On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you for having this helpful tool use to renew vehicle registration, it is easy and convenient. Thank you!
I literally ordered after my birthday and my tags were here within a few days.
We hope you had a happy birthday James. Thank you for sharing.
Fairly straight forward procedure once the located the proper websight even though I did not receive a reminder notice in the mail. The USPS is sturgging to perform their mission!
If you are moving to Florida, don't use eTags AT ALL! It's a total waste of time and money. Simply because you will need to go to a Auto Tag office anyway to check the VIN of your car in person. So, once you are there you can do everything eTags does in one-stop shop place, for a fraction of the price eTags charges you.
ETags website doesn't give you this disclosure. I felt misled by them and I'll never ever use them again.
Their program couldn't handle my request. Called e-tag and they fixed the problem and I received my title.
I was charged $120 to get a duplicate title for my car. I went to DMV and was told the title was only $25 and ETAG kept the rest of my money. When I asked for my $95 back they said it was thiere service fee. I wouldn't recommend them to anyone.
I have been using etags for years now and never have had problems getting them on time, great service a and website.
Huzzah! Thank you for Wanda, for your loyalty and for sharing.
So convenient and easy to do. I was also able to pay my tags in payments. Definitely recommend them.
Many thanks Lydia! Safe travels.
It was easy to use the system and very simple accurate
Very good but more expensive than anticipated. There appeared to be extra charges for no given reason.
Easy and quick process. Received the paper work in mail on time.
Way faster than the DMV. They are still sending messages that I have a car to register, and it has already been done.
Great would use again on time great price saves time
Music to our ears! Thank you for sharing Dennis.
Did have to stand in line and had to see when I get off to make it to the station.
When purchasing Etag to transfer a trailer title it was marketed as an easier alternative to going to the driver's license office. My paperwork wasn't sufficient for etags, who said it needed to be notarized again (it was already notarized)... we went to a notary, who said only PennDot could handle the signature we needed. When I reached out to Etag about this, they suggested I "find another notary willing to do it," without any suggestion of who this notary might be. At this point, I asked for a refund-- and was told I would need to wait for a supervisor. I was told a supervisor would call "within the hour"-- more than an hour passed, I called back. Was told "within 10 minutes"--- 20 minutes pass. Call back, and the call was disconnected. At this point I have spent substantially more time dealing with the company-- and am out $100-- versus just going to PennDot on the matter. Still isn't resolved.
No tage please send a tag for my vehicle. I really like the service not
The first time using the site.
Yes I received my tags for 2023 and thanks for this easy system. Yeah!
Great. Efficient. Good communication which is what I value the most.
Many thanks for sharing Michael!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
We love what we do! And we love hearing back from our customers!
Thank you for taking time to write to us Norangely. We appreciate your business and your nice comments.