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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy, quick and affordable.
Great selection, great price, easy check out
Always awesome!
Great product. Recommend!
The price was better than the local sports stores around
It was a easy process but could do better with hat sizing and shipping charges.
Baseball shirts were just what I needed for a group event!
Easy to order and arrived quickly! Quality was perfect for the price point. We ordered pink 4' Volleyball's and pink ribbon socks for our dig pink night. Girls were so excited and happy with their items!
Great product and great price. Delivery was delayed and took much longer for shipment than expected.
Really quick and easy to order.
Received item on time and item was a little different than expected, but over all was satisfied with this company.
Great selection! Shipping was really fast. The guys really liked the pink digicam sleeves.
Excellent value
Very nice shirts for work. First order was delivered n a out 3-5 days. Second one took longer than the expected deliver date
Product is nice. Epic delivered on time!
Awesome products at great prices.
Keep up the good work will definitely look forward to purchasing more items from you in the future.
Stress free shopping
The shirt is a good fit but the medium sized pajama bottoms where much bigger than I thought they would be but I have decided to give those as a gift instead because I can't wear them, overall good products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!