eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Great Internet Service My first time using the internet this was a great experience since I do not trust using it.
Im Very Satisfy With your service.
Very quick and easy.
It was very nice Thank you
The site was very easy to use, thank you
I had no idea what your services were, I thought I was renewing online with the DMV. When I went to the DMV, they thought you guys might have scammed me because of the price you were charging me to renew. I will be much more careful next time I go online. Your service is not worth the $28.00 that you charge.
The ease of ordering my tags was very efficient. However, after waiting over a week, I still have not received my tag via mail. I even registered again thinking I may have made a mistake the first time. Still no tag.
I called twice and the service members were very polite and helpful but both confirmed that the tag had been renewed.
As of tonight they are reprinting my registration and I hope I will have it soon. Last year I had it in 1-2 days.
Thank You,
Ann Agnew
Tag # N150PU
Fast
The sight is very user friendly.
Very quick
I am just renewing my registration, I used this online method because i thought i would get a copy of my registration by doing this process. I am disappointed that I incurred the added processing fees and to renew online with no real benefits.
Crooked outfit i got ripped off will never make a mistake like that again
This is so much better than going in to the DMV office!
So easy
No line no waiting fast and easy.Best way to renew.
Renewal by mail showed more then online..
Quick n esay
Easy
Had I known about the additional fees, I would not have allowed your company proceed with my order. I was shocked this morning to receive an invoice for almost double the price. I see other consumers were not aware of these charges either. I will know not to use this service again in the future.
OK so farthank youD MILLER
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.