CampingWorld

What's so hard about getting an LP hose replacement? Well if you go to Camping World St. George expect to be sold the wrong part and an abject refusal to correct the problem. People here are ignorant and very impolite when it comes to returns. I had to return a BBQ that simply would not fit in my RV storage area that was different from the display model, and it took over an hour to get a refund. Two strikes and now I can say I am not interested in another failed purchase. Go anywhere else besides Camping World St George!

I wanted some upgrades on a 2016 rv recently purchased. 10,000 dollars later and the job looks as if I did it in my garage! Very disappointing because I trusted and felt like they were looking out for me as a new rv owner, I was wrong! New kitchen cabinet and sink, 6,000 dollars and left with no cabinet doors. I started with them but ended up with none! New sofa and chair, 1700 dollars later and there is a 3" gap on both sides of my sofa! Chair I enjoy! To summarize, I was an exceptionally patient customer with exceptionally mediocre results! Never again!

They are great sales people, but after the sale is done they are beyond difficult to even try to get any problems resolved. When we picked up our camper (only 1 we will ever buy from this company) the sales person slid in our slides and broke 1 of our fan blades. They haven't even fixed something their sales person broke in front of us. I suggest you shop anywhere for camper but Camping World.

Don't get fooled by the nice store! The warranty isn't worth the paper it's printed on and they're constantly sending me letters saying my warranty is expired when I have 4 1/2 more years of warranty. I bought a new camper that is supposed to be made for cold weather. The bottom of the camper is completely enclosed and the pipes are insulated and heat blows on them preventing them from freezing during cold weather, unless the heater breaks. My heater broke during the first big freeze after buying the camper, causing my pipes to freeze. I about froze to death! Then they refuse to fix it and say it's operator error. Even after their own technicians say it's not. They will not put you in a hotel while your camper is being fixed either, even though they say they will when you're buying the camper and warranty. I will never buy another thing from camping world or good Sam.

Took coach in for evaluation of 16' awning that would not close($125). We were told that parts were unavailable so we needed to purchase new awning. We got a call after they installed new awning stating it would not retract either. They figured out it wasn't awning but box inside of coach but would not return our phone calls or money. Our new awning has no metal cover on it to protect it like old one did. There is a reason they have 1.5/5 complaints

You must sit down with a sales rep and go over all your financial numbers before they begin to show you any RV's and most of the time it is what they want to show you and not what you may have in mine. I been told by their sales rep, if you don't have the money today, your wasting their time. I was very Shocked by that comment! I had my travel trailer In for service and just wanted to look around. They said no! What are they hiding! They have a great service department is the only reason I go their. Camping World of Minneapolis (Monticello). James

We just returned from our first outing, to Colorado, with our new Coleman Light LX trailer. Josiah O'Connell, our salesman, was easy to work with, and not a high-pressure type. He was extremely helpful in explaining how everything worked, there is a lot of new equipment in RV's these days. We had to get new towing equipment with the trailer. The installation was professionally done and worked as expected. We are happy with our purchase and how we were treated.
Richard D.

It all started with a bait and switch on interest rate. I should have stopped there. Everything I was told at sale was not accurate. Remember "pre-wire" to CW is not what the rest of the world defines it. Half wired is what they do so you have to use their service for everything.

I highly advise anyone to look elsewhere. This company does NOT stand by their products. The routinely sell defective RV's. Then charge you more and do not even fix them. Just imagine spending $90K+ for an unusable RV.

Everyone was awesome to work with. Such a happy and positive environment. Kyle, Dave and Bob made us feel very welcomed and important. I will never go anywhere else. Camping world in Mass. Is amazing!

Recently purchased a new 2024 Forest River Wildwood X-Lite trailer. Purchased extended warranty after swearing I wouldn't. Finance guy is very persistent. Three days later I requested cancellation of extended warranty and was told it would take 4-6 weeks. Going on 15 weeks and nothing but lip service so far. Don't let them include it on top of purchase price either.
New trailer had rear vent on top but no vent inside, and bathroom vent is lop-sided and un-even and flashing curled on inside. Paid to have MaxAir vent covers, and they put Camco covers. (main difference is one has a 1 year warranty and the other has a 6 year warranty) Antenna wiring was screwed up and then they only wired the front TV and not the rear. USB ports don't work. The Fresno service Dept. is nice but still put wrong covers on.
I'm contacting the Commission on Insurance and the BBB next week. Someone is dragging their feet and someone is collecting interest on my money that is in limbo.
Whole thing has left bad impression, and I don't see myself buying my next trailer from here or referring Camping World to anyone I care about. If they're still in business.

Bob Harden is extremely bad for Camping World's Brand. I visited the location in Woodstock, GA 505 Parkway 575. On Sunday December 20,220 at approximately 11:00 AM. In hopes of looking at a Class A or 5th Wheel. Bob Harden was very displeased with the customers coming to the store to browse. Quote: "Why are they here? They can look through the windows or leave. We are here to sell". Well Mr. Idiot. Consumers prefer to browse, touch and even test drive before making any purchases. He displayed a very nasty unprofessional attitude toward customers. Stay away from Camping World as long as Bob Harden is working there. Mr. Steve Mcgee was really helpful. He was very professional. Mr. Mcgee answered all of our questions and showed us several options.

For 6 months my hydraulic is leaking on my pad ruined the bottom of my brand new big horn. His service techs couldn't fix that or the awning led lights. They are still waiting for parts lol a fitting and lights that sit on their shelf across the street from me! And now they want me to tow it over when parts come in. Bigger liars then a used car salesman. Stay away from camping world gander anything these con artist are associated with. Oh don't let them deliver either I have a nice dent and my door needs a come along to open they don't know how to fix that either. Ty Marcus and Kristen did such low class service

We purchased a travel trailer from Camping World, Chichester, NH in January 2022. We have now been calling for 3 weeks to schedule a pick up of the unit to head south. We have called and emailed so many times we have lost count. Not one phone or email back. Absolute nothing. The receptionist won't even put us through to anyone! The customer ends the second the door shuts behind your sale. At this point we don't even want to give money to this company and would rather they just cancel the entire sale and we will head tomorrow and purchase from somewhere else. We are thoroughly disgusted from the complete lack of response. BUYER BEWARE - Shop elsewhere and save yourself all the grief and aggravation.

Eager to sell but once its your best of luck. Within the first 2 hours our electrical went out, the door broke and some other miner adjustment needed. Our trailer has been in the shop for over 2 months and not repaired yet. I think they are pulling out all the wiring. They are not eager to return calls or let you know what is going on. No return policy either. I may go back to my 26 year old pop up that works just fine instead of a what I thought was a nice upgrade.

Well if I could a negative star review I would. I paid 42,000.00 for a cardboard box on wheels. Used it three times within 25 minutes of our house. First time bedroom door feel off. Second time bathroom door fell off. Third time a closet door fell off and the air conditioner unit caught fire at the thermostat. Then it's our responsibility to take this piece of $#*! 2.5 hrs away for them to fix it. So please anyone thinking of buying a camper from one of these huge companies that doesn't give a $#*! about anything but their money. STAY AWAY FROM CAMPING WORLD. I will fix it myself. Because I'm sure they will try to charge me.

I was told they would buy my camper for $18,300 at Sioux Falls, after I get it there they nit picked it a part telling me there is water damage and a piece of trim was broke. Well here is the trim that was broke because they broke it in a before and after pic when I just had it up for sale right before I took it to them. They then tried to offer me $1,500 less. If you ever have an appraisal done make sure you stay with your camper.

Do not trust this dealership if you selling a pre-owned trailer. They lowered the price offered by 25% after inspection while the required repairs / replacements should have resulted in only a 10% reduction (based on retail costs from Camping World website and reputable tire company). Did not offer itemized costs to justify reduction. Clearly bait and switch strategy. I have never been treated so unfairly - and they definitely did not care!