Enterprise Rent-A-Car

Over our years of travel we have had some horrendous experiences. Enterprise is our number one choice for customer service, vehicle maintenance, responsiveness, and making us feel like part of their family! Kudos to the team and company for being a reliable car rental company who is beyond compare

Very professional and courteous staff. Managed check in quickly on a very busy day. Reached out often to make sure everything about the car was going well. The car was spotless. Easy drop off. Great service all around. Thank you

Top Notch! Very helpful at all stages by each member of the Enterprise vehicle rental staff. Extremely happy with the way I was treated by every person I came in contact with; customer service representative, pick up driver, store receptionist.

I often use enterprise for business and leisure. Booking, pickup and drop off is easy and quick. I've had a vehicle issue once and they quickly took care of it. Renting with enterprise, you don't have to worry about your trip. You will be set up and ready to go make memories.

Trying to resolve an issue with my reservation through the call center after a cancelled flight was a total disaster. We all deal with call centers on a regular basis. This was the worst. Spoke with five different people over 2 days. Not a single one did what was asked - despite saying that they were taking care of it.

Great experience. The staff was super helpful and just overall 10/10 with customer service and don't even get me started on the car. Lol I enjoyed driving it immensely and it was very clean upon getting it.
Ps. The free shuttle service they provided to me was also a huge plus, thank you so much vestal NY enterprise team!

Very Friendly! Liz from Enterprise in Lodi went above and beyond with excellent customer service. Rented vehicles were in great condition no issues. Highly recommend! Service was quick and easy. Thank you!

Main reason for 3 stars was the condition of the cars we used - all head check engine lights on. Our confidence driving in a place we were not familiar with added a lot to our anxiety. Calls for help were unanswered. All this did take significant amount of time from our vacation unfortunately. Please be sure to run the cars a bit before venturing out long distances with them.

Originally had a one way rental and ended up changing, customer service on the phone never came back to me. But David from the branch took over and fixed it all! Quick, efficient, kind and most importantly fair. Never made me pay for anything extra and fixed the entire reservation for me so it would fit my new updated situation. Thank you David!

They make sure they help however they can. It's rare to find that nowadays. I will travel miles to rent from this location. You all treated me with love, care and kindness. Thank you enterprise Henderson!

Great staff, great service. Check in was fast, efficient and highly professional. I had the same great experience returning the car. I could not be more pleased. I have been renting vehicles from the South Elgin location for many years and they always do a first-class job!

We rented a car that ended up being too small for our family. Thankfully the Enterprise employee was so helpful and quickly found us another car that comfortably fit our family of seven.

Highly recommend Enterprise, they have gained a new loyal customer.

Got the vehicle for a good price, everything worked well, the vehicle was clean, and the whole operation went smoothly from start to finish. I would definitely consider this option again for another road trip.

I am so grateful for how smooth the team help me from picking me up to having me a very safe & clean Jeep Grand Cherokee with All the bells and whistles. Safety was most important for my husband and I. David kept it very simple for us. So if you have a loved one with a disability go with
Enterprise car rental.

I need to rent a car about once a week for work. Enterprise on 112 N. Mountain Road is the best in everything. They warm the car for you when weather is cold, they make picking up and dropping off vehicles simple. Every staff I met here is really nice and they go the extra mile to make sure you smile and satisfied. Thanks for your excellent customer service

I have been renting with Enterprise for years and they have never let me down. Their cars always run well and are always clean inside and out! I may only rent two or three times a year but I am always treated like a star! The staff are helpful and knowledgeable and always cheerful. I know I can count on them to have my car ready when I arrive so I can be in and out in minutes!

Enterprise is always on time, helpful, professional, understanding, and patient. They take time to explain things when asked a question and they actually care about the customer. I find that to be quite rare and most welcoming and appreciated. Each time we rent a car we use Enterprise. Thus far we have received only the best service. THANK YOU!

Employees were friendly, approachable in regards to assisting me in locations of switches and placements ie. Headlights, wipers, seat adjustments etc. would and will highly recommend enterprise to anyone wanting to rent a vehicle.