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Book OutletReviews 1,888

3.8

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.8 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 6th among Books sites.

service
375
value
1,799
shipping
1,799
returns
21
quality
1,834
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Canada
1 review
0 helpful votes
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This company is really good at selling and claiming that returns are easy. They expect the customer to pay for the shipping even if the customer can easily drive the books to their location and save on a very expensive way to return. Just the sheer weight and volume of the books makes postage extremely expensive. Possibly just as expensive as the books were. So... customers, don't bother buying from them. If for any reason you wish to return the books, you will rather keep them then have to pay for the shipping as much or more than the cost of the book. Misleading advertising, returns are not easy. They will provide you with a return label and that is IT. Shipping back is on the customer. But you will not find that on their website. They claim that returns are very easy. No, they are not. Returns are VERY COSTLY. Shop somewhere else.

Date of experience: September 2, 2025
Albania
6 reviews
0 helpful votes
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Love it
March 13, 2024

I'm absolutely thrilled with the sportswear I recently purchased! The quality is outstanding - from the breathable fabric to the sturdy stitching, it's clear this suit is built to last. Not only does it look stylish, but it also provides excellent comfort and flexibility during workouts. The fit is perfect, offering a flattering silhouette without feeling too tight or restrictive. Whether I'm hitting the gym or going for a run, this sportswear gives me the confidence and support I need to perform at my best. Overall, I highly recommend this sportswear to anyone looking for top-notch quality and performance in their athletic gear.

Date of experience: March 12, 2024
Ukraine
2 reviews
0 helpful votes
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Book Outlet has been a fantastic discovery for me as a customer. The discounts, especially during events like the "Fiction Sale" and "Cyber Monday," make book shopping incredibly affordable. I appreciate the free shipping on orders over $50, which adds to the overall value.

Date of experience: November 27, 2023
Canada
1 review
0 helpful votes
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Great options
February 19, 2023

I found the website easy to navigate, with a great selection of books for both adults and kids. And easily the best part is the prices versus other retailers.

Date of experience: February 19, 2023
Canada
1 review
0 helpful votes
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Harsh Times by Mario Vargas Llosa.
February 17, 2023

I was extremely pleased with the condition of the book. And it was a great read. I will recommend the book and the book outlet to my reading club

Date of experience: February 17, 2023
Canada
2 reviews
0 helpful votes
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Great prices and pretty fast delivery
February 16, 2023

I like shopping with Book Outlet - prices are great, selection is pretty decent and the delivery is fast.
Rather give my money to a small company than AMZ, et al.

Date of experience: February 16, 2023
Canada
1 review
0 helpful votes
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Good books, good price
February 16, 2023

Order graphic novels, come with a black line which is fine. Wait for a sale, don't pay their full price. Delivery is solid, check stock regularly

Date of experience: February 16, 2023
Canada
1 review
0 helpful votes
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Excellent Puzzles and Service
February 15, 2023

It is rare to find good quality puzzles with Norwegian and Icelandic scenes at a price that makes them attractive. Book Outlet had the products which were of very good quality for a puzzle (easy to put together and stay together), for an outstanding price, and with fast shipping.

Date of experience: February 15, 2023
Canada
1 review
0 helpful votes
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Book quality is amazing!
February 13, 2023

I paid 40% to 60% more than other used books site I've used, but the quality of the books is far far far better. Every book I received was perfect. I've seen more damage on new books in a book store!

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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The deal on books is actually insane
February 13, 2023

I don't know what's the point of going to chapters or just getting books brand new if I can get books here which are literally brand new. I bought 9-10 books for the price of 2 brand new books. The stack of my books on my floor is definitely getting getting bigger than I'll ever be able to read if I keep buying books from here.

Date of experience: February 13, 2023
New York
1 review
0 helpful votes
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Great Products/Service
February 13, 2023

Was very impressed with prices and quick delivery of items. Top name books with discount prices, what is not to like!

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Great
February 13, 2023

Very satisfied with the service, don,t have to leave my arm chair

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Physical damage
March 15, 2023

The price point is good for the books but this is now the second consecutive order I have received with physical damage. This order had water damage to one book making almost all the pages wavy, stiff and stained. My previous order the hardcover spine was damaged. Last time I will order from them. Very poor customer service. I had to return the book last time on my own dime which almost cost as much as the book. Disappointing.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Books came quick!
February 13, 2023

Instead of a week, the book came within three days!

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Best book shop!
February 13, 2023

Fast shipping and wonderful products at a great price

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Title
February 13, 2023

Some things I'd like to see:
- More French content, there's 0 competition for you guys, you can just grab the market in Quebec.
- Using quotes for search, sometimes my search is very narrow and I don't want hundreds of non-relevant items
- Add an arrival date to the list/item view, if the user is able to sort by arrival date, they should be able to see this arrival date
- Add the Publishers name to the top part, not hidden in the dropdowns, it's handy to discover more books
- Make bundles

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Excellent service in every way
February 13, 2023

Easy to order, very fast shipping, book is in great condition. I wish every book I want was available at Book Outlet.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Book order
February 13, 2023

I was very pleased with the updates of my order and the price I paid.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Fantastic
February 13, 2023

Able to get books and puzzles for our family at reasonable prices

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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If the site carries the book you are looking for, the prices are good compared to the usual sites I shop on. (Ie: indigo, Amazon)
I had a good experience where shopping was concerned! The books I ordered arrived earlier then expected!
The only downfall was out of the 2 books I ordered, one of them was delivered in poor condition. The books were meant as gifts but I am not sure I will be gifting one as the cover is pretty scuffed up.

Date of experience: February 13, 2023

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada