From the business
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Your email stated Confirmation of Delivery made on April 22,2015, yet the tag renewal has not been delivered as of Saturday 4/25/2015. Unable to print etag info as link is blank. I have sent 4 emails requesting customer service but have not gotten any response.
Fast and easy, great!
Quick, Easy & VERY USER FRIENDLY! The only thing I found was when I received my "receipt" at the end of my transaction is stated I would be charged $70, then I get the "real" receipt and it shows triple that amount. The transaction need to be identified before someone clicks on the submit button before someones account is grossly overdrawn for wrong information. Luckily, I used a credit card instead of my bank card.
Outstanding, and quick!
EVERYTHING WAS VERY EASY AND SMOOTH TO PROCESS. THANK YOU... WALTER B.
I can't believe how quickly the tags arrived. Wow, super fast!
Service fee is to high
Easy to do. Great Job!
Easy and Simple worked with no problems Thank you. I was a little bit surprised that there was a $26 dollar serve fee, I have used the mail renewal option before I thought this was the same and to my shock it was not.
Process was fast and easy. Thank You.
Process was very easy. Now I hope I receive my re-registration sticker and copy asap.
VERY EASY. Had no problems and everyone was so
Helpful
Maybe you should include which cards you DO accept. Otheriwse, it is about what I would expect from Rick Scott
User friendly & Fast
Couldn't find a way to update my fee after checking renew for 2 years.
Took to long to get here after ordered, ask for fast delivery, but don't feel I got it.
The instructions within the boxes are too light, Received a plate reservation page which asked for my signature but didn't have instructions to mail it to an address or an pre -stamped envelope, very confusing.
I paid $6.95 for rush service. It took a week! A week is not rush service.
I was under the impression I could pick up in Tag Express. Instead I am paying for mail express.
I am old and usually cannot ORDER anything, this was easy, thank you.
I found it to be so much easier than having to go to the registration office. Thank you.
Good!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members