CampingWorld

Did a poor job on the repair from their damage on this camper, you will see in images below, scraches that was on here from their lot... Then the repair... black ugly blop and lifted areas after their so called repair... This was bought brand new off their lot... They never fixed what they said they would on the walk-through. RV had to sit the winter now with nothing fixed. I only hope it won't have water damage when we see it. Once the sale was done everything they said they would do changed. Don't buy... If I could leave a 0 star I would...

All I can advise to anyone contemplating to purchase from Camping World is DON'T DO IT! Their service department is a nightmare. They tell you is ready and when you arrive you find it is not or you had a butcher job done on your camper. No consideration whatsoever and they lack customer service skills.
I have visited multiple Camping World and have encountered issues with every single service department.
Horrible management in the service department and no one is held accountable for anything.

My first big purchase of a newer camper 2021 cougar. Keystone. Asked me to keep an extra 5 days to go through it. Make sure everything was up to par... I would really have a page of Broken slash and on working stuff leaking ceiling leaking toilet. The hot water tank has an inch of cocking in the bottom. Looks like it was mirrored in with a putty knife. Do not buy a camper from these guys I wasted did 48 k. They offered to fix but I definitely don't want these morons working on it.

First, I tired telling his employer what kind of induvial Bryan STD Adkins is. Although they didn't want to hear the truth about one of their horrible employees. He is constantly smoking weed while on the clock & snorting methamphetamine. He is also having an affair with a co-worker. Every company I have worked for has it stated in the employee handbook that under NO circumstances is there ever to be any kind of relationship between 2 employees. With that being said no wonder people's extracurricular toys aren't being fixed properly. Doing drugs and extra martial affairs while on the clock. Hmmm wonder if there hiring. Bryan STD Adkins@ Huber Heights, Ohio *******

I don't even know where to begin. It was the worst experience I've ever had I purchased a brand new Keystone cougar RV fifth wheel from camping world from start to finish. It has been the worst experience of my life. Their customer service is absolutely terrible and their dealership mechanics have no clue what they're doing. I've been dealing with this for over two years and cannot even get the person who's in charge of my case and customer service to call me back after four months. I would rather buy from a person off the side of the road than to ever deal with camping world again! I cannot stress enough how bad their customer service and their mechanics are at camping world. I have had mold in my RV being brand new and infestation of ants when it was delivered and also it being put on the wrong spot as I paid a $250 delivery fee.

Firstly to our first host, the young Hogan Mims, who attended us from the beginning, with interest, professionalism, patience for not knowing the English language (only Spanish), at no time did he feel frustrated or impatient, on the contrary, we he treated us politely and affectionately and found us a colleague who is bilinguals that he could translate and explain everything to us and the best options that we could've, he was attentive to everything that we needed to achieve our purchase, until the last moment he was by our side, we are really very grateful for all his behavior towards us, he is an excellent sales agent.
The second person who attended us was Oscar Dayoub,(bilingual), he was our translator when we needed him, a respectful man, Cuban like us, talkative, intelligent and friendly, characteristics of our countrymen, who treated us as if we were family, explaining all the things in detail and he called us when it was necessary, some document so that we could take it to Camping World and he always gave us his positive opinion in all the procedures that we were doing, at all time he was present helping us to have the best possible time in that process, without this person, Really do not know if we would have achieved our goal, how did we already do it, once again a thousand thanks for your excellent performance as an agent and worker and for your help towards us, many blessings to you and your family.And finally, I also want to thank the gentleman, who explained to us each and every one of the things and parts of our new Rv, he showed a lot of patience, knowledge and professionalism, he was also very friendly, I don't know his name and II apologize for that.And many thanks also to, the last agent, who assisted us Rashaad Duncan, with whom we ended up signing many papers and documents necessary for the purchase of the trailer, he was very professional, creative and explicit, we really liked the attention he gave us, thank you for all your help.

Camper has been here since Sep 29th (now Dec 4th). It was in for a few minor warrantee items - then I got a call that someone stole the generator (while on their lot!).

They said they have no responsibility even though it was on their lot, behind a locked gate and supposedly there are security cameras as well - yet MY insurance has to cover it.

Because of this company's poor service and general neglect, the MH we purchased in 2022 has not been used for intended road trips. One part after another has been shoddy. Read other reviews, read complaints from so many dissatisfied customers. My POV is that we were cheated, mistreated, and now defeated.

Bought the good Sam package and they are supposed to check roof and seals and all that for five years and they don't do that. You specifically have to ask them to check for that stuff.
Then they take two or three times to fix something properly and tell u your camper is ready when u arrive it isn't done so u have to come back

Purchased a used class A, with 15,000 miles on it. Actually took possession when it had 17,000 miles after Camping World had driven it from California to Iowa. They convinced me we should purchase a $10,800 Good Sam extended service plan through them. The administrator of the plan is Assurant. After driving the RV 4,000 miles, we had a catastrophic engine failure (Ford Triton 6.8 liter V10) with a broken valve seal that destroyed the engine. $25,000 later, we have a new engine. The service plan administrator paid just under $20,000 leaving us with the balance of $5,000 because they didn't think the Ford Truck Center, had the right amount of labor. Our service contract says we have a contract max available of $25,000. Camping World's response, "gee, we're really sorry but too bad." This is the second motor home I've bought from Camping World and I will never darken their door again! If you do purchase from them, be very very careful. And think twice about the extended service plan. It's very expensive and poorly administered. Consider getting a plan from an outside company of your own choosing.

Purchased a lacrosse travel trailer from camping world in Tyler I live in Houston county, they sent all paper work and tags to my address in Cricket but instead of Houston county sent it to Houston Texas, I have had the travel for over 2 years, have yet to receive any paper work for it, shortly after making this purchase hot water heater and slide outs quit working, contacted camping world and was told I would have to bring unit in, cannot even move unit due to slide outs not working and can not get registeration or plates for it as they were sent to Houston Texas to an address that does not exist, the only paper I received with the unit was in someone else's name

Have a friend who was employed there at Myrtle Beach South Carolina. They were sent out of state to pick up an RV and was told by the General Manager and Sales Manager he would be paid 1000.00 for the trip plus travel expense. The friend drove back over 12 hours after flying there. They still haven't paid him and now only paying him 8 hours at 15.00 per hour for that long trip. A manager is only as good as their word and if he would do that to an employee what will he do to customers. Terrible company to work for and makes false promises. I would never deal with a company like that. If you are thinking of working there…I wouldn't!

Camping world finance manager in Albuquerque New Mexico will bait and switch you after you already agreed on the price. We agreed on the price and the payment only to get to the finance office and the terms and payments were hundreds of dollars more. They are the worst place to purchase RV.

Camping world does not assist customers with defective products leaving them to deal with manufacturers themselves. Absolutely awful company on every level. Truly awful company and another example of how what used to be good companies are being put out of business. I would never consider buying actual RV from them after seeing how they fail to stand behind the products they sell.

No lo recomiendo para nada. Son el peor dealer de RV del mundo, llevamos meses esperando para que arreglen nuestro RV y aun nada. Nadie sabe lo que pasa y ya ni siquiera contestan el telefono. Un RV que ni siquiera hemos podido usar y seguimos pagando. Son una estafa como vendedores.

When this business was RV World of Georgia, our camper experienced great service, competent repairs, and reasonable prices for our annual winter checkup. The business became Gander, but kept the same personnel and policies, so we still got great service. This year, our 8th year for an annual checkup, the company is now Camping World. We brought it in, requesting a check of roof, slide, and systems.

In the end, it took 4 trips and 4 weeks to get the camper back, with very little communication from the service manager. In this time, they broke our front power jack, and replaced it with one off the shelf, which our service manager said they keep in stock because it happens so often. The replacement jack is of poorer quality than the one we put on ourselves. We asked how this happened, and were told they dropped the camper off the ball, which "happens all the time." In 8 years of camping in our trailer and having repairs done, we have never seen a camper dropped off the ball.

Inspection found that new slide edging was needed. Extra screws were put in on the bottom, even though that was not in the repair instructions. This scratched the floor; the service manager implied that it might have been our fault the floor was scratched. When the repair person admitted extra screws were used, Camping World removed the screws and repaired the floor at their own cost.

On trip #3 to pick up the camper, requested caulking had not been completed, but they charged us for it. On trip #4, when we finally got the camper home, we noticed that our custom epoxy-top table was cracked in two places. It is hard to crack epoxy, we have no idea how they managed that, and they didn't tell us about it. The back door no longer closes properly, and the water tank is leaking, both of which were fine before service.

The one thing done right was the roof; it is clean and well-sealed. In short, more things are wrong with the camper than before we brought it to Camping World, and after 8 years they have lost our business.

The service is horrible. Never believe what line they push on you about there service. Second NEVER buy extended warranty. That is a scam, take that money they would charge and put it is an account for problems in the future. Trust me READ the fine print

Wouldn't buy anything from here again if my life depended on it! They don't stand by their promises and their customer service is horrible! Pay 70,000 for an Ice Shack that is supposed to have a 5 year warranty and they will not stand by it! Nothing is covered! Miranda in customer service hangs up on you! When we bought our Ice House the person doing our walk through didn't even know anything about it and even broke a part on our air conditioner "trying" to show us how it worked! Management is not willing to help and never calls you back! It's a good thing Yetti stands by their work and values their customer they helped us fix/replace our parts with no charge when Canping World would not!

This is the review I wrote for Maxie Price RV in Loganville, Ga...When I'm researching RV's to buy...they give me maybe 3 pictures of the RV...ARE YOU KIDDING ME? Camping World gives me 27 pictures of an RV...my advice...go to Camping World RV at least they give you all the pictures you need to see to make a decision...Maxie Price just wants you to come into their dealership & haggle from there...I'M OUT...I WANT TO I KNOW WHAT I WANT OR WHAT I'M GETTING INTO BEFORE GOING TO A RETAIL OUTLET!

HOWEVER...CAMPING WORLD ABSOLUTELY POSITIVELY IS HORRIBLE AT SHOWING THEIR BUYERS THE ORIENTATION OF HOW TO HOOK UP STUFF FROM THEIR TRAVEL TRAILER WHEN THEY KNOW ABSOLUTELY NOTHING ABOUT HOW TO DO IT...ESPECIALLY WHEN THEY ARE 1ST TIME BUYERS...TRAIN YOUR PEOPLE HOW ABOUT IT!

I have been waiting for many months to write a review because I was hoping things would turn around, but the honest truth is, the people at this company are not good people. There were a couple of things wrong with our camper upon deciding to buy it. But we were ASSURED they would be taken care of when we came in to sign for it. Then at signing, we were assured by 2 others that the issues would be fixed by delivery. Even with a call in to make sure things were happening, delivered and come to find out problems were not even addressed AFTER 3 TIMES them telling us they were being taken care of. THIS WAS OCTOBER! Now, after several times being put off, it April and our camper is in for repair. Been there for almost a month and still not done! Literally every conversation with every person there is lip service. Not good people.

Purchased a new leftover 2022 camper from Cicero NY location. Traveled 2 1/2 hours from PA due to the fantastic advertised price we thought we were getting. Due to my stupidity & being a first time camper buyer, they took full advantage of that. Hidden fees from tire protection, paint protection & even a $800 charged walk through "training" fee. Ended up being thousands more than the advertised price. Also still waiting after two months & numerous calls to Cicero Camping World for our registration/tag with no returned calls.

Horrible Experience. DO NOT go to Camping World Service Department. They put my inverter/converter in backwards. The on is the off and vice versa. This is causing the RV not to work properly. This was GRAIN VALLEY MO. I took it into the Kansas City KS service center to get it fixed because that was the closest to me. I am being charged 1600.00 for them to tell me that Grain Valley will not cover their work, and I would need to repay Kansas City for them to but the unit in correctly this time. If I do not have them do the work, I only own them 1600.00 for diagnosis fees. This is crazy, DO NOT Go To Camping World. This has been a horrible experience, that I am still in the middle of.

When my family and I went to go look for a new camper we met Nick. Nick is a great guy and seemed to know a lot. He helped us with what we needed and answered all of our questions! Great store and would 100% recommend.