eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Appreciate the option of using etags. It's so efficient and much less time consuming, just takes a few minutes online and I was able to renew right on my phone!
It was extremely easy to renew my registration. Took five minutes!
Nice of you to share Renee. We appreciate you!
I ordered my tags from you, thinking it was the BMV site…didn't appreciate that I couldn't call to cancel my order and by the time you replied to my email, my tags had been shipped. Lesson learned! I will go to my local BMV next time when my plates are due. Want to keep them in business, just got in a hurry, doesn't pay!
Great Experience! Efficient and prompt in their response!
We thank you for sharing Eric. Safe driving!
It was easy and fast, I will be doing this with my other car in December, it was great not to have to deal with any crowd.
Thank you for my tags arrived very quickly
No problem at all
Great! Thank you for letting us know Fadil.
Thank you! This system is better than I expected! It beats the heck out the standing in line at the DMV!
Thank you Larry! We appreciate you taking the time to share.
I was really impressed as the process was very efficient
Thanks much for sharing Jaspal!
Very simple and to the point to receive the title. It was seamless process
Many thanks Christopher!
Easy and fast and simple
Delivered right on time, thank you so very much. I appreciate your help
We appreciate YOU Prince. Thank you for sharing your experience with others.
Easy ordering, good communication through emails sent to me, informing me about the status. Quick delivery too.
We appreciate you sharing John. Thank you for taking the time and thank you for your business.
Everything was timely and the people were very helpful
Thank you Christopher. It is a pleasure to do business with you!
The online experience was relatively easy and not too difficult to conduct. I like the fact that I did not have to go to a MVA facility.
Easy process from start to finish! No waiting in line is a great time saver!
Thank you Steven!
Good they were very nice very understanding looked out for me. Make sure I got my duplicates. The first one was lost. They were very very helpful.
Thank you for the kind review Pamela. It was our pleasure to assist you.
This is a great way to order my tags Online, It really beats Waiting a long time At the BMV For Renewing tags. My tags came quick wonderful! Thank you!
Many thanks Nancy! We couldn't have said it better ourselves if we wanted to. We appreciate you taking the time to share.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you for the nice comments Sherry. We are so glad to have you as a customer.