CampingWorldReviews 667

I've had an absolutely awful experience purchasing a Dometic fridge ($1650) from these folks. Fridge shipped without a panel, which makes no sense to begin with. Had I known this ahead of time, I'd have kept my old fridge panel. I sucked it up and paid $150 for a new panel from them, and when it came in the mail i saw that it does not fit. They will not accept it as a return, or provide ANY assistance on getting it cut to fit. They take zero responsibility, told me to call Dometic, which I did, they said that Camping World shouldn't be selling this as a related product because it doesn't fit. Home Depot, Ace hardware, local lumber yard will not cut acrylic. Apparently I need to spend another few hundred dollars on tools to do this... just to get a cover on my fridge. Unreal.

Today I see a warning on the product page in bold text, "NOTE: Door panel (item *******) is sold separately and will requiring trimming to fit custom dimensions.", that was NOT there previously (archive.org verifies this). So they've made an effort to cover their tracks (and deleted my negative review on the product page) but provide zero acknowledgement or assistance in making this right.

I will never purchase from CampingWorld again, and I'd advise anyone reading this to shop elsewhere - they don't care about their customers.

Read camping world sucks online before buying or having repair work done. They have horrible customer service and bad repair work.

I have a whole list of grievances with Camping World. But even after talking with corporate for the Thor motor company, which is the type of rig I purchased there's still giving me the runaround at Camping World. I called Camping World corporate. They called Camping World Vacaville and they were supposed to take care of everything. I had an appointment with the finance manager and she said I wouldn't have to pay for any of the fixes. They were going to take care of. It went back and dropped off my camper today and they are trying to make me pay for it now. The first time I needed some work done. I dropped off my rig to gentleman that sold me my RV took my key said here I'll take it back for you and get it set up for you for the repairs three or four days into the repair that they had my rig, I got a call from the service desk and said we found an extra set of keys. We're gonna send them to you, so when I got to set of keys it was my set of keys that I dropped off with him not an extra set at all, so how in the world are they going to work on my rig when they sent me my keys back And it had already been like five days. Unbelievable. I called and talked with him about this right away. The gal said well hold off. Let me see what I can do. Give us a few days so I waited another four days. Never got called back nothing ever happened. Nothing ever was fixed so I went and picked up my rig and took it home, I found out from them A girl in the service department said oh well just because I didn't see upfront that the service there was an order was put in. I went to the back and they said they had a service order for me. That was a lie because when I went back to pick up my rig. Gentleman said nobody ever put a service order in for you, etc., anyway I'm pretty much done with Camping World do not buy from them. They are horrible but make up your own mind. I have a whole list of things that I could list here mistakes that they made but whatever.

Purchased a 2018 Forest river 2906ws at the CW Lincoln, NE dealership where I bought it. Sent a certified letter requesting a prorated refund of the above service add ons.Followed up with a phone call a week later check on the refund, Finance department did not know anything about it. Not happy I visited the CW, by the time I got there surprise they found it buried on someone's desk, nothing had been done. The finance person processed the form and back dated it to 7-18-24. It's now 10/09/24 and still nothing. Calls to the local CW and they put it off on Corporate. I asked for a Corp Finance number, called it and got nowhere. Totally unacceptable. Do not let them sell you any add on's, waste of money--too many exceptions in them.

Recently purchased a new 2024 Forest River Wildwood X-Lite trailer. Purchased extended warranty after swearing I wouldn't. Finance guy is very persistent. Three days later I requested cancellation of extended warranty and was told it would take 4-6 weeks. Going on 15 weeks and nothing but lip service so far. Don't let them include it on top of purchase price either.
New trailer had rear vent on top but no vent inside, and bathroom vent is lop-sided and un-even and flashing curled on inside. Paid to have MaxAir vent covers, and they put Camco covers. (main difference is one has a 1 year warranty and the other has a 6 year warranty) Antenna wiring was screwed up and then they only wired the front TV and not the rear. USB ports don't work. The Fresno service Dept. is nice but still put wrong covers on.
I'm contacting the Commission on Insurance and the BBB next week. Someone is dragging their feet and someone is collecting interest on my money that is in limbo.
Whole thing has left bad impression, and I don't see myself buying my next trailer from here or referring Camping World to anyone I care about. If they're still in business.

I had to sell my Winnebago Micro Minnie. I was given a trade in estimate of $18,500. After the dealership inspected the camper, the estimate decreased to $17,000. The camper was barely used, so it was in great shape, but needed the typical maintenance done on the roof and slide out. I was ok with the $17,000. I had emailed the insurance ID card with the VIN along with the vehicle registration to the dealership. At the final moment of signing the papers, I'm told that the model number is different and indicates the NADA is much lower. I was offered $13,500. I've contacted the complaint department, so if any fair resolution is reached, I will update this review.

Worst ever! Bought a forest river 2023 new. Made it 20 miles down hiway and the roof peeled off, a 10 yard strip of aluminum and hit 3 cars behind us. Awful mess, towed it back to CW and they said no returns sorry. They would take it back on trade off course it depreciation 20K in 20 minutes.

Total Rip off / Deceptive Sales Practices
Salesman Jori Stewart was willing to endanger my 7 year olds life for an over priced sale.

He and Camping World took full advantage of my lack of knowledge on RVs, towing, and my situation of facing homelessness to sale me a Camper trailer that He promised my vehicle could tow. I went to pick the trailer up and thankfully my vehicle has a safety feature that did not allow Jori Stewart to hook the trailer up to my car.

My towing limitations were laid out in our very first communication.

Camping World General Manager Austin Thornton said that the best he could do for me was trade the trailer in. Trade in value being $28k when they sold this trailer to me for $60,555.66.

They are expecting me to take a $32k loss for a Camper that I was never able to pick up. I requested to rescind the loan 24 hours after signing and realizing I could never tow this thing safely.

Beyond frustrated and disappointed! We dropped our camper off 2/17/24 for warranty repairs and as of 6/12/24 its still not done! I have contacted the corporate office and this has not helped. I can't seem to get timely replies to emails of phone calls, always excuses from them when I do get to speak to someone. My extended warranty for exterior issues(peeling graphics) were denied because the service department didn't submit it before the warranty expired in April, even though I dropped off & reported in February. I.M.O. Steer clear!

This place in Concord nc was the worst place we went to look at the campers and to get prices and was treated horrible and now I know my family wasn't the only one I seen other reviews and I see why now why they push u so hard to buy buy buy now I seen reviews that they sale crap...oh and the sale rep had us on golf cart about thew my daughter and husband and I off it because we said we was just looking at this point lucky my husband had my 2 year old or would have been lawsuit

Took coach in for evaluation of 16' awning that would not close($125). We were told that parts were unavailable so we needed to purchase new awning. We got a call after they installed new awning stating it would not retract either. They figured out it wasn't awning but box inside of coach but would not return our phone calls or money. Our new awning has no metal cover on it to protect it like old one did. There is a reason they have 1.5/5 complaints

Bought a 5th wheel from Camping World in Dec 23. Camper is still under warranty but I have a few issues. They want me to bring the camper to them. One of the problems is I cannot open the back door to fold the ladder in for it to be moved. Sorry we don't have mobile maintenance, call another location. I did, they farm that work out to a 3rd party. So know I don't even know if I get these repairs done it it will void my warranty

I ordered the first stove 11 days ago. It arrived with a corner smashed. I contacted Camping World and they sent a second stove that again arrived with a corner smashed. I expained that I had already paid $150 in trip charges for installation and was leaving for three months offgrid in a few days and that I desperately needed a stove sent undamaged. I was assured they would have the warehouse check for damage and pad the stove better. It barely has any protection. The third one arrived Saturday evening again with the same corner smashed. When I contacted them again with pictures and video requesting a discount to keep the damaged stove because I'm desperate, they offered me a $25 refund. Ridiculously bad customer service. I have been RVing full-time six years and will NEVER again do business with Camping World!

Long story short. Had our rv picked up in February. Said we could pick up three weeks later. Went to pick up. One our later no rv. Where's it at? We had to find it. We could hav taken any rv out there. Brought home. They fixed one item out of five. Left screws out. Put tape on fake would. Peel it off and there goes the wood. Now it gets interesting. They continue to contact us to come pick up the camper. It's bin two months and they hav no clue.
I emailed the ceo of the company and nothing. Do not buy from them. Never again. The company needs to go away. The worst. Didn't want to give a rating because there is no minus.

We bought a motor home in late fall 2023 From the harrisburg camping build organization. In reading the manuals over the winter we found that the mattress that gave us was not the right size to fit the configuration of the motor home. It's five inches too long giving us barely enough room to get by in the middle of the night. It is very difficult and dangerous to get through the small space. I cannot afford to fall.

We have been trying to get hold of the sales person or the ceo, think is Tony, in an attempt to negotiate a swap to get the right sized mattress which is 60x70. It is to the point now where he won't even answer our phone calls. We also did not receive the right size television.However we did know that when we purchased the RV and we decided to just let it go.

I am seventy one and I certainly do not want to fall because of a mattress that doesn't fit the specs of the entire rv. A broken hip is Not on my list of things to do. The lack of response and the fact that they will not answer the phone tells me that they are not a very good company to deal with and they came here more about sales than they do about their customers or customer satisfaction To build an environment where they have returning customer

My advice to anyone buying a used r v or anything on consignment from Camping World that they go over it with a fine tooth comb, review the manuals and don't take the salesman's word for anything before you sign a paper buying that vehicle.

After reading other reviews from past customers.I have to say we are not the only dissatisfied customers. Camping world has a very poor record and the percentage of satisfied customers is extremely low.

I could give ZERO stars, TRUST ME, I WOULD. BUYER BEWARE.
Hubby and I purchased our FIRST camper in September 2023. Aaron was our salesperson and knowingly sold my husband and I a camper that is way above our trucks towing capacity and he was well aware of our trucks make, model, and towing capacity at time of sale. We reached out immediately after taking our camper our ONE TIME and it broke our truck. I was told that there is nothing that they can do. Today, I have a camper sitting in my driveway that I am wasting money on due to THEIR error and wanting to make a quick sale. I have attempted multiple times to contact managers who first say they can help and will return my call only to turn around and send me email that they can't help fix the mistake they made. Save your time and money. Find a legit camper dealer.

I have been waiting for many months to write a review because I was hoping things would turn around, but the honest truth is, the people at this company are not good people. There were a couple of things wrong with our camper upon deciding to buy it. But we were ASSURED they would be taken care of when we came in to sign for it. Then at signing, we were assured by 2 others that the issues would be fixed by delivery. Even with a call in to make sure things were happening, delivered and come to find out problems were not even addressed AFTER 3 TIMES them telling us they were being taken care of. THIS WAS OCTOBER! Now, after several times being put off, it April and our camper is in for repair. Been there for almost a month and still not done! Literally every conversation with every person there is lip service. Not good people.

Ordered Dicor roofing material and prep for resealing an old Tioga, Amber and Helen both provided fantastic customer service! We purchased dicor lap sealant from the local Campingworld in Reno and the coolcoat Dicor roofing coat online since it wasn't available in store. Excited to test it out during our hot desert trips like burning man!

Have a friend who was employed there at Myrtle Beach South Carolina. They were sent out of state to pick up an RV and was told by the General Manager and Sales Manager he would be paid 1000.00 for the trip plus travel expense. The friend drove back over 12 hours after flying there. They still haven't paid him and now only paying him 8 hours at 15.00 per hour for that long trip. A manager is only as good as their word and if he would do that to an employee what will he do to customers. Terrible company to work for and makes false promises. I would never deal with a company like that. If you are thinking of working there…I wouldn't!

When this business was RV World of Georgia, our camper experienced great service, competent repairs, and reasonable prices for our annual winter checkup. The business became Gander, but kept the same personnel and policies, so we still got great service. This year, our 8th year for an annual checkup, the company is now Camping World. We brought it in, requesting a check of roof, slide, and systems.

In the end, it took 4 trips and 4 weeks to get the camper back, with very little communication from the service manager. In this time, they broke our front power jack, and replaced it with one off the shelf, which our service manager said they keep in stock because it happens so often. The replacement jack is of poorer quality than the one we put on ourselves. We asked how this happened, and were told they dropped the camper off the ball, which "happens all the time." In 8 years of camping in our trailer and having repairs done, we have never seen a camper dropped off the ball.

Inspection found that new slide edging was needed. Extra screws were put in on the bottom, even though that was not in the repair instructions. This scratched the floor; the service manager implied that it might have been our fault the floor was scratched. When the repair person admitted extra screws were used, Camping World removed the screws and repaired the floor at their own cost.

On trip #3 to pick up the camper, requested caulking had not been completed, but they charged us for it. On trip #4, when we finally got the camper home, we noticed that our custom epoxy-top table was cracked in two places. It is hard to crack epoxy, we have no idea how they managed that, and they didn't tell us about it. The back door no longer closes properly, and the water tank is leaking, both of which were fine before service.

The one thing done right was the roof; it is clean and well-sealed. In short, more things are wrong with the camper than before we brought it to Camping World, and after 8 years they have lost our business.