
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The hat I ordered was great, but the font on embroidery was not great... I was not able to preview it when I ordered it, and it was obvious that no person looked at the font and thought it looked good. The font was small and looked silly, and I can't even wear the hat because it doesn't look good.
I was able to design my own logo for the hoodies & import them into the EpicSports software. The software alerted me to the fact that my logo wasn't high enough resolution & I was able to use other software to increase the resolution sufficiently. Every single day I see students wearing these hoodies around school, representing our team & enjoying their hoodies.
I received my package; however, I was very disappointed with the packaging. The shipping company had difficulty identifying my parcel because my name was not included on the label—only my number. As a result, I was unable to receive my package in a timely manner since they had to search extensively to locate it. I kindly ask that future shipments include both my name and number on the label to avoid similar issues.
The order was received and shipped extremely fast. Choose next day air which was extremely expensive but epic sports got it done. Real customer real reviews. Although I didn't verify the sizes. I believe they even gave more jerseys than I ordered due to sizing availability. Nonetheless I will order again and they have 100 percent my vote.
I was a little skeptical with how great the prices were but gave it a shot after seeing other reviews on online. Everything came quickly, as described on the website, and in perfect condition. Definitely going to check this site before paying full price for softball gear in the future!
I had a good experience with epic sports. I thought it was gonna be sketchy but just bought it anyways and I was impressed! Cheap pricing, good quality, fast shipping.
I used size chart to figure out my grandsons size and everything was way way to large. It will be a year or two before he can wear these. I love the quality and the way they are made, but I had to urgently find more to replace these for his birthday.
I order flag football jerseys every year, and the last few years the sizes available in the color preference are very limited. Hopefully this can be rectified for future orders! Otherwise the use of the website and efficiency of shipping were great and we love the jerseys.
Everything I ordered was delivered and on time. Good quality garments. I have made several orders and I have nothing negative to say. If you are in the business of making garments I would recommend epic sports.
I love my epic experience Great prices, super fast shipping excellent products. I wore my socks about 10 miles for breast cancer fundraisers.
Thank you
Have used EpicSports for years, always an easy ordering process - being able to see exactly what they have stock & being able to order it with pretty quick shipping. This shipping process was not normal, with the delivery being late.
We are very pleased with our order. While I wouldn't call the printing crisp (could have been our logo) and while the shirts turned out to be thinner than expected, they shipped in the time we were given and even arrived a few days early. We will probably order from them again, with the expectation that some of the cheaper items may be cheaper for a reason.
Epic sports had the item I needed but was unable to find at other stores. The order process was easy, and I received my items quickly. It was a very smooth and efficient process from start to finish.
We always do breast cancer socks for the fall and these nail it. The girls love them, they said they're super comfortable too.
Shirts were delivered before official delivery date. I washed them and they didn't appear to shrink. However one shirt completely lost its bottom hem stitching and I had to repair it. No other complaints and the shirts feel like decent quality.
It's going to be a Christmas present so I haven't really wanted it yet, but it looked good on arrival. Overall process was great. I've already forwarded an epic sports link to a friend.
I always check Epic Sports first before ordering. I received the two Select Pro Soccer Bags. They arrived much later than the USPS said they would. Had I known they were going to arrive so late, I would have paid a little more and went with Amazon. The bags themselves, like everyone else said could use a little more structure with dividers. That said I like them much better than the drawstring bags. I love Epic Sports. I hate the USPS most of the time. Orders go in the opposite direction and sit for days before moving on. I would rate Epic Sport a 5 star and USPS a 1 star, so I compromised.
Items were great took over a month to receive. Customer service is automated its name is wayne they must have 1 person who works there
This is my favorite jacket of all time. After a decade of wear my old soccer jacket from my youth finally bit the dust, so I had to order a new one. Surprised to find the jackets are still the exact same quality and material! Here's to hopefully several more years with this one. Shipping was incredibly fast too. Estimate was about 10 days, showed up in 3.
My son received this jogger brand through his sports team and fell in love with them. Now I restock a weeks worth every year.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!