I have ordered a multiple times for multiple orders, I've always had a good experience in shipping, in products, and with never any delays, or issues involving this company, Highly recommend and will use again in the future!
Every experience I've had purchasing through etrailer has been seamless. I always recommend to others to buy from here when looking for hitches and bike racks.
Knew what I was looking for, and that etrailer had it. Less than 10 mouse clicks and "out the door," so to speak. Easy to use interface, excellent product descriptions. No complaints.
The YATES rollers I purchased from etrailer shipped the same day that I ordered, within a few hours! They arrived within three days & were of excellent quality. Amy J was excellent in responding to a question I had regarding shipping. I would HIGHLY recommend etrailer & will buy from them again in the future.
Great price, so that I have a spare. Didn't want to get caught on the road without a spare if my original cord got damaged or stolen. (Yes, it can happen)
The sliding storage drawer is exactly what I was looking for. Very high quality and super quick shipping. Very easy to install.
Unit was delivered 1 day early, was as described, except the unit comes with a remote, however it does not work with all functions such as when you hold button for 3 seconds to adjust temp or switch from Deg to Celsius, but does function on buttons on the front of the fireplace
Good price, fast delivery.
Had one nut that the threads were not tapped. I called and a replacement part was shipped almost before I hung up the
Phone. Great service, I will buy from them again.
Set of Westin Nerf Bars.The hardware was just loosely thrown in the packaging. There are a lot of bolts/washers etc with running boards and it was a bit of a mess with everything just thrown in there. Hopefully won't be missing anything. No other problems.
I was weary of purchasing from this website as I had never heard of it, and was very skeptical because we inquired about a camper part for our awning that was significantly cheaper here, enough to make you think it's a scam. We decided to take this risk and order the part anyways, and I was so pleased when realizing how fast they shipped the item, as well as how fast I received it. It was exactly the part I needed, and I am extremely pleased!
It's always been great customer service, friendly staff filled with knowledge and always wanting not just willing to help! Prices are good products are good with good representation and measurements of what I'm getting! I always will go to trailer first!
Called customer service for help finding a previous order - they found it quickly and I was able to reorder quickly.
Product description was good so I was confident it was what I needed, I opted for cheaper shipping because I wasn't in a hurry but it showed up in 2 days anyway, so that was a bonus. Everything was as described.
Looks like a solid product with great instructional videos for installation. It was easy to install and it works properly.
5th hitch mount bought from here. Always an excellent experience. The videos and being able to see the instructions before ordering a model ensure I can confirm I can install it myself prior to purchasing.
It's a very well built strong rack. Assembly was not complicated. And it will work perfectly for our needs. The only thing is the little plastic end caps for the tubing all came broken.
SCFD #4 is building a brush truck on a cab and chassis of a 2005 F250. When loaded with water the rear of the truck sagged a bit more than we wanted. Installation was a breaze and it worked as promised.
I had questions about the product and wanted to make sure it worked with my vehicle, so I clicked on the chat and confirmed it would work with an associate. I received excellent customer service. Update: I just traveled a few hundred miles with my skis on the rack on my SUV. I'm pleasantly impressed with the minimal wind noise compared to my large car top carrier. I am happy with my purchase.
We purchased this to replace the original 30 yr old one.
Also choose a slightly larger size opening for improved access.
Looking forward to installing it soon
Bad weather right now
Both pieces - hitch and electrical connectors - came together. Did get the wrong bolts; I ordered for a Pontiac Torrent and it seems I got the Chevy Equinox bolts instead. Came with all the parts though, nothing missing. Good price!
I find etrailer.com to be a great resource for RV parts. They have always been quick and efficient in shipping the requested parts. I highly recommend them!
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at rebeccan@etrailer.com or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
etrailer has a rating of 4.7 stars from 19,035 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with etrailer most frequently mention customer service, fast delivery and timely manner. etrailer ranks 1st among RV sites.