Second time ordering from Book Outlet, and I will definitely continue to do so! Great prices that help make owning books more affordable. Delivery is always pretty speedy and efficient. I even got a toy for my kid at half price! You can't beat that!
Can't believe I didn't know about Book Outlet before! What a fantastic site. I ordered a whole shelf full of books for my daughter at bargain prices. Easy to use website and checkout system. Delivery was faster than I thought it would be. Will be ordering from this site again for sure!
Book Outlet is really great for people wanting lots of books without paying full price. But, when buying only a few books at a time, things are delivered in a giant box with everything inside rolling around. Books that I doubt would have much damage are arriving bent in half, with a book inside of another, or just overall looking careless. There's no packing material inside the box to prevent movement of items. This has happened to me for all of my orders in the past year (at least half a dozen). So if you really don't care about damage, then great! But otherwise, be careful.
Quality control questionable- don't you check book condition before dropping in mail? Even the process for responding to your email requesting a review is more complicated and time consuming than it needs to be.
Overall a positive experience. However I would not order gifts from this seller again. Corners of the dust jackets on 4 of the 6 gift books I order were a bit damaged due to improper packing. The box was sturdy but nothing was placed within it to keep the books from sliding and banging together. The damage is minor enough to keep the books but still makes me feel bad about giving them as gifts. If it were for my own personal reading I'd be less disappointed.
Books were decent prices especially the Boxing Week Sale helped.
Good Products and in good shape.
Only took a star off for slow delivery times after holidays. (but expected)
Also missing DVD, but usually that is because these are come from other stocked locations.
Package delivered on a rainy afternoon and left outside, though protected area nearby. Obviously not BookOutlet's fault. Box fell apart, most books water-damaged. Notified BookOutlet, sent photos. Jason responded promptly, replaced all damaged books at no charge, including one I later noticed had also been soaked. Have been ordering from BookOutlet for several years; always pleased with condition and price.
It's always a great experience buying books from Book Outlet. My only feedback is related to packaging. This time around, the books were freely moving around in the box which caused their covers to be folded and deformed. Other than that, everything else was smooth as ever. Thanks!
We've ordered from book outlet many times. Prices are usually much cheaper than buying off indigo or Amazon. Books come in great condition and shipping timelines are comparable to other online retailers. Never needed to return anything so I can't speak to their customer service from that point of view.
Wanted to get a German themed jigsaw puzzle for a German friend. Found one right away on your site and paid less than $10.00! Got it when you said I would so I was delighted. First time ordering here...won't be the last.
I am more than satisfied with my purchase! Book Outlet offers excellent deals, the delivery was also super fast. Great choice of kids' and adults' books. Thank you so much for your service, I will buy from here again soon!
I Love bookoutlet, I find myself buying from them almost every month. You can find bargain books at discounted prices and they give reward points towards new purchases. Books come packaged well, most times books are marked with a black dot or line (not on the cover) but sometimes you get unmarked ones too so it's always a pleasant surprise! Some have cosmetic wear as well but inside it's almost always pristine. I can't speak on the novels bc I mostly buy children's books and hardcover books but I've been satisfied every time! Thanks bookoutlet for helping my family build our library collection without having to pay full price!
Love the deals & loyalty rewards- major reason I keep coming back
A very helpful company to deal with. The initial order of books delivered was stolen off my front porch but when I contacted customer service they were so quick to send a replacement. Will definitely be using them again.
I am a bookworm and I have two daughters following in my footsteps. I never say no to their requests for books. Book Outlet makes that possible. Transparent about what's being sold. Easy shopping. Reasonable delivery time. Boxes that bring joy!
Everything is significantly cheaper then places like amazon and chapters. The books are new, and in good condition. Shipping is cheap, or free if you buy over 45$. Should always check this website first when looking for a book.
Price was quite a bit cheaper than Amazon, even with paying the shipping fee. Item arrived in perfect condition within a day of ordering. Will definitely order from this company again. Highly recommend.
Looked for a particular book and found two choices. One was lower price with low-cost shipping. Check out process was a little clunky but worked well just the same. Books in good shape through Canada Post arrived within a week. Will use this source again.
The Book Outlet is awesome! I was able to find a lot of interesting books at very reasonable prices. If you are looking for recently published youth fiction, this is your spot!
Pleasantly surprised and very pleased with the selection, quality, price and delivery! Saved a bundle using book outlet and will use them again for future purchases. I'm telling everyone who cares to listen about this place!
The best Canadian used book seller. It has surprisingly fast delivery, gives out books 50%-90% off, and all books are very good condition. Overall it's great other than the fact that non-fiction book selection is lacking but that's not their fault
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
Book Outlet has a rating of 4.2 stars from 1,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 4th among Books sites.