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EnvisionRxPlus Reviews Summary
EnvisionRxPlus has a rating of 1.5 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EnvisionRxPlus most frequently mention and customer service. EnvisionRxPlus ranks 10th among Pharmacy sites.
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Recently had shoulder surgery this plan medicare Envison RX plus would not cover the nauseous pills at all, what kind of a plan wants a patient to puke all over from surgery Seriously will change plans
I will be looking for another pharmacy insurance. I'll be out of meds for 2 days because of these idiots. If I have another heart attack and live, I will take them to court and win! You're better off with anyone else.
I check out Medicare Part D during the enrollment period and occasionally change plans; I expected the normal process when I signed up for Envision Part D. However, Envision began my plan, not on January 1,2020, but on December 1,2019, thus, I received a statement, not for the $! 4.10 I expected, but for $27.00 to include the December coverage. That coverage was unnecessary because I already had a plan in place. Plus, I applied for coverage for my spouse at the same time and he is not charged for December coverage.
Just called to ask questions about customer service and rx plan. WOW. Nasty rep. I wanted to make sure they don't have to preauthorize a drug that my doctor ordered. Simply question. Nasty attitude. Also wanted to make sure customer service is US based. I've gotten better service from India and that's not easy. I'm not even on any drugs but want to be prepared for if/when I do. I questioned the possibility of a late enrollment penalty due to my situation. I didn't think I was stupid until I talked to Quinn.
This is the only insurance I know that has to review what your doctor prescribed you in before they decide to pay. So once your provider submits the prescription, it could take up to a week for you to even get a response. Then you'll receive a letter in the mail saying, your prescription was denied because your provider never followed up with the Authorization. This company just doesn't want to pay... This is why they don't push to follow up with providers re: your pre auth medication. Unbelievable
BAD SERVICE - TOTALLY INCOMPETENT
LACK OF COVERAGE -
LACK OF INFORMATION.
LAST STRAW: I am away for weekend and forgot diabetes medication. Need 4 pills. They claim I am covered for such emergencies. Not claim it's not enough of an emergency. Not what my doctor says.
Their customer service people are incompetent an have such strong accents and poor language skills it is impossible to even understand them. Nothing is easy dealing with this company. They constantly give inaccurate information and wrong answers. They could care less about the customers.
Worst of all, if you are leaving town and need an advance refill, they will not do it! I eventually escalated to a customer service manager who sent an appeal to their corporate directors and they said this is not part of their benefits. Too bad!
We're outta here! NEVER AGAIN EnvisionRxPlus! I should have paid attention to the 2 star review they got from Medicare. Next time I will.
This company gave low drug prices to the medicare.gov find plans site then in February raised the cost of my medicine by hundreds of dollars. Some I can't afford now and will have to go without. I found out too late that this company has been a nightmare for many unsuspecting consumers. If you have the same problem I urge you to call medicare and file a formal complaint with them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members