Epic Games

This game is just horrible. It used to be good and fun they made it horrible. They do not listen to their community at all what so ever. They only care about what competetive players like and nothing else. Can somebody from the epic games HQ tell me why you had to make AIs, Artificial intelligent robots that are just supposed to fill the game and be neutral to new players, why are they so good now? They used to be actually ok, but now they are just completely horrible. I trickshot on fortnite and its insane how crazy the AIS aim is, the ability they have to just ruin everything shoot down everything take off all your health is crazy. I cant even trickshot them afterwards im basically just wasting my time getting to the point and having the last person be an AI, then they just mess everything literally, every. Single. Time. Then on top of it they run into storm like, what? Excuse me what happened to that aimbot you just had and your just gonna run into storm... Highly recommend AIS are just. Left alone just leave the game alone the ais were fine in chapter 2 up until season 7 of chapter 2. Stop changing things no one is complaining about and change the things people actually care about and are asking you to change. I never seen a company that seems so motivated to just. Ruining their game. Thats just my opinion. Alot of other peoples opinion aswell.

Essentially, I have had a number of technical issues and was recently banned from Fortnite - one of their games. Now one might think that a ban was desevered or I'm just a kid being stupid. Well I can assure you that I did nothing warranting a ban, but have been refused to be given a reason for the ban. And overall, their customer service is complete BS filled with people that don't really listen to you, are completely full of bull since and don't actually resolve issues in any long capacity. For instance, I was having a recurring technical problem with crashing in a game and after many back and forth email -- which it takes a day just to get a response back which the I have to say it didnt work, then I wait another day to get another useless response. Then I finally get a solution that seemed to fix the issue - oh wait the issue is back three weeks later. Yeah, that happened for months. And I get that legally there is nothing wrong here because of their TOS, but you shouldn't treat essentially customers like that. Its downright disrespectful and disgusting. Doesn't even deserve 1 star.

I love Epicgames especially FortNite and Fall guys if you see this I am saying you should play it. Also this is better than every game I have ever played.

Every time i am downloading or updating something on the client it is so slow and i know it is not because of my internet connection

Awful games, worse customer service. No sense in trying to talk to then, they are either all bots based in india.

My son bought 2800 V-BUCKS FORTNITE gift card. Unfortunately, his gift card was empty. No V-BUCKS in that card. My son contact costumer service. He just wants to get credit his 2800 V-BUCKS that he purchased.

All Epic needed to do is check My son's account Transaction Records/Log and they can see there was no entry for the 2800 VBucks.
All they did is asking the same questions over and over and sending my case to diferente costumer service agent.
After 21 days of back and forth emails I asked them to call me so we can solve this issue. (I had another issue before with EPIC games and took over 3 months to solve it. That is why I want to have them call me.) there costumer service is base on emails only, so it takes months to solve an issue.

After 22 days, Epic game didn't want to give my son's for what he paid. They keep saying "contact Microsoft" It didn't make sense to me, but I called Microsoft as I was asked. Microsoft said, they don't sell Fortune cards. They only sell XBox cards. The card my son's bought is from EPIC games. Microsoft doesn't owns EPIC Games.

My son bought the physical FORTNITE card from Amazon.
I called Amazon costumer Service. They where able to see he redeem the code, but have not able to use any v-Bucks. They where able to refund his $25 he paid for that empty card.
My son is happy now.
He got $25 credit in his Amazon Account with in an hr.

Amazon customer service solve this problem with in mins. 5/5 stars from me.

EPIC Games costumer service you got 0/5 stars from me. Shame on you!

Fortnite is dog $#*! you made the worse game vault or increase the damage on lever action shot guns.

It took 2 hours for the fortnite queue then it failed and now the epic games wont work and i cant get vbucks

Okay. I will consider myself an og player. I mean i am not really the the one to play fortnite when i downloaded it there was + downloads already. I started playin fortnite when i 5 years old... Yep 5 years it may seem not true but it's real my age is now just 10 so I am not even a teen. Beause i am so young my parents won't buy me any v bucks but i not sad because the was soo fun even now i not asking for like one millon v bucks just because of my parents won't buy me v bucks i don't have any skins i use defulat skin. But when the foundation came out i wanted it but the battle pass costs 950 v bucks i 0 v bucks all i am asking is i aaaaaa want aaaaa the foundation his pickaxe his glider the emote which he removes his helmet off and his cape it may seem a lot butttt aaaaa if you don't want to give me those it's fine epic games you did a great job in making fortnite i loveeeeee the game i case you want to me the things that I asked my username is glowing2424 bye.

So many bugs on the epic games store, cant download games i pay for and a joke of a customer service 0/10

I rarely make accidental purchases and they always tell me about refund tokens. Which I have already used. (That being around 2019) Now in 2021, they're giving back one a year... How can a company expect us to only make 1 mistake a year? With no refund tokens and an accidental purchase I contact them and they tell me about the cancel purchase in the bottom right, if I had known what SHOULD HAVE been shown as soon as it was added I would have used it. Another complaint is that on console, in the locker, to view styles is X or Square. Now to view styles in the store it's X or A. Now I come back after chapter 2s hot mess and get used to the viewing styles in the locker and decide to take a look at skins styles in the item shop and out of habit pressing what SHOULD BE the view styles button I accidental purchase a stupid skin I do not want. The view styles button SHOULD NOT BE the same as the purchase button. And Epic support just tells me things I already know or tells me things that should have been announced in the game for a more clear understanding.