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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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My overall experience was good, but I was not happy in the shipping cost. One day I went to look at placing my order, but I had to check on something before completing the order and the shipping was one amount. I went the next day to play the order and the shipping was more expensive. I thought it was very pricey for shipping for an order that did not weigh very much and took awhile to get. I purchased socks again because the fitting size online was confusing from the sizing on the socks package. I had to purchase more socks because they ended up being smaller than the size I needed for my girls.
I was looking for these specific shirts (I bought one somewhere else that no longer sells them). I was nervous using a company I'd never heard of, but everything was great and they weren't even packaged in separate plastic bags (one of my pet peeves). I'd order again for sure.
Fast shipping. The necks on the shirts were a little smaller than I expected but for the price I can't really complain. Would definitely use you all again.
Awesome Price, Awesome Service!
The product is exactly what we expected and the fit is perfect.
Overall good product...and quick delivery.
Came in time.
Great price and super fast shipping. Definitely will be a repeat customer!
Order arrived earlier than expected. Great quality and low price!
Shipping takes long. But great experience otherwise
It was a good service and I want to be a good customer and say that Your customer service is very good and too fast.
Great experience and fast shipping time.
Clothes were not what I expected. One shirt was very short
Great quality and price for the sport polos
Ok
N/a
Overall fantastic experience. Will purchase again
Love the products and the prices very affordable!
I like the price and the product. They got my shipment to me ahead of schedule and I have already printed some shirts for gifts. Every one was pleased with the results
I get all my mail delivered to a PO Box because i dont have a mailbox in front of my house. If this is you too call to place your order so your package dont get returned but overall GREAT SERVICE!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!