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Sandy R.

2
Level 2 Contributor
UK

Contributor Level

Total Points
545

6 Reviews by Sandy

  • American AF

4/15/21

I used to love this company because they do great t-shirts. But now when I try to order their system refuses to ship to my UK address, and multiple emails to both their addresses go unanswered or result in a message that their inbox is full. Despite this they keep reminding me to complete my order and offer me free shipping or discounts, which I obviously can't use.

Tip for consumers:
They seem to no longer answer messages

Products used:
T-shirts

Service
Value
Shipping
Quality
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Ryan D. – American AF Rep

Hi Sandy,

Thank you for your review. As of now, we internationally ship to Australia, Canada, Germany, and Japan. We are sorry that United Kingdom is not included.

We appreciate your understanding.

  • OLDIES.com

2/20/19

Ordered a CD because it was massively cheaper than Amazon. Paid by PayPal. Since then 8 days and no dispatch note, no acknowledgement, nada. Sent them an email asking politely what's up. Normally you expect an automated answer saying they got the message. Nope. I'm seriously beginning to think this will be a bad experience...

  • Amazon

1/27/19

Same thing keeps happening. Dealing with customer services then Seller Support jumps in. I can't reply as that requires a seller account which I don't currently have or want. So I tell customer services that. Yet told them 6 times today and said seller support NOT to contact me ever again as this is trolling and the employee ought to be disciplined. Of course the messages keep coming with NOTHING from customer services. Seriously thinking of legal action for harassment. Thoughts? Btw writing similar review on Trustpilot and they said using the word "idiots" is inappropriate language. I can think of worse...

  • Ergode Books

12/26/18

Ordered a very expensive item on Christmas eve, then saw dreadful reviews of this firm so cancelled on Christmas day with the help of Amazon platform. They claim they can't cancel as the book is in the post - on Christmas DAY!?! They hadn't said the book was in the post BEFORE I cancelled, only afterwards which I find odd. Amazon are hopefully fixing this for me. If they'd accepted cancellation I might have thought the reviews calling them scammers were wrong, but this only makes me think I was right to cancel.

  • BookDepository

10/10/16

Ordered a book and got Amazon autp confirmation. 4 days later and no order acceptance/despatch note from Book Depository. I ask what's up and they say they don't have the item nor can they even estimate when they might hsve it. I cancelled, yet they STILL are advertising the book as available!?! They are way cheaper than Amazon (who apparently now own them) but that's no help when they take ages to send and many days to arrive. So I order from Amazon at higher price as they state they have 9 copies in stock. Guess what? Got immediate auto confirm but 3 days on still no despatch note. Aaaargh.

  • Wordery

6/30/16

For some reason every order from Wordery is similar experience to Book Depository - that is they take ages to arrive. I was recently told that the delivery date given by Amazon to those who order from Wordery on Amazon platform is always way earlier than Wordery can deliver in, but Amazon forbids them from contacting customers to give correct delivery estimates so they are constantly getting complaints. None of this explains why a book sent within UK to a London address is still not here after 10 days. I've a hunch that "dispatched" just means they emailed a warehouse elsewhere and asked them to send the book when they can. Someone once told me that Book Dep, for example, don't have books on site.

Sandy Has Earned 25 Votes

Sandy R.'s review of Amazon earned 2 Very Helpful votes

Sandy R.'s review of Ergode Books earned 7 Very Helpful votes

Sandy R.'s review of Wordery earned 5 Very Helpful votes

Sandy R.'s review of American AF earned a Very Helpful vote

Sandy R.'s review of OLDIES.com earned 10 Very Helpful votes

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