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eTagsReviews 26,452

4.3

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
125
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213,408 reviews

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California
1 review
0 helpful votes
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Etag
March 14, 2023

Fast service and received Tag very quickly.Service was better than the previous years

Date of experience: March 14, 2023
Nevada
1 review
0 helpful votes
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Great service
March 14, 2023

Very easy to renew and responsive in getting my my registration

Date of experience: March 14, 2023
ETAGS S. eTags Rep
over a year old

We thank you for sharing this Bob!

Alabama
1 review
0 helpful votes
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Registration and tag
March 13, 2023

Received Registration timely, and liked the constant follow-up until the product was delivered

Date of experience: March 13, 2023
ETAGS S. eTags Rep
over a year old

We're glad you chose to renew through eTags.com. Thank you for sharing Marvis.

New York
1 review
0 helpful votes
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Didn't get my order
March 13, 2023

Not a gd experience I didn't understand y I didn't get my renewal registration

Date of experience: March 13, 2023
District of Columbia
1 review
0 helpful votes
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Most Efficient Process
March 11, 2023

Excellent, easy-to-use, prompt tag-renewal service.
Thank you!

Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
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Yes I received my order
March 11, 2023

So thankful for etags... The representatives are always so polite and helpful.

Date of experience: March 11, 2023
California
1 review
0 helpful votes
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Perfect & quick!
March 11, 2023

Nothing to describe just Perfect unbelievable customer service with unbelievable quick response! My tags were simple to order and just sat back, they arrived very quickly! Thanks again appreciate it!

Date of experience: March 11, 2023
ETAGS S. eTags Rep
over a year old

Thank you for the very nice review Michael. We appreciate you sharing this.

Ohio
1 review
0 helpful votes
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X
March 10, 2023

Xxxx. Xxxxxx. Xxxxxx. Xxxxxx xxxxxc xxxxxxx. Xxxxx xx

Date of experience: March 10, 2023
Florida
1 review
0 helpful votes
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A good option to avoid lines
March 9, 2023

I learned about the etags option while searching online to see how to get a paper copy of my electronic title. Although I had some difficulty using the website (I have since heard that the site may not work well on Apple devices), I did get the title as promised. I requested overnight service, but the title didn't come until a day later than expected. However, it was accurate, and I was able to sell my car the following day. It would have been hard for me to find time to go to an office to handle the transaction in person, so I appreciate the online option.

Date of experience: March 9, 2023
Ohio
4 reviews
0 helpful votes
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First Timer Using e-Tags.
March 9, 2023

It was a good experience and I had no issues. It was a very user friendly process and I plan to use this service again in the future. TSG.

Date of experience: March 9, 2023
ETAGS S. eTags Rep
over a year old

Thank you very much Tonya! We're delighted to have you as our customer.

California
1 review
0 helpful votes
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Tags
April 7, 2023

Smooth, but expensive, lots of add on charges.the old way was less expensive

Date of experience: March 8, 2023
Florida
1 review
0 helpful votes
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Puntualidad
March 8, 2023

Excelente servicio tanto en su página como en línea.
Súper confiable y puntual.
Recomendable 100%

Date of experience: March 8, 2023
Kentucky
1 review
0 helpful votes
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FedEx Delivery failed
April 6, 2023

Only getting a one-star because I have to. FedEx Driver failed to deliver over night. Didn't bother to give the back difference. If you want to keep customers, then you need to give back the difference. The Driver failed to call my cell phone which was on the package cover to find my place. Instead, a person from FedEx in another state calls and gives directions. The driver refused to deliver afterward that day. The next day, the driver rings the bell, I open the door and the driver NEVER ONCE turns to look at me. He was literally 20 feet away from me. Not even to ask who I was or to confirm the address to the person. I paid a lot of money to get that paperwork and to only have a bad delivery and poor choice of site it seems if this stuff happens.

I was so upset that an important item was just put on my sidewalk like a piece of trash. This was my Vehicle Registration. I need it for my truck to get registered in Kentucky. I couldn't afford a mistake. Get this right, or I'll find another company to suggest to friends or use again.

Poor use of delivery.

Date of experience: March 7, 2023
California
1 review
0 helpful votes
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Easy
March 6, 2023

Clean and Fast---------------------------------- Service

Date of experience: March 6, 2023
ETAGS S. eTags Rep
over a year old

Thank you Robert & Kathi!

Texas
1 review
0 helpful votes
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Title fast service
March 5, 2023

Need a title in a hurry? Then etags.com Is your best bet. The service was fantastic. Thank you

Date of experience: March 5, 2023
New York
1 review
0 helpful votes
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Experience
March 5, 2023

The only problem I had was downloading my current drivers license. Otherwise process was easy…

Date of experience: March 5, 2023
Massachusetts
1 review
0 helpful votes
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Scammers
April 4, 2023

Took them 2 months to stop playing games and finally tell me to just go to the dmv instead. I was in and out of dmv. Dmv said etags sounds like a scam, when etags flaunts they supposedly work closely with the dmv. Should be shut down and exposed for conning people.

Date of experience: March 5, 2023
California
1 review
0 helpful votes
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Epic
March 4, 2023

Second year using eTags // would recommend 100% // fast and ez

Date of experience: March 4, 2023
California
1 review
0 helpful votes
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My experience using etag
March 4, 2023

Very easy. Fast delivery.the early reminder from etag really came in handy that my renewal was coming up. It was very easy to complete. I did mine on my phone. Thanks again I'm a loyal customer.

Date of experience: March 4, 2023
Florida
1 review
0 helpful votes
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Internet
March 4, 2023

Easy and quick better than making an appointment and wait

Date of experience: March 4, 2023
ETAGS S. eTags Rep
over a year old

Thank you for the nice review Barbara.