Enterprise Rent-A-Car
business logo of Enterprise Rent-A-Car

Enterprise Rent-A-Car

Overview

Enterprise Rent-A-Car has a rating of 4.3 stars from 2,286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.

This company responds to reviews on average within 3 days
How would you rate Enterprise Rent-A-Car?
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Ohio
1 review
0 helpful votes
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Everybody I spoke to was friendly and helpful
March 24, 2025

Everybody I spoke to was friendly and helpful. And a nice vehicle on top of that!

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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I received Great service
April 12, 2025

I received Great service. Helpful staff. They got me in and out very quickly and sufficiently.

Date of experience: April 12, 2025
Florida
1 review
0 helpful votes
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Only due to the fact that the mini van reserved was not available upon picking up.

Date of experience: May 5, 2025
Support T. Enterprise Rent-A-Car Rep
2 weeks ago

Hi Clara, thank you for your feedback. We strive to provide a seamless experience and appreciate your understanding. Your input helps us improve. - Lisa

Colorado
1 review
0 helpful votes
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Taylor was awesome he answered everything for us and helped us in a lot of ways

Date of experience: May 7, 2025
Support T. Enterprise Rent-A-Car Rep
1 week ago

Hi Toaiva, thank you for your kind words about Taylor. We're thrilled to hear he provided you with great assistance. Your satisfaction is our priority. - Lisa

North Carolina
1 review
0 helpful votes
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Had a great experience with Ms. Wright
May 8, 2025

Had a great experience with Ms. Wright. Went above and beyond to make the experience seamless.

Date of experience: May 8, 2025
Support T. Enterprise Rent-A-Car Rep
1 week ago

Thank you for your kind words. We're glad to hear that Ms. Wright provided you with such a seamless experience. Your satisfaction is our priority, and we appreciate your feedback. - Lisa

Georgia
1 review
0 helpful votes
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It was a pleasure working with your Enterprise agent Akelah Daniel's Americus GA branch. She was very professional and customer friendly. Because of her professionalism and ability to meet the customer needs; I will definitely use your company services in the future. I will also most definitely refer your company to my family and friends.

Date of experience: December 13, 2024
North Carolina
1 review
0 helpful votes
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Ashley was amazing and very thorough with making sure we knew everything we needed to know.

Date of experience: May 13, 2025
Support T. Enterprise Rent-A-Car Rep
3 days ago

Thank you for the fantastic feedback, Shawn! We're thrilled to hear that Ashley provided you with such thorough support. Our team strives to ensure you have all the information you need. We appreciate your kind words! - Isabella

Maryland
1 review
0 helpful votes
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They paid attention to details, very friendly and was quite with pick up and drop off

Date of experience: May 14, 2025
Support T. Enterprise Rent-A-Car Rep
2 days ago

Thank you for your kind words, Donald. We're glad to hear you appreciated our attention to detail and friendly service. Your satisfaction is our priority. - Lisa

Virginia
2 reviews
0 helpful votes
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Excellent support and service
April 16, 2025

Excellent support and service. Handled the need for an extra day with ease and experience. Thanks.

Date of experience: April 16, 2025
Arizona
1 review
0 helpful votes
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Excellent and will refer all family and friends to enterprise for there rental needs. Thank you

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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I only rent from Enterprise, and sometimes it goes great and other times, not so much. This time, however, was, by far, the fastest and most efficiently handled I have ever experienced. The guy helping me, I think his name was Robert, but he was on top of his game! The car was clean, and fully gassed. Truly a great experience.

Date of experience: February 9, 2025
New Jersey
1 review
0 helpful votes
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First time car renter and it was so smooth and easy. I will definitely use this place again.

Date of experience: May 13, 2025
Support T. Enterprise Rent-A-Car Rep
3 days ago

Thank you, Mariela! We’re thrilled to hear you had a smooth and easy experience with us. We look forward to serving you again on your next rental! - Isabella

New Jersey
1 review
0 helpful votes
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My car was totalled and enterprise had nice suv Nissan rogue that I rented drove nice no issues

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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Excellent vip service Everytime I rent a vehicle, and the vehicles are always in excellent condition!

Date of experience: April 18, 2025
Georgia
1 review
0 helpful votes
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We had very friendly courteous service at Enterprise. They have been easy to work with while we we're waiting on our car to be repaired.

Date of experience: April 4, 2025
Support T. Enterprise Rent-A-Car Rep
1 month ago

Thank you, Wendy! We're thrilled to hear you had a positive experience with our team. Providing friendly and courteous service is our priority. We appreciate your feedback and look forward to assisting you again in the future! - Isabella

North Carolina
1 review
0 helpful votes
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We did last minute changes to our reservation but Patrick made it so easy.
We got a way better car than we expected. We are very satisfied with this company. Will definitely use for future business.

Date of experience: December 19, 2024
Washington
1 review
0 helpful votes
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Quick and reliable customer service!
March 4, 2025

Quick and reliable customer service! One of my favorite locations due to staff being very friendly and very helpful! I highly recommend booking from the Grandview, MO location!

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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The staff and customer service is always friendly, fast and professional. Thank you so much to Paulina and Shakeem for making my a good one.

Date of experience: April 20, 2025
Maryland
1 review
0 helpful votes
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We just rented from enterprise visiting our grandkids in Colorado and from start to finish the experience was great and so we are happy to give them the five stars they deserve! On all counts.

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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Great and spot on
March 28, 2025

Great and spot on. I have been using Enterprise rental services for a very long time and will continue. Thank you.

Date of experience: March 28, 2025