business logo of eTags

eTagsReviews 26,451

4.3

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

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213,408 reviews
JASMINE M.
0 reviews
0 helpful votes
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GREAT QUICK EASY!
May 5, 2015

GREAT QUICK EASY!

Date of experience: May 5, 2015
NESTOR R.
0 reviews
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Positive feedback
May 5, 2015

Positive feedback. Great timeliness and overall service.

Date of experience: May 5, 2015
Joan S.
0 reviews
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It was really easy to do
May 5, 2015

It was really easy to do.

Date of experience: May 5, 2015
Errol F.
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It was very easy
May 5, 2015

It was very easy.

Date of experience: May 5, 2015
abigail v.
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Very easy, and quick
May 5, 2015

Very easy, and quick

Date of experience: May 5, 2015
Dayron P.
0 reviews
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The best!
May 5, 2015

The best!

Date of experience: May 5, 2015
Angela G.
5 reviews
0 helpful votes
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Very easy site to use
May 4, 2015

Very easy site to use.

Date of experience: May 4, 2015
Kit P.
0 reviews
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I was given a price for the tag renewal through eTags Direct. They took my order, and my credit card information, and then didn't send me a receipt. When I requested the receipt, they said I would receive it from my local tag agency. I sent an email immediately saying that if I didn't receive a receipt, I wanted to cancel my order and get a refund. Not only did they NOT cancel the order and send a refund, when I finally received a receipt for what they charged me, it was over $40 more than what they said it would be! WHAT A RIP OFF! I also ordered a tag at the same time from my local tag agency for my other car after I became suspicious about not getting a receipt from them for the first transaction. I received a receipt IMMEDIATELY FROM MY TAG AGENCY, WITHOUT a bunch of extra charges that eTags Direct tacked onto my bill for my other car. Don't use this agency. Work with your local agency only. Complete rip off.

Date of experience: May 4, 2015
Connie R.
0 reviews
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If you are renewing using eTagsDirect.com you need to be aware that your feel will be double. Yes, you are charged a service fee. I did not realize that my fee would be so expensive or I would have driven to local DMV and renewed. For convenience sake, I went on line. Mistake! I paid double for the renewal. OUCH! Didn't realize it because I was rushing through to do on-line. Should be LESS on-line than MORE. There is no person to deal with so the cost in labor would be nil with on-line renewal. Instead, one pays MORE for on-line. Go figure! The old saying, BUYER BEWARE applies to eTagsDirect.com

Date of experience: May 4, 2015
Thelma P.
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A lot easier than I first thought!
May 4, 2015

A lot easier than I first thought!

Date of experience: May 4, 2015
christopher j.
0 reviews
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Meh
May 4, 2015

Meh.

Date of experience: May 4, 2015
Carmen P.
0 reviews
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Easy to use but very expensive
May 4, 2015

Easy to use but very expensive

Date of experience: May 4, 2015
tina l.
0 reviews
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Great jod
May 4, 2015

Great jod

Date of experience: May 4, 2015
Kevin U.
0 reviews
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Horrible
May 4, 2015

Horrible. I ordered my tags on the 4/17/2015 and have yet to receive them. I have contacted the customer service department repeatedly and they always tell me they will call me back after they check with the mailing department and never do. I would never refer eTagsDirect.com to anyone.

Date of experience: May 4, 2015
Renee S.
0 reviews
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Simple and Easy
May 4, 2015

Simple and Easy

Date of experience: May 4, 2015
Donna E.
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I was charged a huge fee to process my auto registration. The agent cut the fee in half a savings on $12.50 but the original fee remained on my bill.
I'm very dissatisfied with this service and never will use it again.

Date of experience: May 4, 2015
Sudanne s.
0 reviews
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Very quick and easy..
May 4, 2015

Very quick and easy..

Date of experience: May 4, 2015
Susan A.
0 reviews
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Easy to fill out easy to pay but not sure of the amount as the Registration Renewal Notice mailed to me was more than I payed here and I don't understand

Date of experience: May 3, 2015
Dant Y.
0 reviews
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The worst service ever
May 3, 2015

The worst service ever. Canceled my order

Date of experience: May 3, 2015
JIMMIE C.
0 reviews
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EASY TO USE
May 3, 2015

EASY TO USE

Date of experience: May 3, 2015