Good Service well certified a nice car and good service I would recommend people to rent from enterprise
The location was easy to find. The staff had a vehicle ready for pick up. Thank you for the great customer service.
Loved it! My car was in shop it took a little longer to get repaired! Enterprise was wonderful from start to finish!
My rental was dirty on outside. Went to car wash on first day. Quote for rental was off by more then $100.
Staff was knowledgeable, quick and made the entire process painless. I was in and out. Definitely recommend the Oneida, N. Y. Branch.
Very good no problem in all aspects of the rental and returning the car and taking me to pick up my car
Rosa was great. Friendly and courteous. Answered all of my questions and offered to find solutions for options that weren't currently available. I really appreciated it.
I have always received courteous and respectful service from enterprise car rental (specifically at S Brogan Rd, Buford, GA). They will always be my first choice when renting an automobile.
Mal, thank you for your fantastic feedback! We're thrilled to hear about your positive experience. We appreciate your loyalty and look forward to serving you again soon. - Isabella
I always have great customer service, vehicles always available and we are always treated with respect. When I have problems they address it immediately and if compensation is needed they give it! They always do right by us!
Thank you, Monique! We’re thrilled to hear about your positive experiences. Providing excellent service and support is our top priority, and we’re glad you feel valued. Your feedback motivates our team to keep up the great work! - Isabella
Easy as can be. Picked up car at body shop. Dropped back off at body shop. Everyone polite. Made getting my damaged car less stressful
Hi Jim, we're glad to hear that your experience was smooth and stress-free. Thank you for sharing your feedback. - Lisa
When I first arrived there was no rental car available after they told me I needed to come in at that time. I was given a car for less than a week and then received a call that it was sold and I had until the end of that day to drop it off. I am a part-time employee and full-time student, so I had to miss class to be able to do this. I was then given a replacement in which I received a voicemail explaining I was over my rental agreement and they had been trying to contact me, I have no record of any missed or taken phone calls or emails since February 3rd, and that I was going to have to pay for a car that I didn't know had an expired lease. When I called to inform the front desk I was on my way in to return the car and that I had a card ready to be charged, I was informed that they received a call an hour after mine clearing the charges and failed to inform me once again.
Jacob and Joe went above and beyond and are absolute class acts and we will only be using this Lagrange location as long as these guys are there!
Picking up the rental was very simple. Car was ready (Clean, full tank of gas, quick explanation of car's features). Staff member was very friendly.
Best place to rent a vehicle! The transaction was seamless and the rep helped me get an upgrade to a luxury vehicle without any issue.
Enterprise is always so great to deal with, staff is very friendly and I always get a new, clean vehicle. I will only use Enterprise!
I definitely would choose enterprise for my next rental needs. Representative Jake went on and beyond and made my experience very pleased and smooth. Definitely will recommend to family and friends.
Best experience ever. Thank you Hunter at the Fife facility for everything. I bought my new car because you told me about the fact the Enterprise sale cars as well.
We had the need to pickup a car for one day in downtown Austin to return to the airport early the next day. Enterprise's folks were friendly and efficient on a very busy Sunday morning. Five Texas stars to the team!
Everyone I deal with at this company is always very friendly, very helpful and always act in a very respectful manner
Overview
Enterprise Rent-A-Car has a rating of 4.3 stars from 2,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.
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- St. Louis, MO, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the wonderful feedback, Larry! We're thrilled to hear that Rosa provided such excellent service and support. Your appreciation means a lot to us. Looking forward to serving you again! - Isabella