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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very easy to renew and responsive in getting my my registration
Received Registration timely, and liked the constant follow-up until the product was delivered
We're glad you chose to renew through eTags.com. Thank you for sharing Marvis.
Not a gd experience I didn't understand y I didn't get my renewal registration
Excellent, easy-to-use, prompt tag-renewal service.
Thank you!
So thankful for etags... The representatives are always so polite and helpful.
Nothing to describe just Perfect unbelievable customer service with unbelievable quick response! My tags were simple to order and just sat back, they arrived very quickly! Thanks again appreciate it!
Thank you for the very nice review Michael. We appreciate you sharing this.
I learned about the etags option while searching online to see how to get a paper copy of my electronic title. Although I had some difficulty using the website (I have since heard that the site may not work well on Apple devices), I did get the title as promised. I requested overnight service, but the title didn't come until a day later than expected. However, it was accurate, and I was able to sell my car the following day. It would have been hard for me to find time to go to an office to handle the transaction in person, so I appreciate the online option.
It was a good experience and I had no issues. It was a very user friendly process and I plan to use this service again in the future. TSG.
Thank you very much Tonya! We're delighted to have you as our customer.
Excelente servicio tanto en su página como en línea.
Súper confiable y puntual.
Recomendable 100%
Only getting a one-star because I have to. FedEx Driver failed to deliver over night. Didn't bother to give the back difference. If you want to keep customers, then you need to give back the difference. The Driver failed to call my cell phone which was on the package cover to find my place. Instead, a person from FedEx in another state calls and gives directions. The driver refused to deliver afterward that day. The next day, the driver rings the bell, I open the door and the driver NEVER ONCE turns to look at me. He was literally 20 feet away from me. Not even to ask who I was or to confirm the address to the person. I paid a lot of money to get that paperwork and to only have a bad delivery and poor choice of site it seems if this stuff happens.
I was so upset that an important item was just put on my sidewalk like a piece of trash. This was my Vehicle Registration. I need it for my truck to get registered in Kentucky. I couldn't afford a mistake. Get this right, or I'll find another company to suggest to friends or use again.
Poor use of delivery.
Clean and Fast---------------------------------- Service
Thank you Robert & Kathi!
Need a title in a hurry? Then etags.com Is your best bet. The service was fantastic. Thank you
The only problem I had was downloading my current drivers license. Otherwise process was easy…
Took them 2 months to stop playing games and finally tell me to just go to the dmv instead. I was in and out of dmv. Dmv said etags sounds like a scam, when etags flaunts they supposedly work closely with the dmv. Should be shut down and exposed for conning people.
Very easy. Fast delivery.the early reminder from etag really came in handy that my renewal was coming up. It was very easy to complete. I did mine on my phone. Thanks again I'm a loyal customer.
Easy and quick better than making an appointment and wait
Thank you for the nice review Barbara.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
We thank you for sharing this Bob!