business logo of eTags

eTagsReviews 26,451

4.4

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews
District of Columbia
1 review
0 helpful votes
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My Jeep eTag Review
June 3, 2024

Very Satisfied. For whatever reason, we missed the notification to the renew our tags. When recognized that our tag has not been renewed, we renewed online and right away we received notification that our payment has been received and new Registration Certificate.

Date of experience: May 24, 2024
Florida
1 review
0 helpful votes
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Fast respond
June 2, 2024

Order my car title and got it within 4 days. Company responded fast.

Date of experience: May 23, 2024
Florida
1 review
0 helpful votes
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Easy Peasy
June 2, 2024

Was so easy and quick! I was late to renew and they got here in just under a week.

Date of experience: May 23, 2024
California
1 review
0 helpful votes
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Nesesito mi encargo
June 1, 2024

No e recibido nada ya es mucho tiempo y no tengo nade de lo que ya page

Date of experience: May 22, 2024
District of Columbia
1 review
0 helpful votes
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The registration for my truck needs to be renewed (Maryland). I went online to renew the tags (May 20th). Somehow, I fat-finger logging into etags site by mistake, instead of the MD MVA site. I paid the $193.02 for the two-year renewal in Maryland using a debit card. Etags double billed my debit card $193.02 twice ($386.04). I emailed etags customer service. I got a reply they would credit my account (May 21st). I checked my account today (May 22nd) and they billed me AGAIN for $193.02. (Now it's up to $579.06). I emailed them again about being billed for the third time, and now they are asking for a screenshot from my bank account. Only by the grace of God did I have $400 in my checking account. I guess I should wait until I receive my refund but I'm too angry to be rational.

Date of experience: May 22, 2024
Florida
1 review
0 helpful votes
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ETags Experience
May 30, 2024

Easy to do online from payment to receiving. Quickly rendered.

Date of experience: May 20, 2024
Maryland
1 review
0 helpful votes
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ETags
May 29, 2024

I did receive the follow up notification regarding receipt of the tags. My husband took the tags out of the mailbox,. Laid them down and forgot to notify me. I received the notification which prompted the need to began looking for them. My husband has early signs of dementia. The tags were located. Without this notification different results could have occurred. Thanks

Date of experience: May 19, 2024
Maryland
1 review
0 helpful votes
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So easy and quick results would definitely recommend to someone.

Date of experience: May 19, 2024
New Jersey
1 review
0 helpful votes
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More Transparency
May 29, 2024

Thank you for providing my DMV registration; but maybe because I was a bit rushed I should have paid more attention to the site because it is not part of NYS DMV and I was charged extra fees.

More transparency from Etags to the Consumer regarding that they aren't affiliated with NYS DMV.

I received my registration in good order and thank you!

Date of experience: May 19, 2024
Ohio
2 reviews
1 helpful vote
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Nice and easy
May 28, 2024

Nice and easy I would use this when ever. I can!,!,,!,,,,,,,

Date of experience: May 18, 2024
ETAGS S. — eTags Rep
over a year old

Awesome! Thank you John.

New York
1 review
0 helpful votes
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Easy
May 28, 2024

I never knew I could do this online until I googled it. This was the easiest way to get my new tags.

Date of experience: May 18, 2024
Maine
1 review
0 helpful votes
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E tags
May 26, 2024

It was an easy procedure to get these quickly. Thank you

Date of experience: May 16, 2024
ETAGS S. — eTags Rep
over a year old

We appreciate you taking the time to write, Ross. Thank you!

Florida
1 review
0 helpful votes
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This website pretends to be a DMV service but is just an overpriced scam website. They do not refund even if they have given no service. Customer service is rude and their email support doesn't work. Class action lawsuit is needed against them and they should be forced to stop pretending to be the DMV and have a bold warning that they charge fees even if they don't give you service with no refunds.

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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Easy
May 24, 2024

Easy. Just order online and it comes right to you in the mail. No more DMV!

Date of experience: May 14, 2024
ETAGS S. — eTags Rep
over a year old

Thanks much for sharing, Janice.

Florida
2 reviews
0 helpful votes
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Overpriced
May 21, 2024

Easy but way to expensive with all the hidden fees. Would never do it again. Awful!

Date of experience: May 11, 2024
Florida
1 review
0 helpful votes
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Easy to follow instructions and expedite for delivery

Date of experience: May 11, 2024
ETAGS S. — eTags Rep
over a year old

Thank you DM!

Florida
1 review
0 helpful votes
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E tag receipt
May 17, 2024

Fast and easy service. Greatly appreciated. Nothing further needs to be

Date of experience: May 7, 2024
ETAGS S. — eTags Rep
over a year old

Thank you for sharing this William.

New York
1 review
0 helpful votes
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Absolutely horrible company and scam
May 16, 2024

Absolutely horrible company and scam. Deceptive website that I thought was the DMV but was not. Charged me over double to get my registration and no way to email them or to contact them or cancel my order. Had to contact my bank to file a dispute and yet I still dont have my registration.

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
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SCAM
May 11, 2024

I ordered a personalized Miami Heat license plate 2 months ago and I never received it. They charged me $300 and no license plate.

Date of experience: May 1, 2024
Florida
1 review
0 helpful votes
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Good
May 10, 2024

It came on time, I'm satisfied with my order from eTags.

Date of experience: April 30, 2024
ETAGS S. — eTags Rep
over a year old

Great to hear! Thank you Dwight.