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eTagsReviews 26,453

4.2

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Great service
August 13, 2022

I work 6 days a week and 10 to 14 hour days I have been so happy to have Etags do all my DMV requirements and renewals. Etags has been a savior and I highly recommend them to do yours.

Date of experience: August 12, 2022
Florida
1 review
0 helpful votes
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Hassel Free
August 11, 2022

Getting my 2022-2024 tags was Hassel free, the line was short, the surrounding was comfortable, I was able to get a lot of work dome while waiting on my tags, and most of all it was in the convince of my own home. I received my tags in a timely matter as promised to me, Thanks/

Carolyn W

Date of experience: August 10, 2022
ETAGS S. — eTags Rep
over a year old

Wow, you have written our next ad! Thank you very much for sharing Carolyn.

Colorado
1 review
0 helpful votes
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Thanks
August 7, 2022

Thanks it was perfect. Received tags in under a week thanks again for fast response. Never wait in DMV line again

Date of experience: August 7, 2022
Florida
1 review
1 helpful vote
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Great service
August 6, 2022

Just like in the past, your company comes thru with my order request and keeps me informed on when it's being placed in the mail to me! Awesome employees working for this company Etags! I will continue to tell friends, this is the only way to get your motor vehicle services done without leaving your Recliner and driving to the Motor Vehicle Building and waist your time standing in long lines to get it there!

Date of experience: August 4, 2022
New York
1 review
0 helpful votes
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I used eTags to order a new title for my car after the original was lost. The DMV refused to process their request. I spoke to the DMV who confirmed that they would not process the eTags order because there was already a case opened in their system. I asked nicely for eTags to please cancel my order. ETags canceled my order quickly enough, but kept my money (without telling me that they were doing so, but implied that I would receive a refund). They didn't communicate with me for over a month until they finally got fed up with my emails, and refunded me partially. The only communication they offered was "All sales are final". This is just unabashed predatory greed.

Date of experience: July 6, 2022
ETAGS I. — eTags Rep
over a year old

Hi EB, sorry to hear that you experienced this. While we do disclose that all sales are final, we do our best to assure that we can reach a fair resolution in case of any issues that may prevent an order from being completed. Additionally, any fees that would be paid to the DMV are refunded if an order cannot be completed. We would be happy to review this further. Please privately message us here with your order ID, VIN, or email and our support team will review your information. We look forward to hearing from you.

California
1 review
0 helpful votes
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Great service
July 5, 2022

Customer service was great. They answered several questions promptly. Very easy process. Highly recommended.

Date of experience: July 5, 2022
Florida
1 review
0 helpful votes
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Awesome
July 5, 2022

Love how easy was to renewed. Thanks for the service. Love the update provided daily. Also how fast was received

Date of experience: July 5, 2022
ETAGS S. — eTags Rep
over a year old

Thank you Mayra. Your review made our day. We appreciate you taking time to write.

Florida
0 reviews
0 helpful votes
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Thank you
June 29, 2022

Thank you for making the process of transferring a car title into my name.

I look forward to experiencing more transfers i with you!

Date of experience: June 27, 2022
ETAGS S. — eTags Rep
over a year old

Thank you for using eTags Sariah. We appreciate your business!

Florida
0 reviews
0 helpful votes
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I appreciate not having to wait in line, and had no problem figuring out how to do everything online.

Date of experience: June 27, 2022
Florida
0 reviews
0 helpful votes
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E-Tag renewal
June 26, 2022

I found it fast and easy to use. I hate standing in lines for anything especially with the availability of E-Tags. I paid for the express service and received my renewal package in less than a week

Date of experience: June 26, 2022
California
0 reviews
0 helpful votes
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Delivered on time, very pricey, will have to purchase my registration online sooner next year, hopefully not as expensive

Date of experience: June 26, 2022
New York
1 review
0 helpful votes
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Received my current documents registration card and decal required to ride my motorcycles this season..

Date of experience: June 13, 2022
Maryland
3 reviews
1 helpful vote
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QUICK RESULTS
June 4, 2022

Have all your information from your car registration at hand and payment. Everything is completed wait for your tags.

Date of experience: June 4, 2022
Magdalena V.
0 reviews
0 helpful votes
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Awesome
May 31, 2022

Awesome

Date of experience: May 31, 2022
Illinois
1 review
0 helpful votes
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License plate renewal sticker
May 28, 2022

Thank you very much I received my renewal sticker for my 2003 SL500. This is the second time I used your service and I am very pleased with the results.

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Date of experience: May 28, 2022
California
1 review
0 helpful votes
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Received my tags
May 26, 2022

Received my tags in a timely manner and very happy with the service from e tags. I will definitely use e tags again

Date of experience: May 25, 2022
ETAGS S. — eTags Rep
over a year old

We're so glad to hear from you David. Thank for sharing!

California
1 review
0 helpful votes
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DMV.com is much easier to do online order and received in the mailed. I want to know why I paid too much for my truck that was commercial. I do not understand why is commercial that my truck is regular vehicle that does not have company on the truck. So, Can you explain to me why? We bought the truck from Hi-Valley Toyota by Victorville.

Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
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Tags
May 22, 2022

Thank you for great efficiency on getting these tags to me. It was easy to follow and so thank you so very much

Date of experience: May 22, 2022
California
1 review
0 helpful votes
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This company took care of my needs quickly and was able to answer my questions. They were prompt and very helpful and I my tags arrived fast in the mail.

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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ETAGSI
May 16, 2022

It save me a lot of time by doing it on line, the process was very easy to do. And I received it very fast.

Date of experience: May 16, 2022