Enterprise Rent-A-Car has a rating of 4.3 stars from 2,286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.
Everybody I spoke to was friendly and helpful. And a nice vehicle on top of that!
I received Great service. Helpful staff. They got me in and out very quickly and sufficiently.
Taylor was awesome he answered everything for us and helped us in a lot of ways
Hi Toaiva, thank you for your kind words about Taylor. We're thrilled to hear he provided you with great assistance. Your satisfaction is our priority. - Lisa
Had a great experience with Ms. Wright. Went above and beyond to make the experience seamless.
Thank you for your kind words. We're glad to hear that Ms. Wright provided you with such a seamless experience. Your satisfaction is our priority, and we appreciate your feedback. - Lisa
It was a pleasure working with your Enterprise agent Akelah Daniel's Americus GA branch. She was very professional and customer friendly. Because of her professionalism and ability to meet the customer needs; I will definitely use your company services in the future. I will also most definitely refer your company to my family and friends.
Ashley was amazing and very thorough with making sure we knew everything we needed to know.
Thank you for the fantastic feedback, Shawn! We're thrilled to hear that Ashley provided you with such thorough support. Our team strives to ensure you have all the information you need. We appreciate your kind words! - Isabella
They paid attention to details, very friendly and was quite with pick up and drop off
Thank you for your kind words, Donald. We're glad to hear you appreciated our attention to detail and friendly service. Your satisfaction is our priority. - Lisa
Excellent support and service. Handled the need for an extra day with ease and experience. Thanks.
Excellent and will refer all family and friends to enterprise for there rental needs. Thank you
I only rent from Enterprise, and sometimes it goes great and other times, not so much. This time, however, was, by far, the fastest and most efficiently handled I have ever experienced. The guy helping me, I think his name was Robert, but he was on top of his game! The car was clean, and fully gassed. Truly a great experience.
First time car renter and it was so smooth and easy. I will definitely use this place again.
Thank you, Mariela! We’re thrilled to hear you had a smooth and easy experience with us. We look forward to serving you again on your next rental! - Isabella
Excellent vip service Everytime I rent a vehicle, and the vehicles are always in excellent condition!
We had very friendly courteous service at Enterprise. They have been easy to work with while we we're waiting on our car to be repaired.
Thank you, Wendy! We're thrilled to hear you had a positive experience with our team. Providing friendly and courteous service is our priority. We appreciate your feedback and look forward to assisting you again in the future! - Isabella
We did last minute changes to our reservation but Patrick made it so easy.
We got a way better car than we expected. We are very satisfied with this company. Will definitely use for future business.
Quick and reliable customer service! One of my favorite locations due to staff being very friendly and very helpful! I highly recommend booking from the Grandview, MO location!
The staff and customer service is always friendly, fast and professional. Thank you so much to Paulina and Shakeem for making my a good one.
We just rented from enterprise visiting our grandkids in Colorado and from start to finish the experience was great and so we are happy to give them the five stars they deserve! On all counts.
Great and spot on. I have been using Enterprise rental services for a very long time and will continue. Thank you.
Answer: They do not respond to complaints. Which is kind of frustrating when you have a complaint.
Hi Clara, thank you for your feedback. We strive to provide a seamless experience and appreciate your understanding. Your input helps us improve. - Lisa