eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Very prompt easy process. We received our titles in a timely manner.
Very good very knowledgeable and was also very understanding
Normal I do not know why the licence could not be issue when you visit the agency.
First time using the e-tag option. It was quick and easy.
Thank you Sandra.
Had problem with web site, but customer support corrected the problem. Will have to do this again in May for my wife's car.
Etags, makes renewing your vehicle registration a breeze. Instead of going to the DMV, and waiting in long lines. Etags, you can do online from the comfort of your home, and the price of your registration renewal is bout the same you would pay at the DMV. Etags charges a small convenient fee but it's worth itI got my temporary registration fast just downloaded it after payment was made. Then about a week later in the mail I got my registration and tags.
Nothing to really complain about. I would suggest stating all the information needed to order on-line before the process begins.
Good service...much easier than going to the MVB. I wish they had a live operator to answer
Quickly received my tag and registration - they are now on my car
Thank you Nancy!
Very easy and simple. What more can I say?
It was too expensive but I guess that is what I expected.
Hi I received the order on time good experience any one I can recommend do good job
Thank you for the nice review, Jose. We appreciate you taking the time to write.
Sent two replies to DMV about the e mail to me requesting more information about my sticker renewal. The request from DMV gave no description of what information was missing or not included. Giving me no ability to respond to the "request" which was blank from the DMV.
Very, very easy to use and fast.
Thank You;!@#$%^&*()!@#$%^&*()!@#$%^&*()!@#$%^&*()_+?>
Was very easy and quick to order. It is much better than standing in line
Great to hear! Thank you Debar.
It was fast and easy. And I got my tags fast thank you
We like both fast and easy. Many thanks to you Barbara for sharing!
Yes I Received my e-tags registration renewal in the mail
This whole process was seamless and amazing experience
Thank you
Was a pleasure not to have to go to DMV. It arrived in a timely manner. Would have been nice to know that but…
Excellent service will recommend to everyone I know
We appreciate the recommendation Andell. Thank you for taking time to review.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you Adolph! We appreciate you taking the time to share.