eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
I ordered and paid for our tags online and they arrived in approx. 7-9 days. Peeled them off, put the tags on our cars and that was it! I'll do it again in 2 years!
P.H.Hoffman
Actually I wanted to get military tags "Marines", But I couldn't do it over the net. Is there a way I could get Military tags over the internet?
Easy, fast and trouble free. Tags arrived within a week. Plus was able to download a copy to my Notes file.
Thank you, Santos!
I received eTag. Easy to go online to order and delivery was 7 days later
Easy forms to complete and pay. I would definitely recommend and use it the next time I need to renew tags.
I just clicked on a link, paid for the tags with a card, and I was done. They were delivered in days and I stuck them on my car immediately. I'll use this service again
Dorothy, thank you for the nice, concise description of what we do. We're glad you gave eTags a try and we very much appreciate the review.
Easy to request etags but I did not realise that I would be paying extra fees for the experience. Then when I did receive registration card and tags in the mail I received them for another person with a different vehicle. I called immediately to have proper tags sent to me which I received in a few days. Altogether a very disappointing experience.
Violet, thank for this feedback. Our apologies for the shipping error and inconvenience. We have issued a refund of our $19.95 Service Fee. We appreciate you confirming receipt of the replacement.
Very easy and quick process!
I did not have to wait long for the tags because they were due in a few days
Thank you, Toi!
Fast delivery and easy to use the website. I do not know what else to say.
I would recommend it.
Many thanks, Kathleen. That says it all! We appreciate the review.
I was very impressed with the quick turnaround time in receiving my car tags. I received my registration online immediately and my car tags came in the mail within two days. Great Service
Sandra, your review makes us so happy! Thank you for taking the time to share.
Easy to use site to place order, great follow up during processing of order and after receipt.
Thank you Chndrika!
Got them with in a week thank you great service I will let all my friends and family know how quickly your office responds to on line service
Thank you Elizabeth. We very much appreciate your recoemmendation.
I ordered my renewal 3months earlier then due and I paid for fast delivery and I was not disappointed. I received my tag in 4days.
Thank you Cathy!
Why charge a credit card fee? When a debit card is given. I have noticed other vendors DO NOT CHARGE.
This was okay for the most part but the papers state that we are supposed to submit proof of insurance and you never provided a link to do that. I do have proof of insurance and want to be totally compliant.
More fool me, I fell for it. I do not need an agency to get my tag. It is only a matter of sending my check to the REAL government and it comes in the mail. Shame on you. You should make money doing true useful work, like most of us do.
3 cars and a motor home parked for 4 to 7 years in dead sister's back yard all given to her by me. She has been dead for 2 years and the cars have been stored on private property for 4 to 7 years. All I get from you guys is bul$#*! about how to fill out obtuse forms. You have her death certificate, the probate papers giving me authority over her estate. 7 revisions so far and no progress. $#*! you! Take my money and shove it. You are what is wrong with California government.
This is done online so that part was easy. Florida apparently has contracted this out to a private company, so it costs $70.00 now but I did get my new sticker.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Hi Fidel. Thank you for the question.
ETags offers specailty plates in Florida including the U.S. Marine Corps plate. You will locate it under "Gat Specialty and/or Personalized Plate" under Florida Services on our website. You can order at any time.
We hope this is helpful.