From the business
Equipmentfacts is an American company that gives auctioneers a simple, cost-effective platform for simulcasting live, on-site equipment auctions to an international audience of bidders. Backed by Machinery Trader, TractorHouse, Truck Paper, and other leading marketplaces, the Equipmentfacts online auction solution offers an industry-specific bidding system that reaches customers actively seeking to bid online for new and used heavy machinery, agricultural equipment, trucks, trailers, attachments, and similar assets.
How Equipmentfacts Works
Auction listings appear on the Equipmentfacts.com website with photos, specifications, descriptions, and videos. The searchable, user-friendly site lets potential bidders contact sellers via phone, email, video chat, and popular apps such as WhatsApp and Facebook Messenger. Equipmentfacts staff will handle many of the most time-consuming aspects of bidder management on auction day, including uploading the sales day catalog, managing bidder registrations and approvals, submitting online bids to the auctioneer, and answering bidder questions. Bidders anywhere in the world can simply log on and bid directly from their computers.
Your Trusted Equipment Auction Solution
Equipmentfacts is a product of Sandhills Global, a worldwide information processing company headquartered in Lincoln, Nebraska, USA. Established in 1978, Sandhills is well-known for its online platforms serving the construction, agriculture, commercial trucking, and aviation markets.
Equipmentfacts Reviews Summary
The company generally enjoys a positive reputation for its user-friendly online auction platform and efficient customer service, with many customers expressing satisfaction with their bidding experiences and prompt assistance when issues arise. However, several concerns have emerged, including frustrations with bid discrepancies, lack of acknowledgment for pre-bids, and occasional technical difficulties that hinder the bidding process. Customers also noted issues with communication and billing accuracy, particularly regarding buyer premiums. Overall, while the company demonstrates strengths in customer support and auction execution, addressing these recurring concerns could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Web page with the sound was glitchy. Had to constantly re load but everything else was good
Hard to navigate. This is my first time bidding on items
I had to start all over again several times.
Had issue to bid - your office called and set me up with the bidding process and I was good to go.
Everything was as should be - nice & easy. Thanks
Happy to hear it Jim, thank you for bidding with us!
I'm so sick of the auctioneer this particular Auctioneer Powers auction constantly making people win their bids at the max bid a lot of guys I talk to are getting sick of powers and them doing that somehow they're working the system to hit our Max bits I was watching them the other day and they would run the bid up and then drop it back down again and remove bits until they found the highest bid and then that's where they started
Had Great experience and expectations were the right ones I have been having, got the car of my dreams and I can't wait to drive around
Thanks for bidding Denis!
It went exceptionally well... I was absolutely impressed with the professional and courteous service that I received from the entire staff during and after the sale... I can only hope it continues as I send a vendor to pick up my machine. I look forward to making more purchases soon with these folk.
Thanks for bidding with us Jim. We look forward to you bidding with us again!
It was great communication all the way around and I look forward to doing more business with you in the future.
Hey Billy thank you for bidding with us!
None of pictures showed engine block rusted and nowhere in description said it had a coolant leak and over heated
What's the point of having the winning bid if the seller declines it and give me counter offer? If I wanted to do that I can go to any dealership in the country. All I did was waste 4 hours of my time.
Kinda fast paced, paid a little more than I wanted because bidding was so fast by the time my bid got in it was over the amount I was going to pay. But it's bought and too late. Could do without the 9 gazillion freight company calls too
Thanks for leaving a 5 star rating Ryan! Some auctions will move faster then others, but there are some that move at a slower more in control pace. It just depends on the auction comapny and how many items they are selling that day.
This used to be a good site to login into different options except for the ones that decide they want to charge 8 to 12% they can go to hell!
But now they change the layout on the site. Upcoming items are on the right hand column pain in the $#*! to scroll down through them, And as you're scrolling down, if something sells, it instantly shoots back to the top and you have to start all over again,What's pain in the $#*! whoever decided to change the layout that clown needs to be fired.!
Went very well. I think the buyers fee is not fair! If it wasn't for the internet buyers, how much less would the auction total sales be?
Thank you for taking the time to leave 5 star review!
Went smooth, pleasant experincie, got item paid for with no problems, will see how things go with FR8Star for shipping, off to a rough start, hope goes better tomorrow.
Very easy to login & really liked the audio & the video on items. Really like the notifications they sent as well. My 1st experience buying online with equipment facts. Very enjoyable experience. Thanks so much! Dennis
First class company with good customer service did excellent job
It was great, Megan in the office was very knowledgeable and helpful, would recommend, thank you.
I love the versatility of equipmentfacts bidding site over others. Easily add items to watchlist and get notified when it comes up for bidding, but I wish I could get earlier notification of item coming up, so I just add an item to the watchlist before it to solve that issue...
Auction was good. Quick bids
Only thing I suggest is send a notification that someone has won. I think I saw a quicker winner flash on screen but then had to call the next day to confirm. Nothing was sent to me and could not find anything in account settings to check
Had problems getting the Bid button to work and almost missed the equipment that I was interested in
Great overall experience! Everything went smoothly. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bidding Kayla!