EquipmentfactsReviews 838

Price I paid is not what my bid was sale closed saying pending at one price next day I called and was told seller agreed to sell but the price was not what I bid when I asked to see bid history on this truck it took over 2 hours and was on a workers phone asked if she would forward it to me she said yes but never got it and anyone with a computer can make anything I'm okay with the price just not okay being told i bid more than I really did lot # 407 don't trust this place anymore if the 1500. Was seller bottom dollar that would have been ok. Not asking for you to do anything just letting you know

In the auction information it said that the truck started and run this Ford E350 van, they did not give the correct information. This van starts but doesn't go into second gear. They should review the products and give correct information to the customer to be able to pay a fair price for what they are buying.

I had entered pre-bids on several lots. For some unexplained reason as soon as the first lot was up my account was suspended. As a result I lost all bids I had in place and all the lots were sold for significantly less than my max. It was extremely frustrating! I wasted hours online following the auction even tho the sound quality was terrible and you couldn't understand 90% of what was said. Now I have to drive several hours to pick up one small lot which was the least one I wanted. No explanation was ever given why my account was suspended. I called the number given and waited on hold but never got through. This was my first experience with Equipmentfacts and Bond and Bond auctioneers and it will most likely be the last.

Equipment Facts gets 4.5 stars. The auction company Barton out of Cleveland gets one star. Wouldn't take my credit card for a $3600 purchase. Their max is $2500 but that isn't listed anywhere. I had to wire funds and pay them a $35 wire fee for them to accept it. When I talked with them, they blamed it on Equipment Facts. I've been using Equipment Facts for years and haven't had any major problems. The problems usually are with the individual auction company. But being in the business for 35 years, you learn to accept all the crap that does happen and just blow it off. I'll continue to use Equipment Facts and probably still bid on items at Barton auctions.

I have a enjoyable experience bidding with equipment fax however they do need to up their game on the audio feed when an auction is going, kinda hard to decipher auctioneer who sounds like he is underwater! Buyer Beware... I recently purchased an item from Leap auctions, thru Equipment Fax. The lot did not disclose hrs, mileage, ( which both display on the dash) no mention that the serial number had been removed from the equipment or weather or not it had a title. Is the equipt. I bought stolen?

When changing over to the second ring the audio from the first ring was still playing.
I bid on a second item and said I was the highest bidder then it changed to sold and I called the auctioneer and they said I was not the winning bid. There should be something that states who the highest bidder is and a list of paddles that have bid on an item.
Not a real good experience! Both on my phone and on the computer seemed buggy. The people at the auction house were great though. Very friendly and helpful.