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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I haven't received my order as of this date and time unless it comes in todays mail delivery. I will let you if received and mail delivery today
The easiest and most efficient tag renewal ever!
Thanks for making this task easy to use with the added bonus of quick delivery!
This is music to our ears! Thanks for sharing Sandra.
They made me pay a fee before they started the process. They said it would be a step by step process but the process never ended. I went to a verified auto tag office in person and said they have never heard of this website and all of it is fake.
Hi Nycole, thanks for letting us know your experience and we are sorry to hear it was not a satisfactory one. We understand that the title and registration process can be cumbersome and the services we provide are meant to add convenience by avoiding an in person visit. We do have verification steps within the eTags account to assure we can obtain the required documents, the same ones that would be needed when a title and registation is completed in person. We are happy to hear that you were able to complete this in person and your order has been updated at your request. If you have any other questions or concerns, please do not hesitate to reply to the email our support team has sent. Drive Safe!
Response was very fast and efficient especially for a governmental service. I would recommend renewing registration this way.
Thank you for the nice review G. C.
Well done great follow up, will use them again, will tell others about this service. Tags arrived on time
We appreciate your recommendation Janis. Thank you for your business.
I love ordering my car registration (tags) Using etags.com. There is a fee to do so, but it saves me the trip to go stand in some line. I'm a teacher and work 25 miles away from where I live so I'm not available weekdays and don't want to spend my Saturday going in person. I usually get the tags in the mail within a few days. The website is very easy to use as well!
This website which provides service for DMV registration fees is user friendly and super fast. I receive my tags within a week without paying extra for expedited service. I received great service.
Many thank Richard! We sure appreciate you sharing.
Still haven't received
Terrible service
Ca can't even receive electronically smh
And now I can only get $27 out $114 back that's unacceptable
The process was extremely easy, and I received my tags quickly as well.
I love using this site for all my registrations.
We sure appreciate your business Demetrius. Thank you for sharing.
Great to use when out of town on vacation and you realize you have to renew tags. Easy to use fast delivery 3 days. Thanks
We're happy we could help Dave. Thank you for writing.
Etags is unable to complete PA registrations due to state requirements. VIN verification is not possible, as the VIN is inaccessible to customers and third party tag places are unwilling to verify VIN. Etags will then charge a $50 cancelation fee for being unable to complete the transaction.
The website worked well, process was excellent. Request for new etag was issued the day before tag expire's. Other wise all is well
I RECEIVED MY ORDER IN A VERY TIMELY MATTER. THEY ALSO SENT ME A DELIVERY STATUS AND IT WAS VERY EASY TO DO ON THE WEBSITE.
Thank you for sharing Geraldine. We appreciate your business.
Very poor service. I have not received my order. There has been no meaning assistance to my request for help.
Hi Charles, we are sorry to hear that you have yet to be assisted with this. At your earliest convenience, please reply with your order ID or contact our support team directly for assistance. We look forward to hearing from you and resolving this issue.
I have used etags for years I won't use anything else. They ship really fast and make renewal easy.
This was an awesome experience. Tag came in a few days. I will use etags always now. I would recommend them everyone!
Great to hear Dena. We appreciate the recommendation.
I asked for duplicate title. The guy at customer service did not even bother to understand the issues I am facing. He simply kept blabbering.
I asked them to review the documents before I mail them. They did not even review the forms.
I had to visit USPS and mail them forms 2-3 times.
Their customer service has no idea what to do and not.
The process was quick and easy. The website was easy to navigate and my order came at a reasonable time. I recommend this to anyone that is busy to go to the dmv to renewal registration and can just open their phone and answer a few steps and bam your registration will be on its way!
Thank you for taking the time to write this nice review Dave. We appreciate the recommendation.
I just went to the website and ordered the replacement license tags for my car. Easy as 1-2-3. Received them in 2 weeks.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Many thanks Jose! We appreciate you sharing.