Ergode Books

Ordered a book and it never arrived. Contacted them and resceived an email asking us if address was correct (of course it was), and then suggesting the book had been left with a neighbour (we are a business in an office building, packages delivered directly to our suite), or at the Post Office (they did not ship via post office). They provided a tracking number for Fast Flight delivery and when we tried searching it, Fast Flight said 'invalid' number. We have requested a refund but I am doubtful it will happen. Clearly we should have googled them first but because it was through abebooks we thought it would be okay. And Abebooks will not process the refund because there is a tracking number (a fake one but a tracking number).

Ergode Books, Amitcj, Extremely Reliable (yeh, right) is a single entity operating out of Richmond Texas. They own no inventory as others have pointed out -- they just list products they don't own and if they nab a customer, they buy from another seller who actually owns the product and has that seller drop-ship the product -- a clear Amazon policy violation. Many sellers and customers have complained to Amazon, Abebooks and other selling sites but because these corporations place profits over people, nothing is done. Please people compleain complain complain. It's the only way to stop this deceitful priactice.

Ergodebooks profits by relisting books listed by other sellers, and selling via dropshipping, but erasing or whitewashing information on books' condition, so they get the sale by fraudulently advertising. They give the original buyer a runaround when one tries to return for a refund, hoping buyers and sellers will get tired of fighting with them to get their book/money back. They have no inventory; their "official" address is an unrelated shipping store. Avoid them.

I ordered from this company and as soon as I ordered the screwed it up. The conformation email was not delivered. I called in a week later an nobody would talk to me without the order number that ONLY comes with the conformation email I had to call back again to ask for a manager just to get something going. After waiting a full 3 weeks calling repeatedly they finally admitted to not just to loosing my order but also not having a stock of the book like the normally do so they could replace it. DO NOT WASTE YOUR TIME. Buy from a reputable company.

Because I ordered during the pandemic, I allowed months for my order to arrive. After 2 1/2 months I stated that I wanted to cancel the order and wanted a refund. Ergodebooks responded that they had sent me a replacement order. I restated my desire for a refund. I was told to refuse the replacement order and return it for a refund. I did so but now Ergodebooks is demanding a tracking number, which I do not have as I place the package directly into the returns stream at Canada Post where I work. Incidentally, when I requested a tracking number for my original order, my request was ignored.

I purchased a used book from Ergodebooks in July 2021 as a gift. I paid $81.98. The recipient opened the book and discovered an invoice for $18. I contacted Ergodebooks and provided them with a copy of the $18 invoice. They basically said too bad you agreed to pay $81.98. I have since found the book on multiple websites for $8 or $9 + shipping. DO NOT USE THIS VENDOR - DO YOUR HOMEWORK.

This post is in regards to the February 13,2020 post. On February 14 I called Ergodebooks to request a refund. The clerk (Male) said he would process it. Then I emailed Abebooks - the original site the book was ordered from, and in my request for a refund I explained the situation. I also told them I believe my request for a refund was lost in translation. Then I researched the BBB responsible for Ergodebooks *******500, 1333 W Loop S #1200 Houston, Tx *******. To file a complaint. On February 14, Abebooks contacted Ergodebooks about my request for a refund. On Feb. 22 my refund was processed and on February 25, the money was posted to my banking account. I hope the best for the rest of you.

I ordered a 6 volume set of books from this dealer almost three months ago and received a single unrelated volume. I contacted the company, scanned the cover and isbn and returned the book in its original packing. The post office confirmed the book was received back a month and a half ago. In spite of several attempts, including contacting ABE through whom I ordered the original item, I keep getting the same BS about verifying the returned item and have not been reimbursed my money. It also operates under the name ExtremelyReliable and is really a book jacker that should be avoided (http://www.zubalbooks.com/article-bookjacking.jsp).

Ordered a very expensive item on Christmas eve, then saw dreadful reviews of this firm so cancelled on Christmas day with the help of Amazon platform. They claim they can't cancel as the book is in the post - on Christmas DAY!?! They hadn't said the book was in the post BEFORE I cancelled, only afterwards which I find odd. Amazon are hopefully fixing this for me. If they'd accepted cancellation I might have thought the reviews calling them scammers were wrong, but this only makes me think I was right to cancel.

One week later, order has not shipped. His numerous "employees" say it has, but they cannot provide a tracking number as one won't be generated until it reaches Canada. Really? Not new to shipping. First they requested that I change my address from PO Box to physical address because their shipper could not deliver to a PO Box. This tells me it's coming by courier, yet in later emails they claim that once it's in Canada it will be via Canada Post. Pretty sure Canada Post delivers to their own PO Boxes located inside a Canada Post building.

Within minutes of Amazon cancelling the order the books were re-listed for sale, yet Ergode still claims they've been shipped. They have not provided any proof to either myself or Amazon and the "Track My Order" has not been updated by Amazon, which tells me that the company is lying. I order enough books from third party sellers on Amazon to know the process, this vendor is definitely a shyster.

I have no clue how this seller could have such high ratings on Amazon or AbeBooks given the number of complaints I've now read online. Will keep going until I get my money back and will never ever use that vendor again.

Ergode Books and Amitcj (seller name on Amazon) are total scammers! They have NO BOOKS TO SELL. Zero, Zip, Zilch, Nada! It's a guy and his wife that sit in their living room in Texas and list books for sale they don't ever have. Then when someone buys their books, they look on the web and find the cheapest similar one they can from a "real dealer" with books, and have that dealer send it to their customer. They pocket the difference, and do NO work, and NEVER have any book. That's why they email buyers to "make sure the book arrived safely". Because they didn't send it, and they don't even know!
I know this, because I work at one of the "real dealers" who has been getting their book orders to send to their buyers (with the request for no packing information or price information).
There are a TON of bookjackers like that on Amazon, including Chris's Bargains, Discount Books, Extremely Reliable, Red Rhino, Glass Frog...

Ebay is not quite as bad.

Seems to be Indian owners (from India) of ergode books and with other websites at the same address in Texas that's scamming customers. Also, Still running scams on Amazon. Noticed they are also using a Florida address 6738 Boston Hwy, Monticello, FL ******* and a name John Everett.

Never order ANYTHING from these people.

I ordered a limited edition LP on Amazon from Ergodebooks. When they said they shipped, I asked for a tracking number. They send a scripted email WITHOUT the information I sought. Called their number, NO one picks up!

Then they pester me to remove the one-star that I assigned on Amazon. EVERY time I ask for my order, they said once they ship they bear no responsibility - BUT they DO NOT provide a tracking number. HOW do I know that they indeed shipped it?

After several emails, Amazon issued a refund but I lost the window to buy the LP for a reasonable price. That price has now gone up significantly!

THIS COMPANY IS CRAP! I ORDERED A BOOK FOR MY SON FROM THE SITE, WAS CHARGED FOR IT, ONLY TO WAKE UP TO EMAILS CANCELLING MY ORDER FOR NO REASON AND REFUNDING ME. THE BOOK IS STILL ON THE WEBSITE, NOW DOUBLED IN PRICE! THE COMPANY DOESN'T RESPOND TO CALLS, OR EMAILS!

DO NOT buy from them. They misrepresent quality of used books, selling as "good" quality books falling apart. Then they don't want to refund your money

Nice colors makes your fish pop and good size very well made also has a 3d effect look to them in my tank

Super fast, awesome price, and super cute! I can't say enough! Nice material Arrived quickly. I will order with you again.