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Book Outlet has a rating of 3.8 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 6th among Books sites.
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This company is really good at selling and claiming that returns are easy. They expect the customer to pay for the shipping even if the customer can easily drive the books to their location and save on a very expensive way to return. Just the sheer weight and volume of the books makes postage extremely expensive. Possibly just as expensive as the books were. So... customers, don't bother buying from them. If for any reason you wish to return the books, you will rather keep them then have to pay for the shipping as much or more than the cost of the book. Misleading advertising, returns are not easy. They will provide you with a return label and that is IT. Shipping back is on the customer. But you will not find that on their website. They claim that returns are very easy. No, they are not. Returns are VERY COSTLY. Shop somewhere else.
I'm absolutely thrilled with the sportswear I recently purchased! The quality is outstanding - from the breathable fabric to the sturdy stitching, it's clear this suit is built to last. Not only does it look stylish, but it also provides excellent comfort and flexibility during workouts. The fit is perfect, offering a flattering silhouette without feeling too tight or restrictive. Whether I'm hitting the gym or going for a run, this sportswear gives me the confidence and support I need to perform at my best. Overall, I highly recommend this sportswear to anyone looking for top-notch quality and performance in their athletic gear.
Book Outlet has been a fantastic discovery for me as a customer. The discounts, especially during events like the "Fiction Sale" and "Cyber Monday," make book shopping incredibly affordable. I appreciate the free shipping on orders over $50, which adds to the overall value.
I found the website easy to navigate, with a great selection of books for both adults and kids. And easily the best part is the prices versus other retailers.
I was extremely pleased with the condition of the book. And it was a great read. I will recommend the book and the book outlet to my reading club
I like shopping with Book Outlet - prices are great, selection is pretty decent and the delivery is fast.
Rather give my money to a small company than AMZ, et al.
Order graphic novels, come with a black line which is fine. Wait for a sale, don't pay their full price. Delivery is solid, check stock regularly
It is rare to find good quality puzzles with Norwegian and Icelandic scenes at a price that makes them attractive. Book Outlet had the products which were of very good quality for a puzzle (easy to put together and stay together), for an outstanding price, and with fast shipping.
I paid 40% to 60% more than other used books site I've used, but the quality of the books is far far far better. Every book I received was perfect. I've seen more damage on new books in a book store!
I don't know what's the point of going to chapters or just getting books brand new if I can get books here which are literally brand new. I bought 9-10 books for the price of 2 brand new books. The stack of my books on my floor is definitely getting getting bigger than I'll ever be able to read if I keep buying books from here.
Was very impressed with prices and quick delivery of items. Top name books with discount prices, what is not to like!
The price point is good for the books but this is now the second consecutive order I have received with physical damage. This order had water damage to one book making almost all the pages wavy, stiff and stained. My previous order the hardcover spine was damaged. Last time I will order from them. Very poor customer service. I had to return the book last time on my own dime which almost cost as much as the book. Disappointing.
Some things I'd like to see:
- More French content, there's 0 competition for you guys, you can just grab the market in Quebec.
- Using quotes for search, sometimes my search is very narrow and I don't want hundreds of non-relevant items
- Add an arrival date to the list/item view, if the user is able to sort by arrival date, they should be able to see this arrival date
- Add the Publishers name to the top part, not hidden in the dropdowns, it's handy to discover more books
- Make bundles
Easy to order, very fast shipping, book is in great condition. I wish every book I want was available at Book Outlet.
Able to get books and puzzles for our family at reasonable prices
If the site carries the book you are looking for, the prices are good compared to the usual sites I shop on. (Ie: indigo, Amazon)
I had a good experience where shopping was concerned! The books I ordered arrived earlier then expected!
The only downfall was out of the 2 books I ordered, one of them was delivered in poor condition. The books were meant as gifts but I am not sure I will be gifting one as the cover is pretty scuffed up.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.