etrailerReviews 18,894

Purchased a double 10" drop hitch for use for a towed vehicle and bike rack, but later discovered it was going to be borderline clearance between bike rack and jeep. Contacted etrailer via instant message and they helped me work the issue, but discovered the hitch probably wasn't going to work. They immediately sent me all the necessary information to return the hitch if I needed to op for another product from another supplier.

Fortunately everything worked out great once everything was connected and completed a trial run. Great customer service and company who stands by product sold with priority being the customer.

They have always had great products and they make ordering so easy. They ship your order fast and on time.

Made good on stollen parts during delivery.
What else could you ask of a first rate company.

Ordered parts for my Silverado and Travel Trailer. Ordered parts on Friday and received all Tuesday afternoon.

I ordered an extra wheel for my trailer. It came quickly and worked well.

Box wasn't wasn't in the best shape upon receiving. Taking to my mechanic this Thursday for installation. Hope item isn't damaged.

I was looking for replacement parts for a Roadmaster tow bar that was damaged in an accident. Etrailer had the parts I needed in stock.

Shipping went as planned. Everything showed up on time. No problems at all. Great service.

I've been an eTrailer customer for 20 years now. I've always recieved great service on the rare occasions I've needed to contact them. Generally, there's no need to contact them.

Everything I've ordered has been well packaged. Instructions are generally clear, but they have videos on the site to help explain things too.

Overall, they've consistently been a solid online merchant.

Very informative website. Large variety of bike racks to choose from. Solid prices!

They have the parts I needed for my camper. They arrived really fast delivery.

Was an easy swap out installation. Removed old Coleman AC and installed new Furrion AC along with new control panel. Swap out took less than 2 hrs. Would highly recommend etrailer. Have used them for other projects and have truly been satisfied

I have an old hitch with built in locks that broke. I know the original company went out of business, but while perusing the E trailer site, I found that another company has taken over and I was able to order replacement locks. I got them very quickly and am now looking to order more to outfit my trailer.

E-trailer stands out from the rest with their communications. Despite having a massive selection and what must be an extensive rate of customer orders to deal with, e-trailer continues to impress with reliable, quick and friendly communications.

I was weary of purchasing from this website as I had never heard of it, and was very skeptical because we inquired about a camper part for our awning that was significantly cheaper here, enough to make you think it's a scam. We decided to take this risk and order the part anyways, and I was so pleased when realizing how fast they shipped the item, as well as how fast I received it. It was exactly the part I needed, and I am extremely pleased!