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Ergode Books

How would you rate Ergode Books?
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India
1 review
0 helpful votes
Follow McVey M.
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A REAL Book Store!
October 19, 2020

Ergodbooks carries a ton of books including used book & new book inventory.
I bought a halloween kids book from this store last month end. They shipped it under 12 hours and it got delivered in one weeks. It was shipped from America, while I live in Northern Europe. They said the shipping might take 15 to 20 days - I am amazed about the speed under the conditions COVID pandemic puts them. The book arrived in good condition, I am very happy to be a customer of Ergodebooks. No disappointments!

Date of experience: October 18, 2020
India
3 reviews
1 helpful vote
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A Happy Customer!
February 14, 2022

The book is amazing as I ordered it a week prior to my cousin's birthday. Ergodebooks made sure that it arrives on time and their customer support team helped me with a discount coupon code which provided me extra 15% discount. A HAPPY CUSTOMER :)

Date of experience: February 14, 2022
India
2 reviews
0 helpful votes
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Safe Packaging!
February 22, 2022

I got this book for an affordable price with great packaging and I must say they have priced the item at an aggressively lower price compared to other websites!

Date of experience: February 21, 2022
India
1 review
0 helpful votes
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Great Quality
March 25, 2023

Good quality, right sizes and it came earlier than expected. I am very happy with this seller. And much appreciated.

Date of experience: March 24, 2023
Kansas
1 review
0 helpful votes
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Good book
June 20, 2022

I believe that the book I ordered build your own electric vehicle by Bob Bryant will help me in my endeavors to design and build either a electric vehicle from scratch or upgrade and existing fuel powered vehicle to electrical Drive

Date of experience: June 19, 2022
India
2 reviews
0 helpful votes
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Item Condition
March 27, 2024

I ordered a book in Used condition but I didn't expect it to be in prefect used condition. Item delivered within 7 days.

Date of experience: March 26, 2024
India
5 reviews
0 helpful votes
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Trustworthy seller.
August 24, 2022

Very Happy Customer! Super Fast Shipping! Great Product! Thank You! Good quality pretty product. Thanks.

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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I purchased a book from them. It took a few weeks to get here, but it showed up in excellent condition and I am satisfied with the purchase. I would buy from them in the future.

Date of experience: April 29, 2022
India
2 reviews
1 helpful vote
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Trustworthy seller.
August 30, 2022

Good quality pretty item. Will order from again. It came in much earlier! I love the item, great price and good quality

Date of experience: August 30, 2022
GB
1 review
7 helpful votes
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Scammers
January 28, 2019

Same story as everyone, my item got "lost"!

Very bad customer service. I have a strong feeling that they took my money and just never sent my order. And when I asked for a proof of shipment, here is what they said:

"Thanks for your email. We apologize for the inconvenience caused to you. Unfortunately, the tracking # is not updated with us for this order and we have already contacted our shipping department to contact the shipping company and get the tracking details. Meanwhile, we assume the item may be lost in transit since you have not received it. We would request you to"

Date of experience: January 28, 2019
Virginia
1 review
3 helpful votes
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Company is a scam
July 9, 2023

Purchased a book on July 5, I contacted them July 8 to request a tracking number and the replied back stating that the post office had managed to damage the book in transit and return it to them all within 2 days.

Do NOT BUY from them.

Date of experience: July 9, 2023
Connecticut
1 review
13 helpful votes
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Crooks
April 6, 2019

Same story as everyone below, wish I have read the reviews before I ordered. No book showed up, no tracking number, no communication. Talked to a shady Indian on the phone, told me USPS lost my book? Offered a refund, I am convince they did not have the book and never shipped anything. The same book showed up again on their website, this time 3 times more expensive. These people should be out of business.

Date of experience: April 6, 2019
Texas
1 review
15 helpful votes
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SCAM
September 20, 2017

This bookseller is a scam. Upon contacting them for a tracking number a week after my order processed, they did not provide one, only told me the shipping method I chose. Upon contacting them again another week later, they told me that my order appears to have been "lost in postal transit." It's 2017; to claim a good number of your customer's orders got lost in postal transit is absurd.

When contacting them for a refund, they claim their websites are down and can only issue a refund through Paypal. I have yet to receive my refund.

Date of experience: September 20, 2017
Australia
1 review
5 helpful votes
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Delivery took forever - even though I had received 6 emails advising I would receive the book in the next 5 days.
On receipt - the book was used/second hand, though it was advertised NEW. Pages were folded, the cover was crushed - and there were dirty marks inside.
Also, the price I paid was much more that the price that is printed on the back cover of the book!
I am still waiting for a refund - they are yet to supply a return address! I believe their emails are processed by a robot and contain the same standard text.
Shocking. Can't even label it as ‘service'.

Date of experience: September 3, 2020
Ohio
2 reviews
9 helpful votes
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Does not let you know that order was received and processing. So you dont know if there sending you the book, ( or just taking your money.) then out if the blue, the book ends up at my address, 14 days later when I no longer need it. Then they won't send a return shipping label or take it back without a restocking fee... and it was the sellers fault for not communicating if they even got the order.

Date of experience: September 19, 2019
Illinois
1 review
10 helpful votes
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Disreputable
October 18, 2021

I ordered a scarce JF book from them. They immediately charged my credit card. Then, the book never arrived. I inquired and they blamed me and said someone must have picked it up, like a neighbor. That is not likely. When I asked for tracking information, so that I could trace the shipment, they did not provide it. When I inquired again, they blamed the post office. So I asked for the tracking information again... still waiting. Do not trust your money or your book orders to them.

Date of experience: October 18, 2021
Australia
1 review
3 helpful votes
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Don't order from them
February 9, 2021

They don't send things, lie to you about fictitious tracking numbers and cut off contact when you ask for you money back. One book I ordered never arrived and I don't think it was ever sent. They should not be in business.

Date of experience: February 9, 2021
Colorado
1 review
13 helpful votes
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SCAM!
April 10, 2019

Do not order from this so called "Business". I ordered a set of dungeons and dragons rule books from their website and never received a confirmation number or tracking number. I called customer service on four different occasions and they told me they would e-mail me the confirmation number. That never happened! After that they had me go to their website to give them my e-mail address which I know they already had because they read it back to me on the phone. Needless to say, I never received any info. After that they started lying to me and saying there computers were all updating. Anyway, If you feel like cancelling a debit card and arguing with some strangers then buy books from here! I'm considering turning these guys into the better business bureau so no one else needs to be ripped off by these sociopaths. Don't make the same mistake I did!

Date of experience: April 10, 2019
Australia
1 review
10 helpful votes
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Shameless scammers
July 11, 2017

I ordered a six-volume set of books. After waiting for 30 days and no delivery, I contacted the seller who claimed the order must have been "lost in transit", despite not being able to produce a tracking number to show that it had ever been sent. They then promised to "re-send" the item. When it arrived (another month later) it was ONE book out of the six volume set. So I waited 3 months total, only to get a fraction of what I ordered. Now I have to figure out how to get a refund from them, after the 30day refund window has passed... TERRIBLE

Date of experience: July 11, 2017
Missouri
1 review
5 helpful votes
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I ordered "2nd Chance" by James Patterson (as part of a series I was trying to collect). This seller sent me completely wrong book. Not same author, not even same genre. When I contacted him, he said he wanted pictures of incorrect item. I sent them to him. Then he said he could offer a "partial refund" (and apparently he doesn't even have the book I ordered). The "partial refund" would be 20%... off an item I didn't even order. I will not do business with this seller again.

Date of experience: June 23, 2020

Overview

Ergode Books has a rating of 2.7 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ergode Books most frequently mention tracking number, customer service and post office. Ergode Books ranks 18th among Books sites.

service
50
value
48
shipping
47
returns
38
quality
44