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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Fast and easy ordering every time. I recommend it to everyone. Thanks again For your service Helen Rexrode
Thank you so much for sharing Helen. We appreciate your business.
When I ordered my E Tags, it was so easy... I will recommend it to all my friends. They will be suprised how simple it is.
Thank you Martin! We sure appreciate the recommendation.
I had an easy time renewing my tag and received a few days later. Very nice.
The site wants more characters to complete my review so here ya' go!
*Check their Better Business Bureau rating-F*. When I found eTags I thought it was affiliated with OH DMV and, therefore, a part of the necessary process. I paid $99.95 and began following the steps. I went to my local credit union for a notary. They said I had to go to the DMV. I did just that, along with transfer/tag registration. ETags kept contacting me (I gave them 5 stars for service. Their follow up is 2nd to none) to scan a notarized copy. I did-but apparently it was wrong (because it was already done by DMV) and they kept calling and emailing me. I didn't realize I paid for a service I didn't need and they didn't tell me that all was complete when I scanned the final document. Once it dawned on me that I paid them to do something that I then went and did at the DMV I called and asked "do you do refunds?" The rep said 'it depend-what is going on?'. I explained what I did and that my lack of understanding led to me paying for a service that I could no longer use. She offered a refund with a $50 service fee. To which I replied 'well that was an expensive lesson!" She said she would talk to her supervisor. The supervisor said "no full refund because we reached out many times". I said "so if I would have figured all of this out much sooner I would have gotten a full refund?" Answer: no. Earlier in the conversation she said the policy is 'no refunds'. When she answered the phone she said 'it depends'. A lot of time and $50 wasted.
I been using this software since 1997, the screen layout is well designed and easy to navigate,
For me the most tools I been using is Repair Operating System, Clean & Speedup, Fix iOS Stuck and Backup & Restore, it has fix all my iOS issues, it's one of the best software I ever seen and use, its unmatched to any other software.
Thank you for a great software development
Fast and worth using. I love etags quick response and easy to use.get it withing 2 to 5 days after filing for it. Better than standing in line.
Thank you Theresa. We don't like lines either. We appreciate you sharing.
Fast, trustworthy and reliable. I recommend this service to everyone. 5 Stars. Love it. Try it.:-)
Thanks for the recommendation Freddy! We appreciate you taking the time to write.
Driver didn't notify GLS call center with the arrival time so I missed the delivery but luckily I was able to coordinate pick up the next morning at GLS in Gardena
I have received my registration in a timely manner. I will recommend the etags for future use. I will recommend for friends
We appreciate the recommendation Renan. Thank you for sharing.
It was fast and so extremely convenient, everything went smoothly and I received the sticker in the mail within days.
Very prompt and fast service professional service takes a few minutes and done writing this review is good but shouldn't be told how long review should be
Fast and easy...very convenient
Thanks for the prompt service you provided. I got multiple reminders by text and that was very helpful for me.
I'm unable to stand for a long time. All I can say it was money well spent. Thank you. It was easy with the step by step instructions.
We're happy we could assist Frank. Thank you for the nice review.
Yes i have received my etags in timely matter and it easy to get though the mail after ordering on line.
I had a question about my order being delayed. They followed up with a nice letter and order arrived via mail.
Thank you for the feedback David.
This is the faster way to get your registration really easy. Efficient fast delivery also you have a copy on your email the same day
We thank you Emmanuel!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Glad we could help AJ. Thank you for your business.