Enterprise Rent-A-Car
Sitejabber Website Reviews and Complaints
business logo of Enterprise Rent-A-Car

Enterprise Rent-A-Car

How would you rate Enterprise Rent-A-Car?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
0 helpful votes
Follow Joe W.
Unfollow Joe W.
Send Message
Share Review
Report Review

Jacob and Joe went above and beyond and are absolute class acts and we will only be using this Lagrange location as long as these guys are there!

Date of experience: March 5, 2025
Connecticut
1 review
0 helpful votes
Follow Darius R.
Unfollow Darius R.
Send Message
Share Review
Report Review

Best place to rent a vehicle!
March 3, 2025

Best place to rent a vehicle! The transaction was seamless and the rep helped me get an upgrade to a luxury vehicle without any issue.

Date of experience: March 3, 2025
California
1 review
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Send Message
Share Review
Report Review

Enterprise is always so great to deal with, staff is very friendly and I always get a new, clean vehicle. I will only use Enterprise!

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
Follow Elizeth B.
Unfollow Elizeth B.
Send Message
Share Review
Report Review

I definitely would choose enterprise for my next rental needs. Representative Jake went on and beyond and made my experience very pleased and smooth. Definitely will recommend to family and friends.

Date of experience: February 2, 2025
Washington
1 review
0 helpful votes
Follow Jenifer M.
Unfollow Jenifer M.
Send Message
Share Review
Report Review

Best experience ever
January 15, 2025

Best experience ever. Thank you Hunter at the Fife facility for everything. I bought my new car because you told me about the fact the Enterprise sale cars as well.

Date of experience: January 15, 2025
New Jersey
1 review
0 helpful votes
Follow Joseph L.
Unfollow Joseph L.
Send Message
Share Review
Report Review

We had the need to pickup a car for one day in downtown Austin to return to the airport early the next day. Enterprise's folks were friendly and efficient on a very busy Sunday morning. Five Texas stars to the team!

Date of experience: December 24, 2024
Washington
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Send Message
Share Review
Report Review

Everyone I deal with at this company is always very friendly, very helpful and always act in a very respectful manner

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
Follow Bob S.
Unfollow Bob S.
Send Message
Share Review
Report Review

Good service with multiple car options
February 15, 2025

Good service with multiple car options. I was very happy with the speed and ease of the rental. Especially the return.

Date of experience: February 15, 2025
Texas
1 review
0 helpful votes
Follow Pam G.
Unfollow Pam G.
Send Message
Share Review
Report Review

The store manager Nicholas was the best
March 26, 2025

The store manager Nicholas was the best. He was so polite, understanding and polite claimed every detail to me. Great experience!

Date of experience: March 26, 2025
Michigan
2 reviews
0 helpful votes
Follow Janice C.
Unfollow Janice C.
Send Message
Share Review
Report Review

We were so pleased with the staff we encountered. They were so pleasant and helpful. We had our choice of cars. Ours was perfect for our trip.

Date of experience: April 8, 2025
Support T. Enterprise Rent-A-Car Rep
4 weeks ago

Thank you, Janice! We're thrilled to hear that our staff made your experience enjoyable and that you found the perfect car for your trip. We appreciate your feedback and look forward to serving you again! - Isabella

Texas
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Send Message
Share Review
Report Review

Great experience starting with booking, all the way through return of the vehicle. Great service, every time.

Date of experience: February 13, 2025
New York
1 review
0 helpful votes
Follow Roger J.
Unfollow Roger J.
Send Message
Share Review
Report Review

I went and talked to the gentleman, he recommended to me what I needed. I rented it and everything turned out great. Thank you!

Date of experience: April 13, 2025
Maryland
1 review
0 helpful votes
Follow Regina B.
Unfollow Regina B.
Send Message
Share Review
Report Review

Erin was great, patient and explained in detail the totally new car procedure to this new car. The last time I purchased a car it was in 2009. It's was fun thank you Erin.

Date of experience: February 11, 2025
New York
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Send Message
Share Review
Report Review

I had a pleasant experience renting my car from enterprise. The representative was very polite. Will definitely use Enterprise the next time I need a rental.

Date of experience: February 5, 2025
Georgia
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Send Message
Share Review
Report Review

Been renting cars for business for 40 years
December 26, 2024

Been renting cars for business for 40 years. Enterprise Monroe GA is the best, primarily because the Manager, Meredith is incredible. Always make sure the vehicle works great and the enterprise experience is perfect.

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
Follow Stacie H.
Unfollow Stacie H.
Send Message
Share Review
Report Review

Excellent customer service in Greeley CO
April 23, 2025

Excellent customer service in Greeley CO. Quick and easy service and they keep in touch with you before pick up

Date of experience: April 23, 2025
California
1 review
0 helpful votes
Follow Jaimi T.
Unfollow Jaimi T.
Send Message
Share Review
Report Review

Great customer service
April 7, 2025

Great customer service. Friendly helpful personnel. Easy pickup and quick easy return. Great vehicle. Will definitely return for next rental.

Date of experience: April 7, 2025
Support T. Enterprise Rent-A-Car Rep
4 weeks ago

Thanks for the wonderful feedback, Jaimi! We're thrilled to hear you had a positive experience with our team and enjoyed the vehicle. We can't wait to welcome you back for your next rental! - Isabella

Florida
1 review
0 helpful votes
Follow Ralph S.
Unfollow Ralph S.
Send Message
Share Review
Report Review

Great service, staff very attentive
May 1, 2025

Great service, staff very attentive. Completely satisfied with the vehicles. No one better than Enterprise. Keep up the great service.

Date of experience: May 1, 2025
Support T. Enterprise Rent-A-Car Rep
1 week ago

Ralph, thank you for your kind words. We are very pleased about your rating. We hope to welcome you again soon. - Isabella

Washington
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Send Message
Share Review
Report Review

Outstanding, however very little reward for renting for over 30 years. Agree to use my remarks, What is my reward?

Date of experience: March 25, 2025
Florida
1 review
0 helpful votes
Follow Gregory W.
Unfollow Gregory W.
Send Message
Share Review
Report Review

Great service from check in and returning the vehicle. Plus the value of usage for the vehicle was extremely reasonable.

Date of experience: March 22, 2025

Overview

Enterprise Rent-A-Car has a rating of 4.3 stars from 2,203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.

service
320
value
285
shipping
122
returns
158
quality
244
This company does not typically respond to reviews