CampingWorld

I don't even know where to begin. It was the worst experience I've ever had I purchased a brand new Keystone cougar RV fifth wheel from camping world from start to finish. It has been the worst experience of my life. Their customer service is absolutely terrible and their dealership mechanics have no clue what they're doing. I've been dealing with this for over two years and cannot even get the person who's in charge of my case and customer service to call me back after four months. I would rather buy from a person off the side of the road than to ever deal with camping world again! I cannot stress enough how bad their customer service and their mechanics are at camping world. I have had mold in my RV being brand new and infestation of ants when it was delivered and also it being put on the wrong spot as I paid a $250 delivery fee.

Horrible NH location. Brought our camper in for repairs due to an insurance claim 12/15. By 4/29/16, repairs not complete even though they were paid by insurance company. We took the camper back as camping season was starting. 7 months later, they fraudulently charged our credit card $1400 for repairs that "should have been done by them" but didn't as we never brought camper back. Horrible place, dishonest staff. Managers have big egos and do not have any concern for their customers.

Purchased a motor home from camping world of Syracuse when they went through the walk through when we bought it the gentleman that took us to show us how things work said this is this and you can look through the book for that and now can you sign my paper.That was 2013 now 2023 went to buy a travel trailer and they showed us a couple and we decided on a Coleman and went back inside to go over numbers and for some reason the price went up 10,000$ more from outside to inside just from adding tax,sway hitch and brake control and tax.We intern said thanks but no deal and said sorry for wasting your time.As we were leaving I heard the manager give kind of a chuckle behind me.Great job for customer service for a boss to show his workers it's ok to do this to customers.Then Cicero camping world online live chat gives me a few travel trailers to look at and cuts me off good job that's camping world customer service.As you see it starts at the top.

Anyone considering buying a camper do not ever buy a camper from Camping World. They sell your information to countless places that relentlessly telemarket and spam the $#*! out of you even after you tell them a million times that the camper is on a seasonal site and to stop. I will never again buy from them! Nearly a year later and still receiving endless spam mail and calls. Absolutely the most grimy way of doing business and how to treat a customer who just spent several thousands of dollars with you.

So bought a "USED"fifth wheel April 2022.Was assured camper was checked from top to bottom and checked out great.NOT the case...took camper out found both slide outs have rotten floors.Took to RV.COM in Tyler Texas was told it's on me it happened in the six months that I have had it...we are in drought people...no way this could have happened since I have owned it...Think twice folks...Don't buy from here

Horrible Experience! I have had my camper going on three months and was just able to have a camping trip this past weekend. Lots of issues with the camper and camping world did not try to make any good efforts to fix them. I ended having to pay an independent service tech to come out and fix sewage, hot water heater, and many other things that camping world would not fix on a brand new trailer. I took it back up there and they did not fix any issues and the warranties and Good Sam stuff is a complete waste of money. I got the best warranty they offered and extended, but it does absolutely nothing. I do not recommend buying a camper here. If you live in Birmingham or close by, it is worth the drive to go somewhere else. From the buying experience, to service experience has been the worst i have ever dealt with, but THEY DO NOT CARE!

All these positive reviews make me angry. We have taken our RV to the CW in Byron GA and due to the incompetence they have had our unit more than we have over the last three years. Well not it is out of warranty and as soon as this last repair we will NEVER go back. They have had our unit for 2 months and the last we spoke they were ordering parts. I called it took them a week to call back stating that they never even ordered the parts. The response we got when being upset was, things happen! This has been never ending and I'm upset because they could absolutely care less. Great way to deal with your military members and I guess I should have done my research on the place to buy vs the rig I wanted. People just don't care anymore!

Numerous requests and efforts to have agreed upon work done on a used travel trailer to no avail. Several requests for work under the expensive extended warranty and they could not even get it in once. All talk no action. Do not buy from here

Once they had our money we were of no interest. The first time using our camper the air conditioning didn't work. We were five miles from their shop but no offer to fix it right away. They said they will call back. We're still waiting for the call and it's 90 degrees. Caveat emptor (let the buyer beware) definitely applies to Camping World.

I placed my order on the phone for a awning that I have to paid $2000+ for the complete kit includes all the hardware when I received the awning there's damage all over the frame and they didn't send me the hardware included awning door switch. I called customer service they told me they can't help me it is some other company responsibility. Now I'm still waiting to hear from the whe I've waiting for 1 1/2 for that awning.

Camping world and Gander takes your money, with or without items in stock, then refuse to cancel your orders. They bounce you around, tell you they will call you back, and blame all their ordering and customer service problems on third party vendors. Takes weeks to get your money back. They are the worst online retailer I've ever dealt with. Read the fine print, they will not cancel your order even if they have no idea when it will be in, or if ever. DO NOT SHOP HERE. Worst business practices ever.

We bought our camper in Piraeus, Oklahoma from salesman Trent Allen. He was very professional, knew the business had a great personality and continues to check on us periodically to make sure all is OK! We will definitely use Trent again to purchase our next camper. Dana harvey, Mena, Arkansas.

They assured me multiple times that my less than perfect credit was not a problem only to drive one hour and find out that they lied multiple times. Now, after looking at different reviews online, I'm thankful. I feel like I just dodged a bullet. Would never recommend and if I could give zero stars, I would.

I bought a class A motor home at the Garner, NC store a few years ago. I have a lot of the same complaints others have with weeks to even look at your unit even when you have a reservation then parts take forever to get.
The sales force is friendly and very happy to take you money, but once the sale is over good luck with service.
What really gets to me on a deep down person level is that no one at the store even acknowledges you existence. I have yet after many years had the lady at the front door to seven say hello how are you doing!
Employees that appear to care about you are worth their weight in gold.
This has to be a systemic problem because you have to be trained to be so rude and impersonal.
Why buy where you are not appreciated... Their business model is sorely lacking so take you wallet and shop somewhere else.

What a joke. Don't waste your money here. Go to a family owned rv business where the customer is still priority #1. They can't resolve issues or even communicate between staff. The only thing they care about is making money any way they can.

Camping wild in Wyndham Maine repaired my camper awning during the repair they used some type of adhesive cleaner next to the awning arm.
The cleaner removed the paint.
They closed the awning and the damaged wasn't visible.
When we went camping I opened the awning and seen the damage!
I sent photos and after a week of hearing nothing I had to call back to see what was fogging on.
They told me that the repair would not be covered because it was hard to see.
Don't ever deal with these people the customer service is horrendous, repair work is crap and attitude is piss poor.

Again never deal with these people!

George Reynolds.

Online ordering from CamperWorld is fairly easy until they take your money--after that it is virtually impossible to find out what happened to the things you ordered: no tracking number, online messages about system problems, "no information about your order" and on and on. Eventually you will get your order but only after you gave up and ordered from somewhere else.
Better to shop online with platforms that are more experienced and that have functioning systems.