eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Fluid, intuitive process. As advertised, quick and easy. Received registration and new sticker in a timely manner
And prompt! The mailed in registration and new sticker was speedy and efficient
The only negative was the date sticker was hard to remove. Otherwise it was a 10 plus.
It was easy to order and pay online. If possible I would recommend it for others
We appreciate the recommendation. Thank you Richard.
It was very easy to order and the delivery was supper fast..
Super! Thank you for sharing this, Attracta.
Great.did not know I could do this,,,what a Blessing
Thank You
Thank you so much, Marie!
I order my tittle and 3 days later I had it in my door. Sounds like an expensive expense, but when you think about the value of your time, the pain to get an appointment, the fact that you don't have to do anything else but wait and the free time you earn, each cent is worth.
Easy and quick to use felt very secure. We received our plates very quickly.
Thank you Ron for the letting us know. We appreciate your business.
I don't understand why it was so expensive to obtain a title that should be free after paying off the account with the bank.
Everything was simple to use and I received my tags without incident.
Many thanks for sharing Mona. We appreciate your business.
Renewing my registration with Etags has never been so easy and very convenient since sometimes it's hard to get an appointment or getting to the DMV
I was worried going into the webpage about how long and/or complicated the process could be. It was straightforward and effficient, so much that thought I was missing sometthing. Application came through in a couple of days and received the registration by mail a few days later.
Thank you for a detailed and kind review Juan Carlos. It is very much appreciated.
For a person who is not technologically skilled or not able to use a iPad, this system is a significant challenge
I love the service,it was very good and quick.love every thing about it.
Thank you, Jimmie for the nice review!
Don't know why I got two registrations/stickers. We don't have front plates
Excellent service fast and precise. Y thank you for making tags easy
We thank you for your business Joseph, and the review.
I have been using Etags for years. I went online and filled out the form and 2 days in my mail box. It beats going to the DMV each time to get my registration.
Thank you for all you do.
Ania, thank you for the loyalty and taking time to share this.
The site wouldn't accept my e-signature though the money had already been taken from my account. I received several notices that I needed to complete my order so I finally called. I was told the order was being processed and should be received soon. I did get it but it was confusing that it wouldn't accept my e-signature when typed identically with the way they had it spelled.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
We love your review, David! Thank you for taking the time to write.