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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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They do not give refunds if they are unable to process your order. They do not give option on how to solve a problem. I was totally scammed. Live and learn I guess.
Fast accurate service Courteous employees
Fast follow up
On the whole I find it interesting insofar as we lose our title then you are there to help us replace it, only I give more credit to that only a big thank you, but you have to I have not received it yet in my mailbox and that's only my concern thank you again for your support, your service is pleasant
Getting my tag for my license plate was real easy very easy steps to follow. 5 days later l had the tags in the mail
Many thanks for sharing Fred. We appreciate you.
My title was thrown out with the trash by mistake.
The questions was easy to answer and instructions are very easy. The order service was very speedy fast less than a week I've received my renewal registration.
Very thorough and got title quickly— secure too Glad this option is available
We're glad you found us Deb. Thank you for the nice review.
Prompt and convenient at home service. Tags displayed accurate information that was reassuring.
Thank you for sharing Lola. We appreciate your business.
It was quick and simple process very happy with the results this is the only way I will renew from now on
Many thanks for sharing Shedrick!
Easy to speak with a real person. Texts and emails very efficient.
Thank you very much Terrasa!
Fast and easy so glad I was able to use this site and I will use it again
Great to hear Sandra! We're happy you gave eTags a try.
It took several calls to get the issue taking care of.
Easy, fast and customer service is the best! After I had made the order I noticed I forgot to change the address. So I went back contacted them and they fixed it.
Easy to use and very timely delivery. I will definitely use them again.
I have used e-tags for at least 5 years. Sure you pay a little extra, but they are really quick in getting you your tags. Great customer serves.
It has been great to have your continued business Tim. Thank you for sharing this.
I love my experience this was my first time I have renew my sticker online and I loved it
I had a problem with some unpaid tolls and ETAGS cought it and notified me. Once everything cleared, the Tags were sent with a temporary to get me by. The final copies and the sticker came just a few days after. I will continue to use ETAGS just to save me time and effort with my busy schedule.
Many thanks for sharing Tom! We're so happy we could be of help.
My experience was fantastic and I will order from etags again
Terrific! We're happy to have you as a customer Taylor. Thank you for sharing.
Thank you for having this helpful tool use to renew vehicle registration, it is easy and convenient. Thank you!
We love what we do! And we love hearing back from our customers!
Thank you for taking time to write to us Norangely. We appreciate your business and your nice comments.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you Ken!