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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices and great website
Please don't require comments. They should be voluntary according to each order. The star ratings are usually sufficient. Thank you.
It would have been a lot easier with a PayPal option
Items are sized wrong. Customer service does not answer. Poor company to buy from. Would not call back. Did not answer e mails.
Great website to buy, great quality products, I'll be back.
Perfect item
Need something for volleyball officiating
Have always wanted to try powdered collagen, and this product definitely delivers.
Good products, takes a while to arrive than the shipping you pay for. They take a while to actually ship. They don't really have a bulk sizing pricing... you can find same materials for a wholesale price if you keep looking i just didn't want to go through the hassle of canceling.
Thank you! Love Epic Sports!
Not adult sizes as ordered - had to cut to fit over youth jersey and pads
Great product as described. Fast shipping.
Both of my teams love their pink socks. I will order again
Great Products. Great Prices.
Awesome
Great prices, great product! Already ordering again.
Product quality great the order came quickly and without a hitch
Products arrived in perfect condition and timely. A little tighter fit than I expected but they are beanies they stretch just fine.
It was great! My football team looks great on the field supporting Breast Cancer Awareness!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!