business logo of eTags

eTagsReviews 26,453

4.2

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 0 days

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213,408 reviews

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Ohio
1 review
0 helpful votes
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Satisfied
May 16, 2022

I'm completely happy with the service got my sticker quickly.It was worth the money not to have to stand in line at the BVM.

Date of experience: May 16, 2022
ETAGS S. — eTags Rep
over a year old

Many thanks Jose! We appreciate you sharing.

Florida
1 review
0 helpful votes
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I haven't received my order as of this date and time unless it comes in todays mail delivery. I will let you if received and mail delivery today

Date of experience: May 11, 2022
Florida
1 review
0 helpful votes
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Easy and Efficient
April 30, 2022

The easiest and most efficient tag renewal ever!
Thanks for making this task easy to use with the added bonus of quick delivery!

Date of experience: April 30, 2022
ETAGS S. — eTags Rep
over a year old

This is music to our ears! Thanks for sharing Sandra.

Virginia
1 review
0 helpful votes
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Don't trust them!
May 29, 2022

They made me pay a fee before they started the process. They said it would be a step by step process but the process never ended. I went to a verified auto tag office in person and said they have never heard of this website and all of it is fake.

Date of experience: April 29, 2022
ETAGS I. — eTags Rep
over a year old

Hi Nycole, thanks for letting us know your experience and we are sorry to hear it was not a satisfactory one. We understand that the title and registration process can be cumbersome and the services we provide are meant to add convenience by avoiding an in person visit. We do have verification steps within the eTags account to assure we can obtain the required documents, the same ones that would be needed when a title and registation is completed in person. We are happy to hear that you were able to complete this in person and your order has been updated at your request. If you have any other questions or concerns, please do not hesitate to reply to the email our support team has sent. Drive Safe!

Florida
1 review
0 helpful votes
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Etags
April 30, 2022

Response was very fast and efficient especially for a governmental service. I would recommend renewing registration this way.

Date of experience: April 29, 2022
ETAGS S. — eTags Rep
over a year old

Thank you for the nice review G. C.

California
1 review
1 helpful vote
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Tag renewal
April 19, 2022

Well done great follow up, will use them again, will tell others about this service. Tags arrived on time

Date of experience: April 19, 2022
ETAGS S. — eTags Rep
over a year old

We appreciate your recommendation Janis. Thank you for your business.

California
1 review
0 helpful votes
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I love ordering my car registration (tags) Using etags.com. There is a fee to do so, but it saves me the trip to go stand in some line. I'm a teacher and work 25 miles away from where I live so I'm not available weekdays and don't want to spend my Saturday going in person. I usually get the tags in the mail within a few days. The website is very easy to use as well!

Date of experience: March 31, 2022
California
1 review
0 helpful votes
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This website which provides service for DMV registration fees is user friendly and super fast. I receive my tags within a week without paying extra for expedited service. I received great service.

Date of experience: March 30, 2022
ETAGS S. — eTags Rep
over a year old

Many thank Richard! We sure appreciate you sharing.

California
1 review
0 helpful votes
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Terrible
March 31, 2022

Still haven't received
Terrible service
Ca can't even receive electronically smh
And now I can only get $27 out $114 back that's unacceptable

eTags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
California
2 reviews
0 helpful votes
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Service
February 24, 2022

The process was extremely easy, and I received my tags quickly as well.
I love using this site for all my registrations.

Date of experience: February 24, 2022
ETAGS S. — eTags Rep
over a year old

We sure appreciate your business Demetrius. Thank you for sharing.

Georgia
1 review
0 helpful votes
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Very convenient
February 18, 2022

Great to use when out of town on vacation and you realize you have to renew tags. Easy to use fast delivery 3 days. Thanks

Date of experience: February 18, 2022
ETAGS S. — eTags Rep
over a year old

We're happy we could help Dave. Thank you for writing.

New Jersey
1 review
0 helpful votes
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Scam
February 16, 2022

Etags is unable to complete PA registrations due to state requirements. VIN verification is not possible, as the VIN is inaccessible to customers and third party tag places are unwilling to verify VIN. Etags will then charge a $50 cancelation fee for being unable to complete the transaction.

Date of experience: February 16, 2022
Maryland
1 review
0 helpful votes
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Tags expired on Jan 31
February 11, 2022

The website worked well, process was excellent. Request for new etag was issued the day before tag expire's. Other wise all is well

Date of experience: February 10, 2022
Colorado
2 reviews
0 helpful votes
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I RECEIVED MY ORDER IN A VERY TIMELY MATTER. THEY ALSO SENT ME A DELIVERY STATUS AND IT WAS VERY EASY TO DO ON THE WEBSITE.

Date of experience: January 31, 2022
ETAGS S. — eTags Rep
over a year old

Thank you for sharing Geraldine. We appreciate your business.

Virginia
1 review
0 helpful votes
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Very poor service. I have not received my order. There has been no meaning assistance to my request for help.

Date of experience: January 31, 2022
ETAGS I. — eTags Rep
over a year old

Hi Charles, we are sorry to hear that you have yet to be assisted with this. At your earliest convenience, please reply with your order ID or contact our support team directly for assistance. We look forward to hearing from you and resolving this issue.

Georgia
1 review
0 helpful votes
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Fast easy reliable
January 30, 2022

I have used etags for years I won't use anything else. They ship really fast and make renewal easy.

Date of experience: January 30, 2022
Florida
1 review
0 helpful votes
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Great Service
January 30, 2022

This was an awesome experience. Tag came in a few days. I will use etags always now. I would recommend them everyone!

Date of experience: January 29, 2022
ETAGS S. — eTags Rep
over a year old

Great to hear Dena. We appreciate the recommendation.

Washington
1 review
0 helpful votes
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Poor customer service
February 27, 2022

I asked for duplicate title. The guy at customer service did not even bother to understand the issues I am facing. He simply kept blabbering.
I asked them to review the documents before I mail them. They did not even review the forms.
I had to visit USPS and mail them forms 2-3 times.
Their customer service has no idea what to do and not.

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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The process was quick and easy. The website was easy to navigate and my order came at a reasonable time. I recommend this to anyone that is busy to go to the dmv to renewal registration and can just open their phone and answer a few steps and bam your registration will be on its way!

Date of experience: January 26, 2022
ETAGS S. — eTags Rep
over a year old

Thank you for taking the time to write this nice review Dave. We appreciate the recommendation.

Florida
1 review
0 helpful votes
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Early service
January 21, 2022

I just went to the website and ordered the replacement license tags for my car. Easy as 1-2-3. Received them in 2 weeks.

Date of experience: January 20, 2022