipped so we wont help you. So im out a birthday present and money!
I don't normally write reviews, but save your money. The sellers are shady. They process your order, take your money and cancel the order at the last minute and never get back to you with regards to any refunds. I purchased a lot of stuff and was always satisfied until my last order. I'm due a refund and no one is getting back to me!
ABSOLUTELY love love love this website. The obvious reason for me loving it must be my art teacher side but who doesnt like homemade things. I usually shop through the jewelry but its great to support an artist whos selling their own stuff. It can be original or just super cute and you gotta have it! Some of the stuff can be pricey (because it is homemade) but thats when you just admire it from the computer and walk away.
:)
Did you come up with the rise in profitability being 21% or greater. Is that after you charge your sellers cost,,.?. Or taxes. Because I have to raise my prices to higher levels. So your making for your buck by hit but I seller charges, so now we will have to raise our prices up to match your already high selling prices. Etsy is the most expensive place to sell. We need another place where corporations like Etsy and eBay.are kept on a leash. Oh well passit on the the consumer
I am a seller and buyer on Etsy. I have never encountered any problems with sellers, and my customers are amazing.
I think to succeed you must invest time in your pictures for your previews, tags and titles for your items.
I can't emphasize that your preview pictures must be amazing. Please don't let one bad experience keep you away from Etsy. There are truly one of a kind items that you will only find from Etsy sellers.
The listing and selling fees are extremely affordable, and you are not locked into any long term contracts.
Horrible. Etsy has combined my two addresses for some unknown reason. So things I purchase always get returned. I then have to pay extra shipping to get the item. I have tried and tried to fix the problem. Even deleting the bogus address, to no avail.
There is no phone number where you can speak to a person so the problem can never be resolved. Going back to ebay.
Answer: Check the reviews, and Google the seller. Also, are the reviews written in good english? Does it seem fake? Check pictures from the buyers.
Answer: I would have to say no, with LOTS of exceptions. In the past few years Etsy has allowed business to claim handmade if it meets certain criteria. I often see many items that claim to be handmade but I have seen them on Alibaba being sold in bulk. That being said I look very closely and have purchased some wonderfu items from great sellers. The biggest problem with Etsy is that they no longer protect customers from fraud (they say they are not liable) but in doing that lots and lots or resellers and counterfeit items have saturated Etsy' s marketplace. I would never buy anything "vintage" there. What I have seen you are getting thrift store rejects or modern fake. Buyer beware! Investigate all vendors carefully!
Answer: I am agree with Ramina. 90% is not hand made. All comes from Factories. When someone has over 8000's item don't you ask who made it. They are all over from Pakistan to turkey east to west up united state. Etsy is happy just to take your money and every 4 or 5 months closing one store to show off and if you have some money as a credit they take it too. No customer service, no respect no manor, they made policy just for FUN and they have FUN with our pocket. Stay far from them FAR FAR.
Answer: I agree with Steve J on this one. A lot of sellers on Etsy work from home in the evenings for extra money. Most of them are not big businesses with massive inventories so I would give them the benefit of the doubt. Give them a little more time and if they dont send it out then file a case with etsy
Answer: Business checking isn't necessary (the banks now charge a monthly fee for a small business checking). You can pretty much set up a regular checking account
Answer: I believe this depends on each seller. Etsy is simply a platform for sellers, and often does not have any direct involvement with orders short of processing the payment. Certain items cannot be returned for safety and hygiene reasons, and sellers can refuse to do anything other than exchange. Contacting Etsy may or may not change the results.
Answer: If you do, I would be cautious about ordering from international sellers, use a credit card in case you need to contest the charges, and do NOT expect ETSY do a thing if you get ripped off. They are useless and could care less once the sale is final.
Answer: I have bought a number of items through Etsy and with great success. I had only one negative experience and Etsy took are of that. I recommend Etsy wholeheartedly.
Answer: The best and quickest thing to do is to email the seller and let them know that you would like to return for a refund.
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor customer service and unresolved order issues. Many customers report extensive delays in shipping and inadequate communication regarding their purchases, leading to frustration and a sense of helplessness. Additionally, there are widespread concerns about the platform's reliance on automated systems, which fail to provide effective support for both buyers and sellers. Despite some positive experiences with individual sellers, the overarching sentiment highlights a pressing need for improved transparency and accountability from the company to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews