business logo of eTags

eTagsReviews 26,451

4.3

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

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213,408 reviews
Wallace S.
0 reviews
0 helpful votes
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Very Easy
May 6, 2015

Very Easy - Thank you It was easy to use, but for some reason I missed the fact that my cost for using eTagsDirect would end up costing me about $50 more than if I had gone to the tag office. When I renewed my tags 2 years ago I did not have to pay extra. At next renewal I will not be renewing by E-mail, but will go direct to the tag office. Thank you.

Date of experience: May 6, 2015
Armand D.
0 reviews
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Nice & simple easy to do
May 6, 2015

Nice & simple easy to do.

Date of experience: May 6, 2015
Larry K.
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Misleading information; there no reason why you couldn't provide the total cost of each of three registrations I renewed at checkout - the information was already printed on the forms you sent in the mail. A charge of $3.95 for each of three registrations, each sent in a separate envelope on the same day to the same address is a gross over charge and a lack of efficiency.

Date of experience: May 6, 2015
Danny T.
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In round numbers tag was supposed to be $48. Price came up as $28. Gave credit card info... as it turns out I was charged $78. Friend just did her tag via mail and paid $48 just as registration stated. I've never paid $78 for a tag and if putting a stamp on an envelope saves me $30 I would have done so. What a great ripoff.

Date of experience: May 6, 2015
MICHAEL C.
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EASY
May 6, 2015

EASY. CONVENIENT.

Date of experience: May 6, 2015
Constance W.
0 reviews
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I am very disappointed in the entire experience with your website. I will not use it again.

Date of experience: May 6, 2015
Christine M.
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So far: excellent
May 6, 2015

So far: excellent

Date of experience: May 6, 2015
Lee L.
2 reviews
0 helpful votes
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Fine
May 5, 2015

Fine.

Date of experience: May 5, 2015
Ricky M.
0 reviews
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Good
May 5, 2015

Good

Date of experience: May 5, 2015
Anna K.
0 reviews
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The site was easy to use
May 5, 2015

The site was easy to use. I mistakenly thought this was the SarasotaTax Collector site and didn't realize until I received my bill that I would be paying an extra $27 (agency fee, service fee, shipping and handling fee) for my registration. I can't imagine that what I received warranted all that. Buyer beware! I'll be more careful in the future.

Date of experience: May 5, 2015
CELIA L.
0 reviews
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SMOOTH AND QUICK AND NO HASSEL
May 5, 2015

SMOOTH AND QUICK AND NO HASSEL

Date of experience: May 5, 2015
Janet M.
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Excellent, Easy-To-Use Site
May 5, 2015

Excellent, Easy-To-Use Site

Date of experience: May 5, 2015
RAYMOND T.
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PRETTY Simple
May 5, 2015

PRETTY Simple

Date of experience: May 5, 2015
GEORGE S.
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Quick & Easy...
May 5, 2015

Quick & Easy...Thank you George

Date of experience: May 5, 2015
Chris P.
5 reviews
0 helpful votes
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This is not the DMV, not the Government
May 5, 2015

This is not the DMV, not the Government. Do not waste your time or money on this place. I would not recommend to my worst enemy. I tried to get my money back and they did not care about me explaining not being unsatisfied.

Date of experience: May 5, 2015
richard k.
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Hopfully all went correctly?
May 5, 2015

Hopfully all went correctly? Made a big mistake by not reading everything. Saw charges & thought they were part of final cost (+/- $33.00 a year), boy was i wrong! Rip-off! Extra $32.05 for your services. Could have saved that & went out to eat. Lesson learned the hard way.

Date of experience: May 5, 2015
Thomas L.
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Payment area was slightly confusing
May 5, 2015

Payment area was slightly confusing

Date of experience: May 5, 2015
petru j.
0 reviews
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To much charge for your service
May 5, 2015

To much charge for your service

Date of experience: May 5, 2015
kevin f.
0 reviews
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Trouble with renewing motorcycle license
May 5, 2015

Trouble with renewing motorcycle license. Couldn't do it

Date of experience: May 5, 2015
Amin R.
0 reviews
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Great service, now I am a regular customer
May 5, 2015

Great service, now I am a regular customer.

Date of experience: May 5, 2015